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Prihadini, Diana
Institut Ilmu Sosial Dan Manajemen STIAMI
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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PENGAWAS AN PEMBERIAN INSENTIF PAJAK PENGHASILAN FINAL BAGI PELAKU UMKM SAAT PANDEMI COVID-19 DI KANTOR PELAYANAN PAJAK PRATAMA BEKASI BARAT Diana Prihadini; Krishantoro Krishantoro; Raka Aulia Diantoro; DWIKORA HARJO; Dani Milleano
Jurnal Pajak Vokasi (JUPASI) Vol 3, No 2: Maret 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (262.521 KB) | DOI: 10.31334/jupasi.v3i2.2066

Abstract

The COVID-19 pandemic that peaked in July 2020 has severely hit business actors in Indonesia, including Micro, Small and Medium Enterprises (MSMEs), which are business actors who dominate the economic cycle in this country as well as tax contributors. Many MSMEs have experienced a decline in sales, not even a few have gone bankrupt. The Directorate General of Taxes (DJP) is also thinking about the survival of MSMEs by issuing tax incentives for MSMEs. The implementation is not in line with the DJP's expectations because one of them is the lack of supervision from tax officers at the Tax Service Office, which are very inadequate in number. This phenomenon is raised in this study. The purpose of this study was to determine how optimal the supervision carried out by the DJP in the success of this program. The method used is descriptive qualitative. Data collection techniques by conducting observations, interviews with selected informants and documentation. The results showed that the supervision of this program did not run as expected. Many MSMEs do not take advantage of this incentive program, while those who follow it are not accompanied by compliance to report the realization of the program in accordance with existing regulations due to the complexity of the available applications and their lack of tax knowledge.
Analisis Strategi Marketing Public Relations Dalam Meningkatkan Loyalitas Customer Sofyan Hotel (Studi Deskriptif Pada Sofyan Hotel Cut Meutia Menteng Jakarta Pusat) Audia Saraswati; Diana Prihadini
LUGAS Jurnal Komunikasi Vol 4, No 2: DESEMBER 2020
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/lugas.v4i2.1219

Abstract

The intense competition in the Indonesian tourism industry and the number of business hotels in Jakarta that offer more modern services and facilities make customers disloyal. In this situation, companies need to make a special strategy to maintain and increase customer loyalty. Based on these problems, this research focuses on the Marketing Public Relations strategy in increasing customer loyalty. This research is qualitative research with a descriptive analysis method, data collection techniques in observation, interviews, documentation, and literature study. This research is the Public Relations of Sofyan Hotel Cut Meutia in carrying out the marketing public relations strategy activities using six of the seven marketing public relations instruments and using the pull, push, and pass strategy according to Kottler and Keller. These include publications in print and online media, identity media, events, news, sponsorship, and corporate social responsibility. The suggestions given in this study to Sofyan Hotel Cut Meutia are maximizing Marketing Public Relations activities by making innovations, improving hotel services and facilities to customers.
Evaluation Of Government Policy On School From Home And Its Impact On Parents Stress Level In Bekasi City Widiyono; Diana Prihadini; Siti Nurbaity; Heksawan Rahmadi; Roby Irvawan
Ilomata International Journal of Social Science Vol 1 No 4 (2020): October 2020
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (200.254 KB) | DOI: 10.52728/ijss.v1i4.172

Abstract

In accordance with government policies on some provinces, starting Monday (3/16/2020) up to this very moment, the policy of learning/school from home is still being implemented, starting from kindergarten, elementary, junior high, and high school levels even to universities. This step was taken by the government to anticipate the spread of a new type of coronavirus or Covid-19 within the educational institutions. The direct impact of changes in the learning system, so-called ‘internet-based learning’, has forced various parties to follow and being adaptive to this government policy. On the one hand, this gives students and parents in general, the opportunity to approach new learning systems, but on the other hand, there are still many lacks of devices and readiness of parents to catch up with the system changes that are suddenly applied without the stage of socialization and preparation. For educators, especially elementary school teachers to secondary schools and leaders of educational institutions, the policies provide many opportunities as well as a threat, because there are needs for certain preparation for teachers to engage the education process with a completely different pattern from conventional learning. Parents of the students, also facing challenges outside their daily routine and various tasks and responsibilities in the office, which almost sudden now have to prepare, even assisting their children in learning through the internet. This certainly has a psychological impact on parents' stress. Seeing the above facts, it is deemed necessary to design an education system with a learning pattern at home, which is an internet-based education system that is able to create an atmosphere and learning process that is fun, stimulating, and challenge students to develop themselves optimally in accordance with their talents and abilities, and parents as a companion of their children in the process of learning from home may avoid psychological stress.
Strategi Humas Pt. Hutama Karya (Persero)Dalam Meningkatkan Pemahaman Masyarakat Dalam Penggunaan E-Toll Card di Ruas Tol Akses Tanjung Priok (ATP) Diana Prihadini; Rofian Dedi Susanto; Restu Ikhtiar
LUGAS Jurnal Komunikasi Vol 6, No 1: Juni 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/lugas.v6i1.2365

