Jurnal Ilmu Administrasi Publik
Jurnal Ilmu Administrasi Publik merupakan jurnal akademik yang diterbitkan setiap dua bulan sekali sebagai wadah bagi mahasiswa, akademisi, peneliti, dan praktisi untuk mendiseminasikan hasil penelitian dan kajian ilmiah di bidang administrasi publik. Jurnal ini mengakomodasi berbagai topik yang berkaitan dengan administrasi publik, kebijakan publik, tata kelola pemerintahan, perpajakan, serta isu-isu kontemporer dalam sektor publik. Fokus Jurnal Jurnal ini berfokus pada pengembangan teori, konsep, dan praktik dalam administrasi publik yang relevan dengan dinamika pemerintahan, kebijakan publik, pelayanan publik, serta sistem perpajakan di tingkat lokal, nasional, maupun global. Ruang Lingkup Jurnal Jurnal Ilmu Administrasi Publik mencakup berbagai topik penelitian dan kajian ilmiah, antara lain: 1. Administrasi Publik Reformasi birokrasi dan tata kelola pemerintahan Inovasi dalam administrasi publik E-Government dan transformasi digital dalam sektor publik Manajemen organisasi publik Kepemimpinan dalam sektor publik 2. Kebijakan Publik Formulasi, implementasi, dan evaluasi kebijakan publik Kebijakan sosial, ekonomi, dan lingkungan Analisis kebijakan berbasis bukti Partisipasi publik dalam pembuatan kebijakan Regulasi dan deregulasi dalam kebijakan publik 3. Pelayanan Publik Model dan strategi peningkatan kualitas layanan publik Inovasi dalam pelayanan publik Responsivitas dan akuntabilitas sektor publik Pelayanan publik berbasis teknologi informasi Kepuasan masyarakat terhadap pelayanan publik 4. Keuangan dan Anggaran Publik Pengelolaan keuangan daerah dan negara Akuntabilitas dan transparansi keuangan publik Efektivitas kebijakan fiskal dalam pembangunan Pendanaan dan investasi dalam sektor publik 5. Perpajakan dalam Administrasi Publik Kebijakan perpajakan dan dampaknya terhadap perekonomian Administrasi perpajakan dan efisiensi sistem perpajakan Digitalisasi dan modernisasi sistem perpajakan (e-filing, e-billing, e-invoice) Tax compliance dan strategi peningkatan kepatuhan pajak Pengelolaan penerimaan pajak daerah dan nasional Pajak sebagai instrumen kebijakan fiskal Tax justice dan dampaknya terhadap pembangunan ekonomi 6. Desentralisasi dan Otonomi Daerah Tata kelola pemerintahan daerah Sinergi antara pemerintah pusat dan daerah Pembangunan daerah berbasis partisipasi masyarakat Inovasi kebijakan daerah dalam pelayanan publik 7. Isu Kontemporer dalam Administrasi Publik Good governance dan anti-korupsi Administrasi publik dalam menghadapi krisis dan bencana Digitalisasi sektor publik dan kebijakan smart city Peran sektor swasta dan masyarakat dalam pembangunan publik Jurnal ini menerima artikel hasil penelitian, studi literatur, dan kajian konseptual yang memberikan kontribusi dalam pengembangan ilmu administrasi publik. Setiap naskah yang diterbitkan telah melalui proses peer-review untuk memastikan kualitas akademik dan orisinalitasnya. Dengan terbit setiap dua bulan sekali, jurnal ini diharapkan dapat menjadi referensi akademik yang berkelanjutan bagi mahasiswa dalam memahami dinamika administrasi publik serta berkontribusi dalam pengembangan ilmu dan kebijakan publik, termasuk bidang perpajakan, di Indonesia.
