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JISSS : Journal of Islamic Studies and Social Science
Published by Madani Connection
ISSN : -     EISSN : 3089221X     DOI : https://doi.org/10.64019/jisss.v1i1.4
Core Subject : Religion, Economy, Humanities, Social,
Religion Humanities Economics, Econometrics & Finance Social Sciences
Journal of Islamic Studies and Social Science (JISSS) is affiliated with MADANI Connection. The journal is published regularly twice a year (June and December). The main objective of JISSS is to publish original research and reviews relevant to the multidisciplinary study of Islamic Studies and Social Sciences. The journal focuses on social issues of religion, communication and broadcasting, anthropology and civilization, sociology, sociology of education, economics, sociology of marketing, corporate social responsibility (CSR), social welfare, law, social justice, gender justice, psychology, philosophy, and so on. Therefore, this journal kindly calls for the scholars, researchers, and practitioners to submit the best article of research publication to online submission by clicking here. This journal is open-access which means everyone can access it both individuals and institutions for free. Users will be allowed to read, download, copy, distribute, produce, create links from the articles, or use for academic writing under the conditions of publication ethics.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 31 Documents
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The Effect of Product Quality and Service Quality on Customer Loyalty at PT Asuransi Candi Utama Mediated by Customer Satisfaction Puji Lestari; Imam Wibowo; Saoloan Samosir, Partogi
Journal of Islamic Studies & Social Science Vol. 2 No. 1 (2025): Journal of Islamic Studies & Social Science (JISSS)
Publisher : Madani Connection

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64019/jisss.v2i1.68

Abstract

This study aims to: 1) examine the effect of product quality on customer satisfaction, 2) examine the effect of service quality on customer satisfaction, 3) examine the effect of product quality on customer loyalty, 4) examine the effect of service quality on customer loyalty, 5) examine the effect of customer satisfaction on customer loyalty, 6) examine the effect of product quality on customer loyalty through customer satisfaction, and 7) examine the effect of service quality on customer loyalty through customer satisfaction. The research was conducted at PT Asuransi Candi Utama with a sample of 92 respondents selected using incidental sampling technique. Data analysis methods include descriptive analysis and path analysis. The results show that: 1) product quality has an effect on customer satisfaction, 2) service quality has an effect on customer satisfaction, 3) product quality has an effect on customer loyalty, 4) service quality has an effect on customer loyalty, 5) customer satisfaction has an effect on customer loyalty, 6) product quality has no effect on customer loyalty through customer satisfaction, and 7) service quality has no effect on customer loyalty through customer satisfaction. Customer satisfaction does not mediate the relationship between product quality and service quality on customer loyalty. These findings imply that in the context of the insurance industry, strengthening product and service quality remains a key factor in building customer loyalty, even though satisfaction has not been proven to be a significant mediator.
The Influence of Individual Characteristics and Workload on Employee Performance through the Work Environment at the Ministry of Communication and Information Technology Sara Rastina; Imam Wibowo; Tatag Herbayu Latukismo
Journal of Islamic Studies & Social Science Vol. 2 No. 2 (2025): Journal of Islamic Studies & Social Science (JISSS)
Publisher : Madani Connection

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64019/jisss.v2i2.73

Abstract

This study aims to analyze the effect of individual characteristics and workload on employee performance with the work environment as a mediating variable at the Ministry of Communication and Information Technology. The study uses a quantitative approach with a survey method of employees of the Directorate General of Information and Communication Technology. Data analysis techniques use path analysis. The results show that individual characteristics and workload have a significant effect on the work environment. Individual characteristics and the work environment have a positive effect on employee performance. The work environment is proven to mediate the influence of individual characteristics and workload on employee performance. These findings emphasize the importance of individual suitability, job demands, and the organizational environment in improving the performance of public sector employees.
Analysis of the Effect of Return on Equity and Earning Per Share on the Share Price of PT Kalbe Farma, Tbk with the Rupiah Exchange Rate as a Moderating Variable Siagian, Bangun Batahan; Samosir, Partogi Saoloan
Journal of Islamic Studies & Social Science Vol. 2 No. 2 (2025): Journal of Islamic Studies & Social Science (JISSS)
Publisher : Madani Connection

