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Contact Name
Amal C. Sjaaf
Contact Email
jurnalarsi@gmail.com
Phone
+6281779151002
Journal Mail Official
jurnalarsi@gmail.com
Editorial Address
Department of Health and Policy, Building F Floor 1, Faculty of Public Health Universitas Indonesia, Kampus Baru UI Depok 16424, Depok City, West Java Province, Indonesia
Location
Kota depok,
Jawa barat
INDONESIA
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Published by Universitas Indonesia
ISSN : 24069108     EISSN : 2476986X     DOI : https://doi.org/10.7454/arsi
Jurnal ARSI (Administrasi Rumah Sakit Indonesia) was initiated by the Center for Health Administration and Policy Studies (CHAMPS) Faculty of Public Health, University of Indonesia (FKM UI) and is currently managed by the Department of Health Administration and Policy, Faculty of Public Health, University Indonesia . Jurnal ARSI (Administrasi Rumah Sakit Indonesia) was published with the Indonesian Hospital Association (PERSI) and the FKM UI Hospital Management Association (IKAMARS). Jurnal ARSI (Administrasi Rumah Sakit Indonesia) is a peer-reviewed journal that focuses on service administration and management in hospitals in Indonesia. The articles or scientific manuscripts published in the Jurnal ARSI (Administrasi Rumah Sakit Indonesia) include original research, case studies, and reviews supporting corporate governance, clinical governance, or both (bridging). This journal is published electronically, featuring articles in either Bahasa or English. Printed versions are produced only by request. This journal also provides direct open access to its content with the principle that research publications are freely available to the public for broad benefit.
Arjuna Subject : Umum - Umum
Articles 5 Documents
Search results for , issue "Vol. 10, No. 3" : 5 Documents clear
FAKTOR YANG BERHUBUNGAN PADA MOTIVASI PENGGUNA DAN IMPLEMENTASI REKAM MEDIS ELEKTRONIK DENGAN EFISIENSI PELAYANAN DI INSTALASI RAWAT JALAN RSUD KEBAYORAN LAMA Kassiuw, Jean Francis Melanny; Hidayat, Budi
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 3
Publisher : UI Scholars Hub

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Abstract

Electronic Medical Records (EMR) have emerged as an innovative solution in healthcare because EMR offers several advantages and provides a comprehensive solution to improve health information management in today’s digital era. This study applies the Technology Acceptance Model (TAM) as its theoretical foundation, aiming to evaluate the relationship between user perceptions of key factors influencing EMR implementation and service efficiency in the Kebayoran Lama Regional Hospital outpatient unit. The research design is non-experimental with a quantitative approach, utilizing numerical data analyzed through Structural Equation Modeling (SEM). The study collected data on user perceptions regarding EMR implementation and service efficiency through questionnaires filled out by 72 users as respondents, interviews with four stakeholders, and document reviews related to EMR implementation. Findings indicated significant relationships between the perceived usefulness of EMR and motivation, motivation and EMR implementation, and EMR implementation and service efficiency. These findings offer valuable insights for developing more effective EMR implementation strategies. Management can apply a fair reward and punishment mechanism, offering incentives for users consistently utilizing EMR and sanctions, such as reduced honoraria, for non-compliant users. Additionally, regular training tailored to individual needs, particularly for specialists, can improve comfort and proficiency in EMR use. Direct, responsive management support for user challenges can further boost motivation. Routine evaluations and active user involvement in feedback processes strengthen their sense of ownership toward the system, increasing motivation and commitment to EMR use.
RENCANA STRATEGIS PENINGKATAN KINERJA POLIKLINIK EKSEKUTIF RUMAH SAKIT X TAHUN 2024 -2027: PENDEKATAN BALANCED SCORECARD Manik, Irfan Rohot Uli; Bachtiar, Adang
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 3
Publisher : UI Scholars Hub

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Abstract

Hospital X is a private hospital that has executive polyclinic services. Medical record data shows that in the last four years, the number of visits from the executive polyclinic unit has never reached the target set. This research is to prepare the strategic plan for improving the executive polyclinic of Hospital X's performance for 2024-2027. The types of data in this research are primary data and secondary data. Primary data is qualitative data from in-depth interviews, Consensus Decision Making Group (CDMG) with informants, and direct observation. Secondary data consists of quantitative data and qualitative data. Strategy implementation will be described as Key Performance Indicators (KPI) using the Balanced Scorecard (BSC) approach. The Matching Stage results in the IE matrix show the position of the hospital in cell 1 in the IE matrix, namely grow and build. The QSPM results combined with existing theory in determining priority strategies produce the following strategy sequence: optimizing promotion, optimizing facilities and facilities, optimizing products and services, optimizing technology, optimizing human resources, and optimizing service excellence. The conclusion is that the strategic plan, made complete with indicators according to the BSC and targets, will be able to serve as a guide for Hospital X in realizing executive polyclinic services as superior services.
HOSPITAL READINESS TO IMPLEMENT ELECTRONIC MEDICAL RECORDS: A SYSTEMATIC LITERATURE REVIEW Fatmasari, Afni; Nadjib, Mardiati
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 3
Publisher : UI Scholars Hub