Abstract

The purpose of this study was to analyze the PR strategy of PT. Hutama Karya (Persero) in increasing public understanding in the use of e-Toll Cards on the Tanjung Priok Access (ATP) toll road, the obstacles that arise and the efforts made to overcome these obstacles. The method used in this research was descriptive qualitative method with data collection through observation, in-depth interviews, and literature study. This study also used Ruslan's theory of communication strategy, which includes 5 (five) components, namely: operational strategy, persuasive and educative approach, social responsibility approach of public relations, cooperative approach, and coordinating and integrative approach. It is very important to make a public relations strategy so that the expected goals and objectives can be achieved. The results of this study indicate that the PR strategy of PT. Hutama Karya (Persero) in increasing public understanding in the use of e-Toll Cards on the Tanjung Priok Access (ATP) toll road is to conduct a persuasive and educative campaign to toll road users. This effort has proven successful, as seen from theincreasing use of E-toll Cards on the Tanjung Priok Access toll road.
The Direction of Tax Policy in 2021 in the Context Increase Tax Revenue in the 19th COVID Recovery Agus Subagiyo; Diana Prihadini; Mainita Hidayati; Dwikora Hardjo; Pebriana Arimbhi
Ilomata International Journal of Tax and Accounting Vol 1 No 4 (2020): October 2020
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (162.756 KB) | DOI: 10.52728/ijtc.v1i4.151

Abstract

The COVID-19 pandemic has changed economic and social developments and arrangements throughout the world. This pandemic requires the Government together with elements of the community to make efforts to prevent the spread of the virus and economic recovery. In the context of maintaining sustainable development in the midst of dynamic fundamental challenges, the National Budget as an instrument of fiscal policy is designed to be more productive, effective, and efficient in order to accelerate economic growth for welfare and improve the government's balance sheet. Global economic activity has been disrupted due to lockdown policies in a number of Indonesia's major trading partners, which has reduced supply of important components for industries from abroad. The increasing exchange rate of the US dollar makes the price of imported materials more expensive. On the consumption side, many companies experience cash flow difficulties, thereby reducing their ability to pay taxes resulting in significant tax revenues such as Corporate Income Tax. Significant reduction in international trade activities also resulted in lower tax revenues from imports and import duties. Tax revenues also experienced pressure from falling world oil prices, minerals, and CPO which are important components in calculating oil and gas PPh and export duties. Tax revenue performance is expected to weaken in 2020 with a tax ratio potentially below 9 percent. The government has made the first policy of relaxing the taxation by reducing the burden of business activities and helping to improve the condition of the company's cash flow, especially during and after the COVID-19 epidemic. The company can use a reduction in corporate income tax rates, exemption from import PPh and certain sector import duties, as well as various other tax facilities to cover increases in input material prices and decreased sales so that it continues to operate normally. Both Governments have made efforts to expand the taxation base and improve tax administration. Third The addition of new tax objects, one of which the Government levies taxes on Trade through Electronic Systems (PMSE) and other object sources of excise products such as plastics, sweetened drinks, and fuel oil (BBM). Fourth, from the aspect of tax subject by extending the taxpayers (WP), which are sector-based and regional, increase WP voluntary compliance through effective education and service improvement, including the High Net Worth Individual (HNWI) group. The Fifth Government seeks to improve tax governance and administration starting from business processes, information technology, databases (core tax), organizations, and HR. From government policies in the effort to accelerate economic recovery, there are still various obstacles, especially in terms of regulations or policies prepared as well as technology as a means of infrastructure in supporting these regulations. The regulation or policy must touch on all aspects, namely aspects of tax law, aspects of tax justice, and aspects of the Double Tax Avoidance Agreement (P3B) for cross-border transactions.
Strategi Pemasaran Kerajinan Tangan Berbahan Baku Daur Ulang di Ciampea Kabupaten Bogor Wahidin Septa Zahran; Ernawati Has; Diana Prihadini; Heksawan Rahmadi
JURNAL ADMINISTRASI KANTOR Vol 6 No 2 (2018): Jurnal Administrasi Kantor (Desember 2018)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Bina Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (195.052 KB)

