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Contact Name
Chandra Lukita
Contact Email
chandralukita@pandawan.id
Phone
+6285778834017
Journal Mail Official
italic@pandawan.id
Editorial Address
Premier Park 2 Ruko Blok B-11 Kota Tangerang – Banten 15117
Location
Kota tangerang,
Banten
INDONESIA
International Transactions on Artificial Intelligence (ITALIC)
ISSN : 29636086     EISSN : 29631939     DOI : https://doi.org/10.33050/italic
International Transactions on Artificial Intelligence (ITALIC) is an international, open-access journal established to publish groundbreaking research in the field of Artificial Intelligence (AI). ITALIC focuses on both theoretical and experimental AI research and explores its applications across various interdisciplinary fields. The journal places a strong emphasis on emerging technologies that contribute to sustainable development, in line with the United Nations Sustainable Development Goals (SDGs). ITALIC welcomes contributions that cover a wide range of AI applications, including machine learning, neural networks, natural language processing, AI in energy management, sustainability, and urban infrastructure. In addition to original research, the journal publishes reviews, mini-reviews, case studies, and commentaries, fostering dynamic discussions on the evolving role of AI in addressing global challenges. All submissions are rigorously reviewed through a double-blind peer-review process, ensuring high academic standards. As an open-access journal, ITALIC makes its content freely available to a global audience, enhancing the dissemination of critical insights. Each article is assigned a Digital Object Identifier (DOI), ensuring permanent access and easy referencing.
Articles 1 Documents
Search results for , issue "Vol. 4 No. 2 (2026): May" : 1 Documents clear
Evaluating Smart Mobile Public Services for Bridging Digital Divide in Rural Governance Systems Muhtarom, Muhtarom; Desrianti, Dewi Immaniar; Sukendri, Nengah; Green, Thomas; Kamil, Muhammad Farhan
International Transactions on Artificial Intelligence Vol. 4 No. 2 (2026): May
Publisher : Pandawan Sejahtera Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/italic.v4i2.1065

Abstract

The persistent digital divide remains a critical challenge for rural governance, particularly in developing regions where disparities in infrastructure, digital literacy, and institutional capacity hinder equitable access to public services. This study aims to evaluate the impact of mobile-based public services on improving governance outcomes, specifically in terms of accessibility, efficiency, transparency, citizen participation, and public trust within rural contexts. A quantitative research design is employed using Structural Equation Modeling (SEM), based on survey data collected from 250 rural respondents and supported by national digital access indicators to ensure empirical robustness. The results reveal that mobile-based public services significantly enhance governance performance, with strong positive effects on accessibility (β= 0.72), efficiency (β = 0.68), and transparency (β = 0.70). These improvements subsequently foster higher levels of citizen participation (β = 0.75), which plays a critical mediating role in strengthening public trust (β = 0.80). Additionally, the measurement and structural models demonstrate strong reliability, convergent validity, discriminant validity, and overall model fit, confirming the robustness of the proposed framework. This study contributes to the digital governance literature by offering an integrated socio-technical and empirical SEM-based framework that explains how mobile-based services can effectively bridge the digital divide and enhance rural governance outcomes. Furthermore, it provides practical and policy-relevant insights aligned with Sustainable Development Goals (SDG 9, SDG 10, and SDG 16), supporting inclusive and sustainable digital transformation strategies.

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