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Abstract

Implementing electronic medical records (EMR) in hospitals can increase the efficiency and effectiveness of health services. However, hospitals' readiness to adopt this technology is influenced by various complex factors. This study aims to identify factors that affect hospital readiness in implementing EMR through a systematic literature review (SLR). The SLR process followed the PRISMA method and included a literature search from Scopus, PubMed, and Cochrane databases with keywords related to RME readiness, which yielded 412 articles. After the screening and eligibility stages, 19 articles were selected for further analysis. The findings of this research identify readiness factors based on the theory of technology organization and environment (TOE). In the context of technology, factors such as technology access, perceived benefits, perceived usefulness, and performance expectancy emerge as important determinants of readiness. In an organizational context, management support, organizational culture, computer competency, and knowledge of EMR are key factors. Meanwhile, societal influence and environmental conditions play a significant role in the environmental context. These findings provide valuable insights for policymakers and hospital management in designing strategies to increase RME adoption readiness. This research has limitations in geographic and language coverage and the use of a single database. Therefore, further research is needed to broaden the scope and deepen understanding of the interactions between various readiness factors.
LENGTH OF STAY DI INSTALASI GAWAT DARURAT SEBAGAI INDIKATOR MUTU PELAYANAN KESEHATAN DI RUMAH SAKIT X TAHUN 2024 Dwisari, Gustiane Adriani; Sari, Kurnia
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 3
Publisher : UI Scholars Hub

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Abstract

The Emergency Department (ED) is crucial for ensuring patient care and safety in hospitals. A key performance indicator is Length of Stay (LOS), where prolonged LOS can lead to overcrowding, increase the risk of adverse events, and lower patient satisfaction. This study examines the service flow, barriers, and root causes of LOS in Hospital X's ED and provides improvement recommendations. Data were gathered through observation of 30 patients, interviews, and document reviews. Lean Thinking principles and the BAS method from BASICS (Baseline, Assess, Suggest Solution, Implement, Check Result, Sustain) were used in the analysis, employing flowcharts to map the process, Value Stream Mapping to identify waste, and The Five Whys to analyze root causes. Results show that 65.5% of time was spent on non-value-added activities, 23.4% on necessary but non-value-added, and 11.1% on value-added activities, with a total Lead Time of 7 hours, 55 minutes, and 29 seconds. Patient-side waste includes waiting (94.9%) and transportation (5.1%). Bottlenecks were found in waiting for inpatient registration (25.2%), waiting for the primary physician's advice (22.9%), waiting for diagnostic results (22.3%), and waiting for inpatient readiness (18.2%), totaling 88.6%. LOS improvement can be achieved through lean tools such as standardized work, visual management, heijunka, kaizen, and just-in-time.
ANALYSIS OF CONTINUOUS AMBULATORY PERITONEAL DIALYSIS SERVICE READINESS AT RSUD KOTA BOGOR IN 2023 Redyardani, Ni Nyoman Diah; Ayuningtyas, Dumilah
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 3
Publisher : UI Scholars Hub

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Abstract

The availability of health service facilities certainly contributes to one of the success factors in the distribution of health services in Indonesia, including renal replacement therapy (RRT) services. Through Minister of Health Regulation (PMK) No. 8 of 2022, the government ensures that patients with end-stage renal disease (ESRD) receive equal access to RRT. One of the efforts to equalize dialysis services is implementing Continuous Ambulatory Peritoneal Dialysis (CAPD) services. Therefore, RSUD Kota Bogor must prepare for CAPD services in its dialysis installations. This research analyzes the readiness and efforts to provide CAPD services at RSUD Kota Bogor. This study employs a qualitative descriptive-analytical approach to examine the preparation and readiness of RSUD Kota Bogor to provide CAPD services. Most of the CAPD service readiness assessment instruments at RSUD Kota Bogor, based on PMK No. 8 of 2022, have been fulfilled, achieving an 80% compliance rate. However, there is still a need to prepare facilities, infrastructure, and Standard Operating Procedures (SPO) that have not yet been completed so that CAPD services can be effectively implemented.

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