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64019/jisss.v2i2.74

Abstract

This study aims to analyze the effect of fundamental company factors, namely Return on Equity (ROE) and Earning Per Share (EPS), on Stock Prices with the Rupiah Exchange Rate as a moderating variable. The research focuses on the pharmaceutical and banking industries, specifically PT Bank Mandiri (Persero), Tbk and PT Kalbe Farma, Tbk, during a 42-month period from January 2016 to June 2019. The method used is quantitative research with associative analysis to test the causal relationship between variables. Data analysis techniques included classical assumption testing, multiple linear regression, and Moderated Regression Analysis (MRA) to determine whether the Rupiah Exchange Rate strengthens or weakens the relationship between independent variables and stock prices. This study is expected to provide investors with an overview of financial performance and the influence of macroeconomic variables before investing in the capital market.
Analisis Dampak Pembangunan Berkelanjutan Terhadap Lingkungan di Kawasan Industri Cikarang, Kabupaten Bekasi Nur Utomo
Journal of Islamic Studies & Social Science Vol. 2 No. 2 (2025): Journal of Islamic Studies & Social Science (JISSS)
Publisher : Madani Connection

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64019/jisss.v2i2.75

Abstract

Cikarang, a major industrial hub in Bekasi Regency, Indonesia, faces significant challenges in achieving sustainable development despite its economic growth. This study evaluates the environmental, social, and economic impacts of industrial development in Cikarang, aiming to provide recommendations for sustainable practices. The region contributes significantly to West Java's GDP, with the automotive and electronics sectors as key drivers. However, industrial activities have led to environmental degradation, including air and water pollution, often exceeding WHO standards. The study highlights the importance of responsible natural resource management and the need for companies to comply with environmental regulations. Socially, industrial development has created employment opportunities but also caused issues like migration and strain on local infrastructure. A qualitative descriptive approach is used, referencing relevant sources to analyze these impacts.Key challenges include a lack of awareness and commitment to environmental practices among industries, as well as the need for improved stakeholder collaboration. The implementation of appropriate technology, such as real-time environmental monitoring systems, is crucial. However, this is hampered by insufficient human resource skills and inadequate technological infrastructure. Addressing these challenges requires strategies such as enhancing human resource capacity, strengthening digital infrastructure, implementing data-driven governance, fostering stakeholder collaboration, and raising environmental awareness. These measures are essential to ensure that Cikarang's industrial development is both economically beneficial and environmentally sustainable.
An Analysis of Training Programs and Their Impact on Teacher Productivity Hery Wihasnanto
Journal of Islamic Studies & Social Science Vol. 2 No. 2 (2025): Journal of Islamic Studies & Social Science (JISSS)
Publisher : Madani Connection

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64019/jisss.v2i2.80

Abstract

This study aims to analyze the impact of teacher training programs on improving teacher productivity. The research employed a qualitative descriptive approach conducted at a private educational institution in Bekasi. Data were collected through in-depth interviews, classroom observations, and document analysis involving eight teachers, the principal, and the vice principal for curriculum affairs.The findings indicate that training programs positively contribute to teacher productivity, particularly in improving pedagogical skills, lesson planning, the implementation of active learning methods, and the use of digital media in classroom instruction. Most teachers demonstrated improved ability in designing lesson plans and applying student-centered learning approaches. Additionally, training increased teachers’ confidence and work motivation.However, the effectiveness of the training programs has not been fully optimized due to limited reflective practices, insufficient follow-up supervision, and the absence of systematic professional discussion forums among teachers. The study concludes that teacher training programs will have a more sustainable impact when integrated with reflective practices, continuous supervision, and institutional support systems.
PENGARUH STRUKTUR MODAL DAN EFISIENSI OPERASIONAL TERHADAP PERTUMBUHAN LABA DENGAN PERTUMBUHAN PENJUALAN SEBAGAI VARIABEL MEDIASI Sultia Linika Sari
Journal of Islamic Studies & Social Science Vol. 2 No. 2 (2025): Journal of Islamic Studies & Social Science (JISSS)
Publisher : Madani Connection

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64019/jisss.v2i2.64

Abstract

This study aims to analyze the influence of capital structure and operational efficiency on profit growth, with sales growth as a mediating variable, in healthcare companies listed on the Indonesia Stock Exchange and included in the LQ45 index during the period of 2018-2023. The research method used is multiple linear regression to analyze the direct influence of independent variables on the dependent variable, and the Sobel test to analyze the mediation effect of sales growth. The data used is secondary data obtained from the financial statements of companies included in the research sample. The results of the study show that, partially, capital structure and operational efficiency do not have a significant effect on profit growth, while sales growth has a positive and significant effect on profit growth. Sales growth mediates the influence of operational efficiency on profit growth but does not mediate the influence of capital structure on profit growth.
Determining the Work Productivity of Culinary MSME Employees in Pondok Gede District, Bekasi City: The Role of Training and Work Experience Hery Wihasnanto
Journal of Islamic Studies & Social Science Vol. 3 No. 1 (2026): Journal of Islamic Studies & Social Science (JISSS)
Publisher : Madani Connection

