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Cantaka: Jurnal Ilmu Ekonomi dan Manajemen
Published by PT Alahyan Publisher Sukabumi
ISSN : -     EISSN : 30251974     DOI : https://doi.org/10.61492/cantaka.v1i1
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Cantaka: Jurnal Ilmu Ekonomi dan Manajemen (ISSN: 3025-1974) adalah jurnal yang dikelola dan diterbitkan sebanyak dua kali dalam setahun (Juni dan Desember) oleh PT Alahyan Publisher Sukabumi sejak tahun 2023, yang bertujuan untuk memfasilitasi pemahaman yang lebih baik tentang ilmu ekonomi dan ilmu manajemen berbasis penelitian di kalangan akademisi dan peneliti. Cantaka: Jurnal Ilmu Ekonomi dan Manajemen berfokus pada penelitian dan tinjauan penelitian terkait ilmu ekonomi dan ilmu manajemen yang dilakukan dengan menggunakan kajian empiris, teoritis, dan literature review dibidang ilmu ekonomi dan ilmu manajemen. Cantaka: Jurnal Ilmu Ekonomi dan Manajemen berfokus terkait berbagai tema, topik dan aspek ekonomi dan manajemen.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 5 Documents
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Search results for , issue "Vol. 1 No. 1 (2023): Juni" : 5 Documents clear
Bukti Fisik, Keandalan, Daya Tanggap, Jaminan, dan Empati Dalam Mempengaruhi Kepuasan Konsumen Nurhayati, Yanti
Cantaka: Jurnal Ilmu Ekonomi dan Manajemen Vol. 1 No. 1 (2023): Juni
Publisher : PT. Alahyan Publisher Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61492/cantaka.v1i1.13

Abstract

Bukti fisik, keandalan, daya tanggap, jaminan, dan empati merupakan salah satu faktor layanan yang dapat memberikan kepuasan kepada konsumen. Fenomena yang terjadi di CV Pasma Buana Mandiri adalah belum optimalnya layanan yang diberikan kepada konsumen. Tujuan dari penelitian ini adalah untuk mengetahui tingkat kepuasan konsumen melalui dimensi kualitas pelayanan CV Pasma Buana Mandiri baik secara parsial maupun simultan. Data dari penelitian ini adalah konsumen CV Pasma Buana Mandiri dengan populasi sebanyak 1.500 orang. Teknik pengambilan sampel dalam penelitian ini menggunakan web raosof.com sample size dengan tingkat kesalahan sebesar 5% sehingga didapatkan sampel sebanyak 306 responden. Teknik pengumpulan data melalui penyebaran kuesioner. Regresi linier berganda telah digunakan sebagai teknik analisis. Temuan penelitian menunjukkan bahwa faktor lain berdampak sebesar 20,6% terhadap kepuasan konsumen, sedangkan bukti fisik, keandalan, daya tanggap, jaminan, dan empati berpengaruh positif sebesar 79,4% terhadap kepuasan konsumen. Variabel yang dominan memberikan dampak yaitu bukti fisik sebesar 67,3%, sedangkan variabel yang tidak berpengaruh yaitu variabel keandalan. Adapun kontribusi dalam penelitian ini adalah memperluas literature manajemen pemasaran terkait dimensi kualitas pelayanan dan kepuasan konsumen dalam konteks organisasi.
Kepemimpinan Transformasional Kepala Sekolah Menengah Pertama Kecamatan Cikole Kota Sukabumi Aziz, Muh. Abdul
Cantaka: Jurnal Ilmu Ekonomi dan Manajemen Vol. 1 No. 1 (2023): Juni
Publisher : PT. Alahyan Publisher Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61492/cantaka.v1i1.14