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<![CDATA[Efektivitas Program Sistem Layanan Online Dinas Kependudukan Dan Pencatatan Sipil Kota Depok Bersih Mudah Lancar (Silondo Bermula) Pada Pelayanan Pencetakan E-KTP ]]>
<![CDATA[Dwi Cahyo Nugroho]]>;
<![CDATA[Aryo Santiko]]>
<![CDATA[ Jurnal Ilmu Administrasi Publik Vol 3, No 5: September 2023 ]]>
Publisher : <![CDATA[Institut Ilmu Sosial dan Manajemen STIAMI ]]>
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DOI: 10.31334/jiap.v3i5.3399
<![CDATA[KTP Printing Services. Through Silondo Bermula, the people of Depok City effectively printed e- KTP. This is since services can only be performed via WhatsApp. However, the results of observations showed that some residents complained that the online form provided for uploading requirements could not be accessed and that there were residents who complained that they had to wait more than 7 days to print the e-KTP, while the SOP for printing the e-KTP only took 4 days. The type of research used is a type of qualitative research with a descriptive approach intended to solve research problems by describing, interpreting, and describing inductively (from general to specific) conditions according to reality in the field through processes and meanings based on a subjective perspective. The implementation of the Silondo Bermula program for printing e-KTP went well, the socialization of the Silondo Bermula service was quite good, the achievements of the Silondo Bermula program were good, the monitoring process was very good, and the accuracy of the Silondo Bermula program's target for e-KTP printing services was very effective. Program socialization in terms of outreach to the public about e-KTP printing services in the Silondo Bermula program has not been effectively implemented. The purpose of the e-KTP printing service in the Silondo Bermula program is considered to have been effective in achieving the expected goals. Program monitoring in the Silondo Bermula program is carried out optimally. The results obtained are effective.]]>
<![CDATA[Analisis Efektivitas Pelayanan Pendaftaran Rawat Jalan Melalui Aplikasi Sistem Berobat Jalan Online di Rumah Sakit Umum Daerah dr. Chasbullah AbdulMadjid Kota Bekasi ]]>
<![CDATA[Irfan Choirul Fazri]]>;
<![CDATA[Wahidin Septa Zahran]]>
<![CDATA[ Jurnal Ilmu Administrasi Publik Vol 3, No 5: September 2023 ]]>
Publisher : <![CDATA[Institut Ilmu Sosial dan Manajemen STIAMI ]]>
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DOI: 10.31334/jiap.v3i5.3404
<![CDATA[In handling a large number of queues and the gathering or overflowing of prospective patients at the registration counter, a breakthrough in health services is needed with the speed and response of officers to prepare patient files or data appropriately. A long waiting time resulted in a lack of treatment support facilities and delays in information, so a health service was created by using an application called the Online Outpatient Treatment System (SIBEROJOL) application. This study aimed to provide outpatient health services online. The Regional General Hospital dr. Chasbullah Abdulmadjid, Bekasi City has a web-based application called SIBEROJOL as a digital-based system that is used for services in storing data on prospective outpatient patients. The SIBEROJOL application has health services in online outpatient registration. The research method used in this research was qualitative with descriptive research type. In collecting the data, researchers employed observation, documentation, and interviews. The researchers examined the object of study and hold direct interactions with informants. The results showed the effectiveness of outpatient registration services by applying the Online Outpatient Treatment System at the Regional General Hospital (RSUD) dr. Chasbullah Abdulmadjid, Bekasi City, has not been effective because there were several obstacles. However, several efforts and solutions must be considered.]]>
<![CDATA[Analisis Sosialisasi Edukasi Kegiatan Keselematan Penerbangan Pada Masyarakat Sekitar Bandar Udara Sultan Mahmud Badarudin II Palembang ]]>
<![CDATA[Novita Cahya Wulandari]]>;
<![CDATA[Dwi Agustina]]>
<![CDATA[ Jurnal Ilmu Administrasi Publik Vol 3, No 5: September 2023 ]]>
Publisher : <![CDATA[Institut Ilmu Sosial dan Manajemen STIAMI ]]>
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DOI: 10.31334/jiap.v3i5.3395
