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E-JRM
Published by Universitas Islam Malang
ISSN : 23026200     EISSN : -     DOI : 10.33474
Core Subject : Economy,
Economics, Econometrics & Finance
E-JRM : Elektronik Jurnal Riset Manajemen merupakan salah satu jurnal publikasi ilmiah yang diterbitkan oleh Fakultas Ekonomi Dan Bisnis , Universitas Islam Malang dengan nomor ISSN 2302-6200 yang memiliki fokus keilmuan pada bidang Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Operasional Manajemen Strategi, dan Kewirausahaan. E-JRM : Elektronik Jurnal Riset Manajemen telah terindeks pada Google Scholar, Crossref, Garuda (Garba Rujukan Digital), Dimension, and registered in ICI (Index Copernicus International). Secara umum, artikel-artikel yang diterbitkan oleh E-JRM : Elektronik Jurnal Riset Manajemen merupakan karya ilmiah yang memberikan kontribusi bagi pengembangan dan penyebaran ilmu pengetahuan di bidang manajemen dan bisnis. Pembaca utama E-JRM : Elektronik Jurnal Riset Manajemen adalah akademisi, mahasiswa, praktisi, pebisnis, pemasaran, manajemen keuangan, dan mereka yang tertarik dengan manajemen dan bisnis.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 7 Documents
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Search results for , issue "eJrm Vol.08 No. 07 Agustus 2109" : 7 Documents clear
PENGARUH KUALITAS WEBSITE TERHADAP LOYALITAS PELANGGAN ONLINE SHOP MELALUI KEPERCAYAAN (Studi Kasus Pada Mahasiswa Fakultas Ekonomi Dan Bisnis Universitas Islam Malang Prodi Manajemen Angkatan 2015 - 2018) Miftakhul Ilham Fauzi; N. Rachma; M. Hufron
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol.08 No. 07 Agustus 2109
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThis study aims to analyze the direct influence and indirect influence of the three variables, namely Website Quality, Trust and Loyalty to Online Shop Customers. This type of research is a type of Explanatory Research using a quantitative approach. This research was conducted by distributing questionnaires to Students of the Faculty of Economics and Business UNISMA Management Study Program Force 2015 - 2018 with a total of 93 respondents. The analysis technique used in this study is path analysis. The results of this study indicate that: (1) the quality of the website has a significant effect on trust of 0.868, (2) the quality of the website has a significant effect on loyalty of 0.856, (3) trust has a significant effect on loyalty of 0.858 and (4)  the quality of the website towards loyalty through trust by 0,745. Keyword: Website Quality, Trust, Loyalty
PENGARUH TRUST DAN COMMITMENT TERHADAP KEPUASAN DAN LOYALITAS PADA LEMBAGA BIMBINGAN BELAJAR NEUTRON KOTA MALANG A. Nor Maulidi; N. Rachma; Afi Rahmat
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol.08 No. 07 Agustus 2109
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThis study aims to analyze the direct influence and indirect influence of Trust and Commitment on Loyalty through satisfaction as an intervening variable in the Malang City Neutron Tutoring Institute. This type of research is an explanatory research type using a quantitative approach. This research was conducted by distributing questionnaires to 76 respondents who were participants in the Neutron tutoring institution. The sample technique used in this study is purposive sampling. The analysis technique used in this study is path analysis.The results of this study indicate that Trust and Commitment directly and significantly affect Loyalty. Trust and commitment directly and significantly affect satisfaction. Satisfaction directly and significantly affects Loyalty. And Trust and Commitment directly and significantly affect Loyalty through satisfaction as an intervening variable.Keyword: Trust, Commitment, Satisfaction, and Loyalty
PENGARUH KEBIJAKAN DIVIDEN, KEBIJAKAN HUTANG, DAN UKURAN PERUSAHAAN TERHADAP NILAI PERUSAHAAN (Studi Kasus Pada Perusahaan Manufaktur Sektor Aneka Industri yang Terdaftar di BEI Periode 2015-2017) Siti Nur Laelatul Rohmah; Ronny Malavia Mardani; Budi Wahono
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol.08 No. 07 Agustus 2109
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACT               The purpose of this study was to determine the effect of dividend policy, debt policy, and company size on the value of the company in various industrial manufacturing companies. The independent variables in this study are dividend policy, debt policy, and firm size, while the dependent variable in this study is firm value. The type of research used is empirical research with the data used, namely secondary data obtained by searching and collecting annual report data obtained from the website www.idx.com. The population in this study is the various industrial sector manufacturing companies listed on the Indonesia Stock Exchange in the period 2015-2017 with a total of 43 companies. The sample selection technique in this study was using purposive sampling, so that a sample of 16 companies was obtained. To solve the problem in this study, using the research method of multiple regression analysis. The results of data analysis show that: There is a positive influence on the dividend policy variable on firm value while the debt policy and company size have a negative effect on Company Value in various industrial sector manufacturing companies. Keywords: Dividend Policy, Debt Policy, and Company Size Against Company Values
PENGARUH CELEBRITY ENDORSER, INOVASI PRODUK, DAN HARGA TERHADAP KEPUTUSAN PEMBELIAN AYAM GEPREK BENSU (Studi Pada Mahasiswa Rusunawa II Universitas Islam Malang ) Muflikhul Ulayanis Arliska; N. Rachma; M. Hufron
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol.08 No. 07 Agustus 2109
