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INDONESIA
Jurnal Sosial, Sains, Terapan dan Riset (Sosateris)
Published by Institute of Computer Science
ISSN : 23033002     EISSN : 28297261     DOI : https://doi.org/10.35335
Core Subject : Economy, Education, Social,
Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences
Jurnal Sosial, Sains, Terapan dan Riset (Sosateris) (ISSN 2829-7261 (Online) | 2303-3002 (Print)) is a double blind peer-reviewed academic journal and open access to social and scientific fields. The journal is published half-yearly (June and December) by Institute of Computer Science (IOCS) The Jurnal Sosial, Sains, Terapan dan Riset (Sosateris) provides a means for sustained discussion of relevant issues that fall within the focus and scopes of the journal which can be examined empirically. The journal publishes research articles covering all aspects of social sciences, ranging from Archaeology, Geography, Economics, History, Law, Politics, Sociology and Language that belong to the social context.
Arjuna Subject : Ilmu Sosial - Ilmu Politik dan Hubungan Internasional
Articles 43 Documents
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Implementation of Public Services in E-Government-Based Parking Management at the Palangka Raya City Transportation Department in Achieving Good Governance Birowo, Rendy Rahmatullah; Nugroho, Ani; Heriamariaty, Heriamariaty
Jurnal Sosial, Sains, Terapan dan Riset (Sosateris) Vol. 13 No. 2 (2025): June: Sosateris
Publisher : Intitute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/9eqsmf74

Abstract

In the era of digitalization, optimizing public services has become a crucial aspect of achieving good governance. One of the innovations in public service is the implementation of e-government in parking management. Palangka Raya City faces challenges in parking management, such as disorder, congestion, and potential revenue leakage. To address these issues, the Palangka Raya City Transportation Department has begun implementing an e-government-based parking system to enhance transparency, efficiency, and accountability. However, challenges remain, including infrastructure readiness, human resource skills, and public acceptance of the digital system. This study aims to evaluate the effectiveness of e-government implementation in parking management and its contribution to the quality of public services and good governance. A qualitative approach with a case study method is used in this research. Data collection techniques include interviews, field observations, and document analysis. Descriptive analysis is employed to interpret findings and provide insights into the implementation of the e-government-based parking system. The results indicate that the e-government-based parking system in Palangka Raya has improved transparency and regional revenue management. However, challenges such as inadequate infrastructure, limited digital literacy, and resistance from parking operators remain obstacles. This study recommends enhancing technological support, providing training for stakeholders, and conducting awareness campaigns to ensure the smooth adoption of the digital parking system. The results of this research contribute to the development of e-government policies in other sectors by emphasizing strengthening infrastructure, improving human resource competencies, integrating digital services, and developing evidence-based policies to improve effectiveness, transparency, and responsiveness to community needs
The Infuleence Of The Head Of The Village Office On The Effectiveness Of Employee Perfirmance At Ardipura Village Office,South JayaPura District,Jayapura City Gobai, Frediel
Jurnal Sosial, Sains, Terapan dan Riset (Sosateris) Vol. 14 No. 1 (2025): Sosateris
Publisher : Intitute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmen8s43

Abstract

This study is entitled "The Influence of the Head of the Village Office on the Effectiveness of Employee Performance at the Ardipura Village Office, South Jayapura District, Jayapura City." The background of this research is based on the importance of the head of the village office's role as a leader in organizing, directing, and motivating employees to work effectively to achieve organizational goals. Employee performance effectiveness is greatly influenced by leadership, communication, and managerial styles applied by the head of the village office. Therefore, this study aims to determine the extent of the influence of the village head on the effectiveness of employee performance. The research uses a quantitative approach with descriptive methods and simple linear regression analysis techniques. The population of this study consists of all employees at the Ardipura Village Office, numbering 20 people, all taken as samples (saturated sampling). Data was collected through questionnaires, interviews, and documentation. The analysis results show that the village head significantly influences employee performance effectiveness. Based on regression test results, a significance value of 0.003 (p < 0.05) was obtained, indicating a positive relationship between the role of the village head and employee performance. This proves that the better the leadership applied by the village head, the higher the effectiveness of employee work. The conclusion of this study is that the village head plays an important role in influencing the effectiveness of employee performance. Therefore, it is recommended that the village head continuously develop leadership skills, communication, and human resource empowerment to create a productive and conducive working environment.
The role of public relations in handling communication crises in public institutions Asfar, Andi Hasryningsih; Cintana, Dea; Mahwi, Shelina; Amanda , Amanda; Zakia, Mikail Rizqi; Alamsyah, Muhammad Ghondur
Jurnal Sosial, Sains, Terapan dan Riset (Sosateris) Vol. 14 No. 1 (2025): Sosateris
Publisher : Intitute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/p8ycnd35

Abstract

This study aims to analyze the role of public relations (PR) in handling communication crises in public institutions. The focus of the study includes the communication strategies implemented, the effectiveness of messages delivered to the public, and the challenges faced in maintaining public trust during crisis situations. The research method used a qualitative approach with in-depth interviews and document analysis in several public institutions experiencing communication crises. The results show that the success of crisis management is greatly influenced by the ability of PR to build fast, accurate, and transparent communication. A planned communication strategy, information transparency, and good internal coordination have been proven to be able to reduce the negative impact of crises and restore the image of public institutions. The findings also reveal that the greatest challenges for PR lie in limited communication resources and internal resistance to changes in communication strategies during crises. Based on these findings, it can be concluded that the role of PR is not only to convey information, but also as a strategic actor that determines the success of public institutions in overcoming communication crises and maintaining public trust. Therefore, strengthening the capacity and professionalism of PR is a crucial factor in ensuring the communication resilience of public institutions in the future.

Page 5 of 5 | Total Record : 43

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