Abstract

The purpose of this study aims to analyze the transformational leadership style applied by the Principal, in Junior High School in Cikole District, Sukabumi City. Leadership Style is focused on charismatic leadership, inspirational motivation, intellectual stimulation, and individual consideration. The data collection technique is carried out through observation, interviews, and documentation. The research location was focused on Cikole District, Sukabumi City. The informants in this study were school principals, teachers, and education staff as many as 15 people. Data analysis is carried out by selecting answers obtained from informants and then collected for analysis and conclusions. The data analysis used is data triangulation. The results of the study were obtained, 1) charismatic leadership from the principal, namely every democratic decision-making with educators, and the principal as an actor in carrying out transformational leadership takes a deliberation approach (open management) to make a decision. 2) Inspirational motivation from the principal is shown by Building the will to achieve achievements and planting building a positive organizational culture and organizational climate without discrimination. 3) Intellectual stimulation including the principal creates a positive work culture by strengthening human relations between educators formed through teamwork skills, communication, and the same view on the vision and mission. 4) individual consideration, namely the principal's concern in developing the character and performance of educators through various trainings such as independent curriculum training, scientific papers, Teacher Professional Education, and Platform Merdeka Mengajar (PMM), as well as the Principal gave appreciation to educators for their achievements.
Kepemimpinan dan Budaya Organisasi Dalam Meningkatkan Kinerja Karyawan Amal, Muhammad Khairul
Cantaka: Jurnal Ilmu Ekonomi dan Manajemen Vol. 1 No. 1 (2023): Juni
Publisher : PT. Alahyan Publisher Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61492/cantaka.v1i1.15

Abstract

Leadership and organizational culture are important factors that determine employee performance and ability to adapt to environmental changes. The phenomenon that occurs at the PT Olindo is the work of employees who are still not optimal. The problem studied in this study is how the leadership and organizational culture of PT Olindo is portrayed. This study aims to determine and describe the influence of leadership and organizational culture on the work of employees of the PT Olindo, both simultaneously and partially. Data from this study are all employees of PT Olindo totaling 95 people. The sampling technique in this study uses population census techniques so that the entire population is used as a sample. The data collection questionnaire method is used, and multiple regression analysis with simultaneous testing and partial test hypothesis testing is the analysis method used in this investigation. According to partial variable results from regression analysis, leadership, and organizational culture have a beneficial impact on employee performance. Leadership, the dominant independent variable, affects employee performance by 69.3%. The magnitude of the influence of the independent variable on the bond is 75.0% while the remaining 25. 0% is influenced by other factors not studied such as salary and performance support. This research discusses theories about human resources and contributes to expanding the literature on leadership, organizational culture, and employee performance from an organizational context.
Dampak Dana Pihak Ketiga dan Penyaluran Kredit Terhadap Profitabilitas Perbankan Khaerunisahadi, Adisti Ayuningtyas
Cantaka: Jurnal Ilmu Ekonomi dan Manajemen Vol. 1 No. 1 (2023): Juni
Publisher : PT. Alahyan Publisher Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61492/cantaka.v1i1.16

Abstract

This study analyzes the effect of third-party funds and lending on the profitability of PT. Bank Woori Saudara 1906, Tbk Sukabumi branch. The variables used in this study were third-party funds, credit distribution, and bank profitability. The sample used is the quarterly financial statements at PT. Bank Woori Saudara 1906, Tbk Sukabumi branch with the period 2009-2016, the number of samples in this study is 32 samples, which can be included in the data processing. Data analysis using SPSS program version 24. The statistical method used to test hypotheses is multiple linear regression analysis. Upon analysis, it was found that some showed that third-party funds had no effect on ROA, credit distribution had an effect on ROA, and simultaneously third-party funds and credit distribution had an effect on ROA. The coefficient of determination shows the influence of third-party funds and credit distribution on ROA by 77.7% and the remaining 22.3% is influenced by other factors.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Nugraha, Garda Ikhsan
Cantaka: Jurnal Ilmu Ekonomi dan Manajemen Vol. 1 No. 1 (2023): Juni
Publisher : PT. Alahyan Publisher Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61492/cantaka.v1i1.23

Abstract

Service quality is one of the factors that can provide satisfaction to consumers. The phenomenon that occurs at Alfamart Gunung Puyuh Sukabumi City is not optimal services provided to consumers. The purpose of this study is to determine the effect of service quality on customer satisfaction in Alfamart Gunung Puyuh Sukabumi City. Data from this study are consumers of Alfamart Gunung Puyuh Sukabumi City with a population of 36,000 people. The sampling technique in this study used the Slovin formula with an error rate of 10% so that a sample of 100 respondents was obtained. Data collection techniques through questionnaire dissemination. Simple linear regression was used as an analytical technique in this study. Research findings show that there is a positive influence of service quality of 41.6% on customer satisfaction, while 58.4% is influenced by other variables that are not studied. The contribution of this study is to expand marketing management literature related to service quality and customer satisfaction in the context of organizations.

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