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Proceedings of The International Conference on Multidisciplinary Science
Published by PT. Multidisciplinary Press Indonesia
ISSN : -     EISSN : 30632757     DOI : https://doi.org/
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences
Proceedings of the International Conference on Multidisciplinary Science (INTISARI) ISSN: 3063-2757 is an open journal that contains articles or papers resulting from international seminars held by PT. Multidisciplinary Press Indonesia collaborates with several other institutions. The articles published on this website have gone through the assessment and review stage by experts in the field. The scope of the article depends on the theme of the conference held by the committee.
Arjuna Subject : Umum - Umum
Articles 145 Documents
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Shaping Employee Performance: The Mediating Effect of Work Motivation in Situational Leadership Simbara, Harry; Farida Ferine, Kiki; Isa Indrawan, Muhammad
Proceedings of the International Conference on Multidisciplinary Science (INTISARI) Vol. 1 No. 3 (2025): Proceedings of the International Conference on Multidisciplinary Science (INTIS
Publisher : PT. Multidisciplinary Press Indonesia

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Abstract

This study examines the impact of situational leadership style on employee performance, with work motivation serving as a mediating variable. The research was conducted at [institution name] with a sample of 60 respondents. A quantitative approach was employed, and data were analyzed using SmartPLS 3. The findings reveal that while situational leadership style does not directly influence employee performance, it positively and significantly affects work motivation. Additionally, work motivation is found to significantly enhance employee performance. The study further indicates that work motivation fully mediates the relationship between situational leadership style and employee performance. These results highlight the critical role of leadership style in fostering employee motivation, which in turn drives performance improvements. Based on these findings, organizations are encouraged to implement adaptive leadership approaches that prioritize boosting employee motivation to achieve optimal performance outcomes.
The Role of Career Development in Improving Employee Performance Siddik, M. Galeh; Farida Ferine, Kiki
Proceedings of the International Conference on Multidisciplinary Science (INTISARI) Vol. 1 No. 3 (2025): Proceedings of the International Conference on Multidisciplinary Science (INTIS
Publisher : PT. Multidisciplinary Press Indonesia

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Abstract

This study aims to analyze the effect of workload and work environment on employee performance, both directly and indirectly through career development as an intervening variable. The research was conducted on 69 respondents who are employees of a certain institution/company (institution name can be added if available). The analytical method used in this study is Partial Least Squares (PLS) with the assistance of SmartPLS software. The results show that workload has a positive and significant effect on employee performance but does not have a significant effect on career development. On the other hand, the work environment has a positive and significant effect on both career development and employee performance. Furthermore, career development also has a positive and significant effect on performance. In terms of indirect effects, the study found that career development does not mediate the relationship between workload and performance. However, it significantly mediates the relationship between the work environment and employee performance. These findings emphasize the importance of a supportive work environment and structured career development programs in enhancing employee performance. Organizations are encouraged to provide conducive working conditions and continuous development opportunities to optimize employee outcomes.
Optimizing Employee Performance: The Role of Training, Discipline, and Career Development Sihaloho, Riston; Farida Ferine, Kiki; Rahayu, Sri
Proceedings of the International Conference on Multidisciplinary Science (INTISARI) Vol. 1 No. 3 (2025): Proceedings of the International Conference on Multidisciplinary Science (INTIS
Publisher : PT. Multidisciplinary Press Indonesia

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Abstract

This study aims to analyze the influence of training, work discipline, and career development on employee performance, as well as to examine the moderating effects of interactions among these variables on performance. The research employs a quantitative approach using Partial Least Squares (PLS) analysis. Data was collected through questionnaires distributed to 65 respondents. The results show that training, work discipline, and career development have a positive and significant effect on employee performance. This indicates that better training, higher discipline, and clearer career development lead to improved employee performance. However, the first and second moderating effects were found to be not significant, suggesting that the interactions among variables do not strengthen the relationship with performance. These findings imply that organizations should focus more on enhancing the main variables to improve employee performance.
Improving Customer Service Through the Electricity Loss Application Rohmatan, Iman; Erwansyah, Erwansyah
Proceedings of the International Conference on Multidisciplinary Science (INTISARI) Vol. 1 No. 3 (2025): Proceedings of the International Conference on Multidisciplinary Science (INTIS
Publisher : PT. Multidisciplinary Press Indonesia

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Abstract

Digital transformation is a strategic key for companies in improving the quality of public services, including in the electricity sector. This study aims to analyze the effect of digital technology implementation and innovation management on customer service, with the innovation of the Electricity Loss Application as an intervening variable at PT PLN (Persero) ULP Bukittinggi. The research method used is a quantitative approach with an associative causal design, involving 100 respondents who are active customers using the Electricity Loss Application. Data analysis was carried out using Structural Equation Modeling (SEM) based on Partial Least Squares (SmartPLS 4.0). The results showed that the application of digital technology had no significant direct effect on customer service. However, digital technology has a positive and significant effect on application innovation. Innovation management is proven to have a direct and indirect effect on customer service, through the innovation of the Electricity Loss Application as a mediating variable. This application innovation is proven to significantly mediate the effect between technology implementation and innovation management on improving customer service. These findings confirm that the success of digital transformation in public services is highly dependent on the existence of digital innovations that meet user needs.Therefore, the Electricity Loss Application can be an effective digital technology-based service innovation model in improving the quality of services in the electricity sector.
Maximizing Rewards Through Work Infrastructure Gunawan Nainggolan, Hendra; Farida Ferine, Kiki
Proceedings of the International Conference on Multidisciplinary Science (INTISARI) Vol. 1 No. 3 (2025): Proceedings of the International Conference on Multidisciplinary Science (INTIS
Publisher : PT. Multidisciplinary Press Indonesia

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Abstract

This study aims to analyze the influence of Competence and Work Discipline on Rewards, with Work Infrastructure as a moderating variable at PT PLN (Persero) Rantauprapat Customer Service Implementation Unit. The research employs a quantitative approach using Partial Least Squares Structural Equation Modeling (PLS-SEM) as the method of analysis. A total of 86 employees participated as respondents in this study. The results show that Competence (coefficient = 0.388; T-statistic = 3.266; P-value = 0.001) and Work Discipline (coefficient = 0.276; T-statistic = 2.307; P-value = 0.011) have a positive and significant effect on Rewards. Work Infrastructure also has a positive and significant effect on Rewards (coefficient = 0.362; T-statistic = 3.274; P-value = 0.001). However, the moderation analysis revealed that the interaction between Competence and Work Infrastructure (coefficient = -0.031; T-statistic = 0.235; P-value = 0.407) and the interaction between Work Discipline and Work Infrastructure (coefficient = 0.112; T-statistic = 0.900; P-value = 0.184) do not have significant effects on Rewards. Therefore, employee rewards are more directly influenced by competence, discipline, and the availability of work infrastructure, rather than by the moderating role of infrastructure.

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