<![CDATA[This research is qualitative in nature. This research intends to understand the phenomenon of what is experienced by research subjects such as behavior, perception, motivation, action, holistically by means of descriptions in the form of words and language, in special natural contexts and by utilizing various natural methods. This research will obtain complete, accurate and justifiable data in Indonesia regarding aviation safety regulations related to the Flight Operations Safety Zone (KKOP), namely Law No. 1 of 2009 concerning aviation, Minister of Transportation Regulation Number: KM 57 of 2007 regarding the Flight Operations Safety Area around Palembang SMB II Airport, and ICAO (International Civil Aviation Organization), the 1994 Chicago convention which is a reference in international law. The results of the research are: 1) Educational socialization of aircraft flight activities in the Palembang SMB II Airport Flight Operations Safety Zone is carried out well and activities run smoothly. Each participant was given an understanding regarding the safety of flight operations in the area near the airport. And this socialization resulted in an agreement so that residents in the surrounding area comply with existing regulations. 2) Obstacles to socializing the education of aircraft flight activities in the Flight Operations Safety Area of Palembang SMB II Airport is because many people cannot attend socialization activities because they also have activities so that sometimes what is conveyed by the airport cannot be maximized and what is emphasized through RT/ RW is sometimes not optimal in its delivery so that the community lacks understanding regarding living in the Flight Operations Safety Area of Palembang SMB II Airport. 3) Efforts made to disseminate education on aircraft flight activities in the Flight Operations Safety Area of Palembang SMB II Airport are to provide understanding to residents regarding dangerous activities carried out around the Flight Operations Safety Area of Palembang SMB II Airport, then the Law that applies if violating in the Flight Operations Safety Area of Palembang SMB II Airport so that residents are afraid to commit violations.]]>
<![CDATA[Analisis Efektivitas Pengelolaan SDM dalam Upaya Peningkatan Produktivitas Kerja pada PDAM Tirta Bhagasasi Cabang Tambun Kabupaten Bekasi Tahun 2022 ]]>
<![CDATA[Fikri Firdaus]]>;
<![CDATA[Diana Prihadini]]>;
<![CDATA[Siti Nurbaity]]>
<![CDATA[ Jurnal Ilmu Administrasi Publik Vol 3, No 5: September 2023 ]]>
Publisher : <![CDATA[Institut Ilmu Sosial dan Manajemen STIAMI ]]>
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DOI: 10.31334/jiap.v3i5.3400
<![CDATA[Basically, human resources are resources that are needed by an organization. Because, human resources are resources that play an active role in the course of an organization and the decision-making process. The right man on the right place, will lead an organization to maximum performance results and reduce errors in tasks or work. The purpose of this study was to determine and analyze the effectiveness of HR management at PDAM Tirta Bhagasasi Tambun Branch, Bekasi Regency. The method used is a qualitative approach with a descriptive type of research. The results of this study based on the analysis carried out productivity have been good, where in the adequacy indicator efforts have been made with training, employee efficiency is still not good with performance and facilities that are still not good but reward mechanisms have been implemented to improve performance, in the infikator accuracy is still not good, where the level of employee discipline towards compliance that is still lacking for responsiveness is good, Various trainings and bimtek have been carried out to improve employee responsiveness, the level of similarity is quite good because the training has been adjusted to the needs in the field. The obstacles that occur in PDAM Tirta Bhagasasi Tambun Branch, Bekasi Regency are employee indiscipline and non-compliance with the rules that have been set at PDAM Tirta Bhagasasi Tambun Branch, Bekasi Regency and the placement of employees at the time of recruitment is not based on the educational background or skills possessed by the employee. The efforts made by PDAM Tirta Bhagasasi Tambun Branch, Bekasi Regency are to Provide training in accordance with the employee's job desk in an effort to improve skills in addition to employee disciplinary efforts with the My Bhagasasi application for attendance.]]>
<![CDATA[Analsis Implementasi Kebijakan Pemungutan Pajak Reklame Videotron Dalam Rangka Peningkatan Penerimaan Pajak Reklame Pada Unit Pelayanan Pemungutan Pajak Daerah Wilayah Menteng Jakarta Pusat Tahun 2021 ]]>
<![CDATA[Muhamad Ridwan Rinaldi]]>;
<![CDATA[Rahadi Pratomo Singgih]]>
<![CDATA[ Jurnal Ilmu Administrasi Publik Vol 3, No 5: September 2023 ]]>
Publisher : <![CDATA[Institut Ilmu Sosial dan Manajemen STIAMI ]]>
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DOI: 10.31334/jiap.v3i5.3398