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACTThe conduct of this research is to prove the influence of the influence of celebrity endorser, product innovation, and price on consumer decisions to buy a product that has been offered. The research method used is based on the exposure of the above experts related population, then the population that will be used in this study are student in Rusunawa II Universitas Islam Malang using accidental sampling technique obtained by a sample of 62 respondents. The testing technique used is the validity test, reliability test, normality test, multiple linear regression analysis, classic assumption test, and hypothesis test.The results of this study indicate that: 1. Celebrity endorser, product innovation, prices are partially positive and significantly influence consumer purchasing decisions, 2. Celebrity endorsers, product innovation, and Price simultaneously positive prices and significantly influence consumer purchasing decisions Keywords : Celebrity Endorser, Product Innovation, Price
PENGARUH KUALITAS PRODUK, KUALITAS PELAYANAN DAN CITRA MEREK TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN SEBAGAI VARIAEL INTERVENING Ulfa Syahria Balgis; N. Rachma; M. Hufron
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol.08 No. 07 Agustus 2109
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACT This study aims to examine and analyze the direct and indirect effects of product quality, service quality and brand image on customer loyalty through customer satisfaction Matahari Departemen Store Malang Town Square.The population of this study are the consumers of Matahari Department Store Malang Town Square and the sample of this study was 94 respondents. Data collection uses questionnaires with accidental sampling technique. Analysis of this research data using SPSS version 16 help. Data testing techniques used in this study include validity test, reliability test, normality test, path analysis, and testing the research hypothesis. The results of the analysis show that product quality, service quality and brand image have a direct effect on satisfaction, product quality, service quality and brand image directly influence customer loyalty, satisfaction has a direct effect on customer loyalty and product quality, service quality and brand image indirect effect. towards customer loyalty through satisfaction as an intervening variable Keywords: Product quality, Service quality, Brand image, Satisfaction, Loyalty
ANALISIS GAYA KEPEMIMPINAN, LINGKUNGAN KERJA, MOTIVASI KERJA, KINERJA KARYAWAN PADA SYARIAH RADHO HOTEL MALANG M. Aryo Tri Satya Graha; Hadi Sunaryo; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol.08 No. 07 Agustus 2109
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACT               This study aims to describe the variables of leadership style, work environment, work motivation and employee performance in Radho Malang Syariah Hotels. From the results of this study, population data is 50 people and the sample is the same as the population, because it uses a census technique based on a population of less than 100 people. This research is located in Syariah Radho Hotel Malang. Data collection uses primary data using the questionnaire method to respondents. Data analysis method uses descriptive statistics. The test equipment in this study used validity and rebility tests. Obtained leadership style variables reflected by indicators of intelligence (Intelligence). The variables of the work environment are reflected by the indicators of relations between employees. Variable work motivation is reflected by indicators of self-actualization needs. employee performance variables are reflected by the quantity indicator.  Keywords: Leadership Style, Work Environment, Work Motivation, Employee Performance, Descriptive Statistics
PENGARUH KECERDASAN EMOSIONAL, KOMITMEN ORGANISASIONAL, DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR TERHADAP KINERJA KARYAWAN PT. BANK MUAMALAT CABANG MALANG Andi Widodo; Hadi Sunaryo; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol.08 No. 07 Agustus 2109
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract The purpose of this study is (1) to determine the effect of emotional intelligence, organizational commitnent, organizational citizenship behavior on employee performance. (2) to determine description the effect of emotional intelligence, organizational commitment, organizational citizenship behvior on employee performance. (3) to determine effect of emotional intelligence on employee performance. (4) to determine effect of organizational commitment on employee performance. (5) to determine effect of organizational citizenship behavior on employee performance. the population in this study on PT.Bank Muamalat branch Malang sampling technique using filsafat positivisme to obtain a sample.data collection trough questionnarire distribution. Data analysis in this research using SPSS version 16.0. data analysis methods used in this study include normality test, multiple linear regression test, classic assumption test and hypothesis test.            The result of this study indicate that the effect of emotional intelligence, organizational commitnent, organizational citizenship behavior has a  positive simultaneously, the description that simultaneously on employee performance. Emotional intelligence has a positive, organizational commitment has a positive and significant, organizational citizenship behavior has a positive and significant.Keywords: Emotional Intelligence, Organizational Commitment, Organizational Citizenship Behavior, and Employee Performance.

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