cover
Contact Name
Mohamad Toha
Contact Email
motoha013@gmail.com
Phone
+6281229229207
Journal Mail Official
journal.mjifm@gmail.com
Editorial Address
https://syariah.jurnalikhac.ac.id/index.php/majapahit/about/editorialTeam
Location
Kota mojokerto,
Jawa timur
INDONESIA
Majapahit Journal of Islamic Finance dan Management
ISSN : -     EISSN : 27980170     DOI : https://doi.org/10.31538/mjifm
Core Subject : Economy, Science,
Majapahit Journal of Islamic Finance and Management (MJIFM) is a journal published by Department of Sharia Economics Universitas KH. Abdul Chalim Mojokerto Indonesia twice a year (June and December). The focus and scope have been adjusted to meet the high standards and wide coverage typical of Scopus-indexed publications. The journal accepts submissions in the specified areas: 1. Sharia-compliant banking 2. Management in Islamic context 3. Islamic Business 4. Islamic Accounting 5. Islamic Finance 6. Islamic Marketing Management 7. Human Resources Management 8. E-commerce Business innovation Authors are urged to submit top-notch research and scholarly publications within these clearly outlined domains. The publication is dedicated to improving knowledge in Islamic finance and management while adhering to strict guidelines.
Articles 493 Documents
TRENDS AND CHALLENGES OF AI IMPLEMENTATION IN CRM: SYSTEMATIC LITERATURE REVIEW (SLR) Andriansyah; Ayel Robbul Barokah; Buhairi; Eko Waluyo; Hairul Rahman
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 2 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v6i2.938

Abstract

Customer Relationship Management (CRM) plays a crucial role in strengthening customer loyalty and satisfaction. The integration of Artificial Intelligence (AI) into CRM offers significant benefits such as personalization of customer interactions, prediction of customer needs, and increased operational efficiency. AI enables predictive analysis, automation of repetitive tasks, and 24/7 customer support, all of which contribute to improved service quality and more effective sales strategies. Nonetheless, implementing AI in CRM faces technical, organizational, ethical, and economic challenges, including issues of data privacy, system integration, and user adoption of the technology. This research adopts the Systematic Literature Review (SLR) method to analyze the latest trends, implications, and main challenges in AI-CRM integration. The results show that AI-CRM increases competitiveness and business growth by providing deep insights into customer behavior and preferences. However, successful implementation requires a holistic approach that comprehensively considers strategic, ethical, and economic challenges.
The Role of Transformational Leadership Style and Work Life Balance on Employee Job Satisfaction at Bank BJB Cirebon Nadya Raffa Nabillah; Noveria Sujijawati
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 2 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v6i2.940

Abstract

This study aims to analyze the role of Transformational Leadership Style and Work Life Balance on Job Satisfaction of Bank BJB Cirebon City employees. The study uses an associative quantitative approach with a cross-sectional design. The study population was 101 employees, and all were sampled using a saturated sampling technique. Data collection was carried out through a questionnaire with a Likert scale and analyzed using IBM SPSS Statistics 26 through validity tests, reliability tests, classical assumption tests, multiple linear regression, F tests, t tests, and coefficients of determination. The F test value of 459.935 with a significance of 0.001 (<0.05) indicates that the regression model used is classified as fit or feasible. Then the results of the first hypothesis test indicate that transformational leadership style plays a positive and significant role in job satisfaction. While the results of the second hypothesis test indicate that Work Life Balance plays a positive and significant role in job satisfaction. The Adjusted R Square value of 0.902 indicates that transformational leadership style and work life balance contribute 90.2% to job satisfaction, while the rest is played by other variables outside the model.
The Effect of the Profit Sharing System and Capital Requirements on Financing Decisions for MSMEs in the Culinary Sector in Telanaipura District, Jambi City Sarmila; Eja Armaz Hardi; Neneng Sudharyati
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 2 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v6i2.943