<![CDATA[Advertisement tax has become an interesting topic for study. Advertisements are widely used by various institutions, both business and non-business, to convey specific information. The development of businesses accompanied by rapid technological advancements makes the development of advertisements worth noting, especially from a taxation perspective which may be a promising source of revenue for local governments. One form of advertisement that is currently developing is the videotron type. Videotron is an electronic medium that displays videos using Light Emitting Diode (LED). LED is a type of lighting that uses semiconductors to convert electricity into light. It is usually used outdoors as a sign of a place or to display advertisements. The purpose of this research is to analyze the implementation of the videotron advertisement tax collection policy in order to increase advertisement tax revenue at the Regional Tax Collection Unit of Menteng, Central Jakarta in 2021, using a qualitative method where primary data is obtained through interviews and secondary data. The results of this analysis explain that the implementation of the videotron advertisement tax collection policy in order to increase advertisement tax revenue at the Regional Tax Collection Unit of Menteng, Central Jakarta in 2021 is categorized as good in terms of 4 (four) aspects, namely : 1) Communication, 2) Resources, 3) Disposition, and 4) Bureaucratic Structure, with a slight problem in the Resources aspect where the ratio of tax officers is still very small compared to the number of videotron advertisement tax objects.]]>
<![CDATA[Efektivitas Tata Kelola Administrasi Perpajakan Di Direktorat Penanganan Pelanggaran (Studi Kasus Direktorat Penanganan Pelanggaran Di Kementerian Kelautan Dan Perikanan Jakarta) ]]>
<![CDATA[Multi Nopiatin]]>;
<![CDATA[Winda Wulandari]]>
<![CDATA[ Jurnal Ilmu Administrasi Publik Vol 3, No 5: September 2023 ]]>
Publisher : <![CDATA[Institut Ilmu Sosial dan Manajemen STIAMI ]]>
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DOI: 10.31334/jiap.v3i5.3403
<![CDATA[This study aims to analyze the effectiveness of tax administration governance at the Directorate of Violation Handling. This research method is descriptive qualitative. Data collection techniques using observation, i nterviews and documentation. The informants in this study consisted of 5 (five) people who could provide information about the effectiveness of tax administration governance. The results of this study indicate that the effectiveness of tax administration g overnance at the Directorate of Violation Handling is quite effective where the management is in accordance with applicable tax laws and has used an electronicbased government system. In terms of the period of 1 (one) fiscal year 2022 in achieving the obj ectives of implementing tax administration, it has been said to be effective, but in terms of its objectives it has not been effective, seen from the secondary data owned, there are still records related to errors in inputting tax types, calculating tax am ounts and late tax payments. The importance of soci alization from tax officials at the Directorate General of Taxes related to increasing the ability of employees to understand effective tax administration governance, the need to attend tax classes both on line and offline organized by the Directorate Gener al of Taxes, and the addition of human resources who are experts and competent in taxation.]]>
<![CDATA[Pengaruh Beban Kerja Dan Motivasi Kerja Terhadap Kinerja Petugas Pemadam Kebakaran Dinas Penanggulangan Kebakaran Dan Penyelamatan Sektor Johar Baru ]]>
<![CDATA[Desak Gede Roche Dian Novita]]>;
<![CDATA[Dicky Almiftah]]>
<![CDATA[ Jurnal Ilmu Administrasi Publik Vol 3, No 5: September 2023 ]]>
Publisher : <![CDATA[Institut Ilmu Sosial dan Manajemen STIAMI ]]>
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DOI: 10.31334/jiap.v3i5.3405
<![CDATA[This research aims to analyze and measure the effect of workload and work motivation on the performance of firefighters in the Fire and Rescue Service of the Johar Baru sector. The sample consisted of 44 fire department employees selected through saturated sample technique which took the entire population as a sample. Data were collected through questionnaires and analyzed using multiple regression analysis techniques using the SPSS for Windows ver. 26. The results showed that: (1) workload has a positive and significant influence of 40.5% with a significance value of 0.000, (2) work motivation has a positive and significant influence of 21.6% with a significance value of 0.004, and (3) simultaneously, workload and work motivation have a positive and significant influence on performance of 48.4% with a significance value of 0.000.]]>
<![CDATA[Analisis Efektivitas Penerimaan Pajak Kendaraan Bermotor Di Kabupaten Flores Timur Tahun 2017 - 2021 ]]>
<![CDATA[Zepherinus Wilhelmus Ama Misi Pulang]]>;
<![CDATA[Agus Budi Waluyo]]>
<![CDATA[ Jurnal Ilmu Administrasi Publik Vol 3, No 5: September 2023 ]]>
