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Contact Name
Budi Susanto
Contact Email
admin@ympn2.or.id
Phone
+6281337766343
Journal Mail Official
kpsbsl2023@gmail.com
Editorial Address
Yayasan Mitra Persada Nusantara Jl. Purnawira IV/26 Padangsambian Kelod, Denpasar, Bali 80117
Location
Kab. dompu,
Nusa tenggara barat
INDONESIA
Kajian Pendidikan, Seni, Budaya, Sosial dan Lingkungan
ISSN : -     EISSN : 30474124     DOI : https://doi.org/10.58881/kpsbsl
Kajian Pendidikan, Seni, Budaya, Sosial dan Lingkungan (KPSBSL) is an international peer reviewed and open access journal in education studies, art, cultural studies, social studies, economic, religion studies, political studies, language studies, environment studies and humanity studies. Its scope is international in that it welcomes articles from academics, researchers, graduate students and policy makers. All articles could be Indonesian or English. The scope of journal: assessment and testing in learning and education; applied education methodologies and issues; education and teaching issues; culture and power in education; curriculum development and implementation; effective methods for teaching; diversity, multiculturalism and education; gender, language and higher education; language skills, development, and issues; learning and identity; literacy, bilingualism and bilingual education; and teacher training, gender and equality in language education.
Articles 31 Documents
The influence of leadership style and work environment on the performance of front office department employees at The Laguna Hotel, Nusa Dua Handojo, Eleonora Angelika; Marheni, Lily; Siwantara, I Wayan
Kajian Pendidikan, Seni, Budaya, Sosial dan Lingkungan Vol. 2 No. 2 (2025): September 2025
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/kpsbsl.v2i2.132

Abstract

This study aims to analyze the influence of leadership style and work environment on employee performance in the Front Office Department of Hotel The Laguna, Nusa Dua. The research background indicates existing issues related to the new leadership style and a perceived unconducive work environment in the department, which potentially affect performance. This research employed a quantitative approach with leadership style (X1) and work environment (X2) as independent variables, and employee performance (Y) as the dependent variable. The study's population consisted of all 30 employees of the Front Office Department at Hotel The Laguna, Nusa Dua. A census sampling technique (saturated sample) was used, where the entire population served as respondents. Primary data were collected through online questionnaires disseminated via Google Forms. Data analysis was performed using multiple linear regression analysis with the aid of IBM SPSS Statistics version 27 software, preceded by data quality tests (validity and reliability) and classical assumption tests (normality, multicollinearity, heteroscedasticity, linearity). The results indicate that: (1) Leadership style does not significantly affect the performance of Front Office employees, thus Hypothesis 1 is rejected. (2) The work environment positively and significantly affects the performance of Front Office employees thus Hypothesis 2 is accepted. (3) Leadership style and work environment simultaneously (together) positively and significantly affect the performance of Front Office employees thus Hypothesis 3 is accepted.

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