Abstract

Abstrak: Tujuan penelitian ini adalah untuk mengetahui faktor-faktor apa yang menjadi kekuatan, kelemahan, peluang dan ancaman kerajinan tangan UMKM Tikar Amanah dan untuk mengetahui strategi apa yang harus dilakukan untuk pemasarannya berdasarkan faktor-faktor kekuatan, kelemahan, peluang dan ancaman tersebut. Penelitian dilakukan dengan pendekatan kualitatif deskriptif. Teknik analisis data yang digunakan adalah Analisis SWOT dan analisis data Model Miles Huberman Alternatif strategi yang dapat diterapkan dalam memasarkan kerajinan pembuatan tikar pada UMKM Tikar Amanah plastik amanah yaitu Strategi S-O (Strength-Opportunity) dengan meningkatkan kualitas SDM pengrajin dalam rangka meningkatkan daya saing produk serta memperkuat jejaring permodalan, promosi, dan pelanggan serta menjaga hubungan baik dengan pemasok untuk menjamin kontinyuitas bahan baku. Strategi W-O (Weakness-Opportunity) dengan optimalisasi penggunaan berbagai media dalam meningkatkan promosi dan pemanfaatan fasilitas pemerintah untuk meningkatkan inovasi, permodalan, manajemen produksi, dan pemasaran. Strategi S-T (Strength-Threat) melal ui peningkatkan efisiensi produk dan margin dengan menggunakan saluran distribusi yang pendek serta menjaga kepercayaan konsumen dengan kualitas dan kontinyuitas produk melalui manajemen produksi yang lebih baik. Sedangakan Strategi W-T (Weakness-Threat) adalah dengan meningkatkan inovasi dan promosi produk dengan melihat perkembangan pasar serta meningkatkan alokasi waktu pengrajin serta melakukan pencatatan data produksi dan penguatan dana mandiri. Kata Kunci: Analisis Swot, Kerajinan tangan UMKM, Model Miles Huberman. Abstract: The purpose of this study is to know what factors into the strengths, weaknesses, opportunities and threats of handicraft of Tikar Amanah SMEs and to know what strategy should be done for marketing SMEs Amanah Mat based on the factors of strength, weakness, opportunities and threats. The research was conducted with qualitative descriptive approach. Data analysis technique used is SWOT Analysis and data analysis Model Miles Huberman Alternative strategies that can be applied in marketing the handicraft-making mats on SMEs Amanah mandah Amanah that is Strength-Opportunity Strategy by improving the quality of human resources of craftsmen in order to improve the competitiveness of products and strengthen the network of capital, promotion, and customers and maintain good relationships with suppliers to ensure the continuity of raw materials. W-O (Weakness-Opportunity) Strategy by optimizing the use of various media in enhancing the promotion and utilization of government facilities to improve innovation, capitalization, production management, and marketing. The Strength-Threat Strategy improves product efficiency and margin by using short distribution channels and maintaining consumer confidence with product quality and continuity through improved production management. While the W-T Strategy (Weakness-Threat) is to increase innovation and product promotion by looking at market developments and increasing the time allocation of craftsmen as well as recording production data and strengthening self-fund. Keyword: Swot Analysis, Handicraft of SMEs, Miles Huberman Model.
Analysis of Service Quality for BPJS Health Participants: A Case Study of a Private Hospital in Bandung Dwikora Harjo; Diana Prihadini; Jeruth Ngonzi Tinka; Mara Elaiza Augustine Flores; Alian Natision
Ilomata International Journal of Social Science Vol 3 No 3 (2022): July 2022
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (305.883 KB) | DOI: 10.52728/ijss.v3i3.525

Abstract

Hospitals as one of the health care facilities in general have a very important role in efforts to improve the health status of the Indonesian people. Increasing public awareness about health results in greater demands for improving health services. This study aims at answering the question of how the service is perceived by BPJS health participants at a private hospital in Bandung and what aspects were complained by the BPJS participants. This is a qualitative research with a case study approach. Data was collected by means of semi-structured interviews with 20 BPJS health users. The results of this study indicate that of the 14 elements of service principles, the principle of justice in obtaining services is the element that receives the most complaints. Complaints are addressed not only to service officers but also to medical personnel. Therefore, it is important for hospitals to improve the quality of service by paying attention to the elements of justice for each patient.
An Analysis of the Quality of Public Services based on the Application of Local Tax Reporting Information System (Study on Local Tax and Retribution UPTD of Rawalumbu in the Year of 2019) Renisya Ayu; Krishantoro Krishantoro; Diana Prihadini; Fika Andrianasari
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6336