Abstract

This study aims to analyze the influence of the profit-sharing system and capital requirements on financing decisions of culinary sector MSMEs in Telanaipura District, Jambi City. Culinary sector MSMEs have an important contribution to regional economic growth, but still face capital limitations. The profit-sharing system in Islamic financial institutions is an alternative financing based on partnership and justice, while capital requirements are an internal factor that drives business actors in determining financing decisions. This study uses a quantitative approach with a survey method. Data were obtained by distributing questionnaires to 100 culinary sector MSMEs in Telanaipura District. The data analysis technique used is multiple linear regression with the help of SPSS version 25. The independent variables in this study are the Profit-Sharing System (X₁) and Capital Requirements (X₂), while the dependent variable is the Financing Decision (Y). The results show that the Profit-Sharing System partially has a positive and significant effect on Financing Decisions with a significance value of 0.004 <0.05. Capital Requirements also have a positive and significant effect on Financing Decisions with a significance value of 0.001 <0.05. Simultaneously, both independent variables significantly influence financing decisions, with a significance value of 0.000 < 0.05. This study concludes that the better the perception of MSMEs towards the profit-sharing system and the higher the capital requirement, the stronger the tendency to determine financing decisions.
Impact of Tax Provisions on Accounting Treatment of Financial Leases with Tax Realization as a Moderating Variable (Case Study at PT. Adira Dinamika Multi Finance Tbk) Kirana Firda Maharani; Lili Syafitri; Aris Munandar
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 2 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v6i2.944

Abstract

This study aims to determine the influence provision taxation to treatment accountancy rent use business at PT. Adira Dinamika Multi Finance Tbk . Research data This obtained through distribution questionnaire to sample study that is PT. Adira employees Dinamika Multi Finance Tbk Palembang, which consisted of 95 respondents . Research data analysis techniques use PLS (Partial Least Squares ) technique that is processed with SmartPLS software version 3.2.9. Research results show that Provision Taxation influential positive and significant to Treatment Accountancy Lease at PT. Adira Multifinance Tbk , meanwhile Realization Tax No can moderate influence Provision Taxation to Treatment Accountancy Lease at PT. Adira Multifinance Tbk , which is proven with a negative T -statistic and a value significance on threshold 0.05.
The Effect of Work-Life Balance and Job Satisfaction on Employee Loyalty and Its Implications for Work Productivity in the Rattan Manufacturing Industry in Cirebon Nepy Yayah Al Pasah; Anna Suzana
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 2 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v6i2.947

Abstract

This study analyzes the effect of work-life balance and job satisfaction on employee loyalty and its implications for work productivity in the labor-intensive rattan manufacturing industry in Cirebon. The topic is relevant to human resource management because production employees work under physical work demands, production targets, and workplace conditions that can shape loyalty and productivity. This study applies a quantitative explanatory approach. The population consisted of 192 employees, and the sample included 150 production employees selected using simple random sampling. The sample size provided an adequate basis for SEM-PLS analysis. Data were collected through a five-point Likert scale questionnaire and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with SmartPLS. SEM-PLS was used because it can examine complex relationships among latent variables and test mediation effects in a single research model. The results show that work-life balance and job satisfaction have positive and significant effects on employee loyalty. Employee loyalty also has a positive and significant effect on work productivity. In addition, employee loyalty significantly mediates the effects of work-life balance and job satisfaction on work productivity. These findings indicate that better work-life balance and higher job satisfaction can strengthen loyalty, which then improves productivity among production employees. This study contributes to human resource management literature by integrating work-life balance, job satisfaction, employee loyalty, and productivity in one empirical model within a local labor-intensive manufacturing context. Practically, the results provide guidance for rattan manufacturing companies to develop workforce policies that support employee welfare, strengthen loyalty, and improve sustainable productivity.
FINANCIAL LITERACY, IMPULSIVE BUYING, AND FINANCIAL STRESS AMONG GENERATON Z: THE MEDIATING ROLE OF CONSUMER DEBT Vika Nabilla Amwa; Krisdiana Krisdiana
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 2 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v6i2.951

Abstract

Advances in digital financial services, especially consumer credit schemes such as buy now, pay later (BNPL), facilitate transactions; however, they also have the potential to cause financial stress if not accompanied by adequate financial literacy and management. This condition is particularly relevant for Generation Z, who have broad access to various digital credit services. This study aims to analyze the influence of financial literacy and impulsive buying behavior on financial stress, with consumer debt as a mediating variable. A quantitative approach was employed through a survey of 150 Generation Z respondents aged 18–27 years in the Cirebon area, selected using purposive sampling. Data were collected באמצעות a Likert-scale questionnaire and analyzed using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method. The results indicate that financial literacy has a significant effect on financial stress and consumer debt levels. Meanwhile, impulsive buying does not have a direct effect on financial stress but has a significant effect on consumer debt. Furthermore, consumer debt has a significant effect on financial stress and acts as a mediating variable in the relationship between financial literacy and impulsive buying on financial stress. These findings suggest that consumer debt is a key mechanism explaining how financial literacy and consumptive behavior influence the level of financial stress among Generation Z.
Financial Disparities Among Retail Employees: Financial Literacy, Income, Financial Behavior, and Personal Financial Planning Rizky Tanaiyo; Hais Dama; Mohamad Agus Salim Monoarfa
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 2 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v6i2.952