Publisher : <![CDATA[Institut Ilmu Sosial dan Manajemen STIAMI ]]>
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DOI: 10.31334/jiap.v3i5.3396
<![CDATA[The phenomenon in this study is due to the discovery of a decreasein The Realization of Motorized Vehicle Tax Revenue in the last three years 2019, 2020, and 2021. So that the SAMSAT Office in the East Flores Regency needs to increase The Effectiveness of Motorized Vehicle Tax Revenue, therefore is important to research that information. The purpose of this study was to determine the evectiveness of motorized vehicle Tax Revenue in East Flores Regency as well as the inhibiting factors and efforts made to increase The Effectiveness of Motorized Vehicle Tax Revenue. This research uses descriptive research with a qualitative approach. The research location in this study was SAMSAT, East Flores Regency. The results of this study indicate that it is significantly positive that taxpayers in East Flores Regency have understood the SAMSAT program. There are also inhibiting factors in its implementation, namely The Community’s Economic Factors, The Lack of Public Understanding of The Obligations of Motorized Vehicle Owners, and The Location of Taxpayers who are far from the SAMSAT Ofice. Even though there are inhibiting factors for SAMSAT, East Flores Regency also has efforts to increase Motorized Vehicle Tax Revenue.]]>
<![CDATA[Analisis Perencanaan Pajak Dalam Pemilihan Pemajakan UMKM Antara Peraturan Pemerintah Nomor 23 Tahun 2018 Dibandingkan Pasal 31E Undang-Undang Pajak Penghasilan Terhadap Efisiensi Pembayaran Pajak Penghasilan Badan Pada PT. KOP Mandiri Sejahtera Tahun 2020 ]]>
<![CDATA[Abriyaldi Abriyaldi]]>;
<![CDATA[Chairil Anwar Pohan]]>
<![CDATA[ Jurnal Ilmu Administrasi Publik Vol 3, No 5: September 2023 ]]>
Publisher : <![CDATA[Institut Ilmu Sosial dan Manajemen STIAMI ]]>
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DOI: 10.31334/jiap.v3i5.3401
<![CDATA[Taxation is the main source of state revenue because it accounts for about 78% of state revenue (realization in 2020). One of the government's policies to increase revenue is to provide incentives for MSME businesses through Government Regulation Number 23 of 2018. This regulation applies to MSMEs that have a gross turnover of up to Rp. 4,800,000,000 per year. This study aims to determine the comparison of corporate income tax payments of PT. Kop Mandiri Sejahtera in 2020 using Government Regulation Number 23 of 2018 compared to Article 31E of the Income Tax Law. The analysis is carried out related to tax planning carried out by the company in the context of tax payment efficiency. This study used descriptive qualitative method. The data collection of this research was done by using interview, documentation and observation techniques. The results showed that the policies taken by PT. Kop Mandiri Sejahtera, namely using Government Regulation Number 23 of 2018 in calculating the company's corporate income tax obligations in 2020 resulting in higher income tax payments compared to the use of Article 31E of the PPh Law.]]>
<![CDATA[Peran Dewan Perwakilan Rakyat Daerah Dalam Pengawasan Pemerintah Daerah Kabupaten Manokwari Berdasarkan Undang – Undang Nomor 23 Tahun 2014 Tentang Pemerintahan Daerah ]]>
<![CDATA[Irfan Christianto]]>;
<![CDATA[Filep Wamafma]]>;
<![CDATA[Atang Suryana]]>
<![CDATA[ Jurnal Ilmu Administrasi Publik Vol 3, No 5: September 2023 ]]>
Publisher : <![CDATA[Institut Ilmu Sosial dan Manajemen STIAMI ]]>
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DOI: 10.31334/jiap.v3i5.3406
<![CDATA[This research discusses the role of the Regional People's Representative Council (DPRD) in supervising Regional Government which has legislative, budget and supervisory functions. The tasks of the Regional People's Representative Council are normatively a reflection of democratic life in regional government. Law Number 23 of 2014 concerning Regional Government gives the Regional People's Representative Council (DPRD) a central role in supervising regional government. Through various provisions, this law mandates the DPRD to carry out various supervisory functions over regional government. The DPRD has a role in supervising general policy, budget implementation, government performance, drafting regional regulations, as well as being involved in the policy formation process. Apart from that, the DPRD also has special rights such as interpellation and inquiry rights to ensure transparency, accountability and public participation in supervision of regional government. This abstract summarizes the essence of the DPRD's role in supervising regional government in accordance with the Regional Government Law, which aims to maintain integrity, efficiency and community interests in the implementation of regional government.]]>