Abstract

The objectives of this study were to find out the quality of public services based on SIPDAH application on Local Tax and Retribution UPTD of Rawalumbu, obstacles occurred in the   public services based on SIPDAH application on Local Tax and Retribution UPTD of Rawalumbu, and solutions taken in overcoming various obstacles of public services based on SIPDAH application on Local Tax and Retribution UPTD of Rawalumbu in the year of 2019. This research employed a qualitative method. The techniques used for the data collection were literature studies, interviews, and documentation. The data were analyzed by using data reduction, data triangulation, and conclusion withdrawals. The results of the discussion are as follows. First, the quality of public services based on SIPDAH application on UPTD Local Tax and Retribution of Rawalumbu has been good. Second, some obstacles occurred in the quality of public services based on SIPDAH application on UPTD Local Tax and Retribution of Rawalumbu were some local taxpayers did not understand the procedures of SIPDAH online application system, sometimes the connectivity of the SIPDAH application was interrupted (offline), and the SIPDAH application applies lock by the      system or automatically blocked if the local taxpayers were late in the data entry. Finally, the solutions were by updating the features of SIPDAH application to make it easier, the socialization of the local regulation about online local tax reporting, and the cooperative tax authorities should help taxpayers if there were problems.
Efektivitas Inovasi Pendaftaran Haji Melalui Aplikasi Haji Pintar Di Kantor Kementrian Agama Kota Bekasi Krishantoro Krishantoro; Diana Prihadini; Aramia Fachria; Alfiyani Dewi Rakadita
Transparansi : Jurnal Ilmiah Ilmu Administrasi Vol 4, No 2: Desember 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/transparansi.v4i2.2888

Abstract

This study aims to analyze of Hajj registration trough the Smart Hajj Application at the office of the Ministry of Religion of Bekasi City. This research methos used descriptive qualitative. This is a research method that produces data based on the idea that realy is not an objective formation, but is constructed through a process of interaction in community and cultural groups. The smart hajj application at the Bekasi City Ministry of Religion has been really effective. The obstacle of the smart hajj application is that there are frequent disturbances in the smart hajj application system, making it difficult for prospective pilgrims to access it. Efforts are being made to upgrade the smart hajj application system and add new features.
The Effects of Public Perception and Application of Good Governance Principles on Organizational Performances (A Case Study on the One-Stop-Integrated-Services of the Investment Agency of Dki Jakarta Province) Prihadini, Diana; Ayu, Renisya; Andayani, Wuwuh; Krishantoro, Krishantoro; Rofikah, Rofikah
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 4, No 4 (2021): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i4.3046

Abstract

This study was aimed at analyzing the effects of public perception and application of good governance principles, both partially and simultaneously, on an organizational performance. The research was conducted by using a questionnaire survey method. The samples in this study were 53 people and the sampling technique was simple random sampling. The data analyses were the correlation and regression analysis, t-test, F-test, and determination coefficient test. The results of the study proved that the public perception and application of good governance principles; both partially and simultaneously; had a positive and significant impact on organizational performance. The public perception had an effect of 60.5%, while the application of good governance principles had an effect of 55.1%. Meanwhile, those two independent variables had an effect of 88.6% on the dependent variable.
Co-Authors Agus Subagiyo Alfiyani Dewi Rakadita Alian Natision Amalia, Annindya Atmi Amalia, Laila Anita Maulina Aramia Fachria Arif Mansyur Astria Adetasya Putri Suendra Audia Saraswati Ayu, Renisya Bahaweres, Ahmad Kandias Bahri, Salsabila Amirah Dani Milleano Diaswara, Nabiyil Anzal Dwikora Hardjo Dwikora Harjo Ernawati Has Felya Agata Beddu Fika Andrianasari Fikri Firdaus Frara, Elizabeth Monica Geo Widantoro Putro Hartono Hartono Has, Ernawati Heksawan Rahmadi Heksawan Rahmadi Iwan Sukoco Jeruth Ngonzi Tinka Kintan Riyani Akhla Krishantoro Krishantoro Krishantoro Krishantoro Krishantoro Krishantoro Krishantoro Krishantoro Krishantoro, Krishantoro Lina Marlin Mainita Hidayati Mansyur, Arif Mara Elaiza Augustine Flores Medline Chatelya Nadariansyah, Raihan Nanda, Ilyas Fitra Nasution, Ucok Binanga Nur Fitri Pebriana Arimbhi PLG, Joean Himawan Fadlani Sam Aldia Pramesti Dewi, Rd. Dancu Lokita Putra, Roland Anggara Rahmadi, Heksawan Rahmat Heryanto, Rahmat Rahmawati, Nur Fitri Raka Aulia Diantoro Renisya Ayu Restu Ikhtiar Retnosari, Desi Rianto Rianto Ridfa Chairani Roby Irvawan Rofian Dedi Susanto Rofikah Rofikah Selatika Saputri Siti Nurbaity Siti Nurbaity Star, Yurisman Sudinta, Heru Suryani, Octavia Syafii . Wahidin Septa Zahran Widiasih, Suprapti Widiyono Widyatasari, Lusia Wina Wulantresna, Pratami Wuwuh Andayani, Wuwuh