Abstract

This study was motivated by the suboptimal personal financial planning among Alfamart employees, despite their having a steady income and financial literacy. This study aims to analyze the influence of financial literacy and income on personal financial planning, with financial behavior as a mediating variable among Alfamart employees. The method used is a quantitative approach with Structural Equation Modeling–Partial Least Squares (SEM-PLS) analysis based on questionnaire data. The results show that financial literacy does not directly influence personal financial planning but does influence financial behavior. Income influences both financial behavior and personal financial planning, and financial behavior influences personal financial planning. Financial behavior fully mediates the relationship between financial literacy and financial planning, and partially mediates the relationship between income and financial planning. These findings confirm that financial behavior is a key factor in shaping well-directed financial planning. Keywords: financial literacy, income, financial behavior, personal financial planning, SEM-PLS, retail employees
Unlocking Micro Enterprises Potential Amid Structural Barriers: The Mediating Role of Digital Financial Capabilities on Financial Literacy and Access to Financing Afini Gusti; Hais Dama; Mohamad Agus Salim Monoarfa
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 2 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v6i2.953

Abstract

Micro businesses still face limitations in financial literacy, access to financing, and the use of financial technology that affect business performance. This study aims to analyze the influence of financial literacy and access to financing on the performance of micro businesses with digital financial capabilities as a mediating variable in micro business actors in Gorontalo City. The study used a quantitative approach using the PLS-SEM method on 150 respondents selected through purposive sampling. Data were collected through interviews using a questionnaire with a semantic differential scale of 1–7 and analyzed using SmartPLS 3. The results of the study show that financial literacy and access to financing have a positive effect on digital financial capabilities and micro business performance. Digital financial capabilities also have a positive effect on business performance and mediate the influence of financial literacy and access to financing on the performance of micro businesses. Keywords: financial literacy, access to financing, digital finance capabilities, micro business performance
THE INFLUENCE OF TRANSFORMATIONAL LEADERSHIP AND WORK DISCIPLINE ON PUBLIC SERVICE QUALITY (A CASE STUDY AT SEKOTONG TENGAH VILLAGE, SEKOTONG DISTRICT, WEST LOMBOK REGENCY) Jafar Idrus; Andi Nugraha; Adi Suroso
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 2 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine whether transformational leadership and work discipline simultaneously influence the quality of public services, as well as to investigate the individual effects of each variable on service quality. A total of 50 respondents participated in this study, comprising village officials and community members working within the administrative environment of Sekotong Village, Sekotong District. Data were collected using a saturated sampling method through questionnaire distribution and library research, then analyzed using multiple linear regression with the assistance of SPSS 27. The findings reveal three key conclusions: first, transformational leadership has a significant effect on the quality of village public services; second, work discipline similarly affects service quality; and third, both transformational leadership and work discipline together exert a significant combined influence on the quality of village public services.
AN ANALYSIS OF THE SCHOOL PRINCIPAL'S ROLE IN DEVELOPING EDUCATIONAL QUALITY MANAGEMENT AT SMK PLUS DARUL QUR'AN WAL HADIST TELAGA LEBUR SEKOTONG, WEST LOMBOK REGENCY Sudiati Sudiati; Adi Suroso; Rusno Rusno
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 2 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine the role of the school principal in developing educational quality management at SMK Plus Darul Qur'an Wal Hadist Telaga Lebur, as well as to identify the supporting and hindering factors the principal faces in that process. The study employed a qualitative approach, with primary data gathered through in-depth interviews. The informants included the school principal, the vice principal for curriculum affairs, the vice principal for facilities and infrastructure, the head of administrative staff, and several teachers. Data were collected through observation, interviews, and documentation. The findings reveal that the principal's efforts to improve educational quality encompassed improvements across input, process, and output dimensions, with a continuous drive to maximize all available resources. Specific quality improvement measures included: enhancing the professionalism of teaching and non-teaching staff; improving the quality of learning services for students; managing school funding; reforming curriculum resources; upgrading school facilities and infrastructure; and embedding a culture of quality. The supporting factors identified were: well-equipped educational facilities, a young and promising teaching and administrative workforce, and a harmonious relationship between the school and the surrounding community. The hindering factors included: the school's less-than-ideal location near a hilly area, limited use of the internet within the school environment which was restricted mainly to extracurricular activities and select learning tasks, and a number of parents who had yet to fully grasp the school's vision and mission.