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64019/jisss.v3i1.87

Abstract

Employee productivity is an important factor in supporting the operational success and business sustainability of culinary micro, small, and medium enterprises (MSMEs). Increasing employee productivity can be influenced by several factors, including training and work experience. This study aims to analyze the simultaneous and partial effects of training and work experience on employee work productivity at culinary MSMEs in Pondok Gede District, Bekasi City. The research used a quantitative descriptive method involving 74 employee respondents from culinary MSMEs in Pondok Gede District. Data collection techniques were conducted through questionnaires, observations, and interviews. The data analysis method used multiple linear regression analysis and simple linear regression analysis. The results of the study indicate that training and work experience simultaneously have a positive and significant effect on employee work productivity. Partially, training has a positive and significant effect on employee work productivity, and work experience also has a positive and significant effect on employee work productivity at culinary MSMEs in Pondok Gede District, Bekasi City.
Legal Uncertainty in Retirement-Based Termination of Employment in Indonesia: A Normative-Empirical Analysis of Workers’ Pension Rights and the Tripartite Legal System David Torang Maruli Manalu; Cita Citrawinda; Parbuntian Sinaga; Anwar Budiman
Journal of Islamic Studies & Social Science Vol. 3 No. 1 (2026): Journal of Islamic Studies & Social Science (JISSS)
Publisher : Madani Connection

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64019/jisss.v3i1.88

Abstract

This study examines specific legal uncertainties concerning workers’ rights in termination of employment due to retirement in Indonesia, particularly the absence of explicit regulation on workers’ right to initiate retirement, ambiguity in compensation calculation and payment mechanisms, and the weakened protection following regulatory changes under Government Regulation No. 35 of 2021. Existing studies have largely discussed pension protection from economic or policy perspectives, while limited attention has been given to the interaction between normative ambiguity, judicial interpretation, and empirical industrial relations practices. This study addresses that gap by combining normative juridical and empirical juridical approaches. The legal materials analyzed include the 1945 Constitution of the Republic of Indonesia, Law No. 13 of 2003 on Manpower, Law No. 6 of 2023, Government Regulation No. 35 of 2021, regulations on pension security and industrial relations dispute settlement, as well as selected decisions of the Industrial Relations Court and the Supreme Court concerning retirement-based termination disputes. Empirical data were obtained through interviews with workers, employers, government officials, employer associations, and labor union representatives. The findings show that legal uncertainty arises from the employer-centered formulation of retirement-based termination, the lack of clear recognition of worker-initiated retirement, inconsistent interpretation of pension fund contributions in compensation calculations, weak execution of court decisions, and the limited effectiveness of bipartite, mediation, and tripartite mechanisms. These conditions place workers in a weaker bargaining position and often compel them to pursue lengthy litigation to obtain retirement entitlements. The study’s original contribution lies in proposing a tripartite regulatory reform model that explicitly recognizes workers’ right to apply for retirement, standardizes retirement compensation and payment procedures, strengthens state supervision and enforcement, and institutionalizes coordinated tripartite oversight through a specialized labor pension mechanism. Such reform is necessary to transform retirement-related termination from a dispute-prone employer prerogative into a legally certain, enforceable, and equitable workers’ rights framework.
Representasi Keagamaan dalam Iklan Digital Berbasis AI: Problematika Hukum dan Etika Pada Video “Umrah di Candi Borobudur” Islana Jati Waluya; Andi Faisal Bakti; Tantan Hermansyah
Journal of Islamic Studies & Social Science Vol. 3 No. 1 (2026): Journal of Islamic Studies & Social Science (JISSS)
Publisher : Madani Connection

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64019/jisss.v3i1.90

Abstract

Perkembangan Generative Artificial Intelligence (AI) menghadirkan tantangan baru dalam komunikasi pemasaran digital, khususnya penggunaan simbol keagamaan yang berpotensi menimbulkan komodifikasi agama dan persoalan etika. Penelitian ini menganalisis iklan berbasis AI “Umrah di Candi Borobudur” untuk mengidentifikasi bentuk penyalahgunaan simbol keagamaan, potensi pelanggaran hukum komunikasi digital, serta implikasinya terhadap tata kelola komunikasi yang etis. Menggunakan pendekatan kualitatif dengan desain studi kasus, data diperoleh melalui dokumentasi, observasi digital, wawancara, dan studi literatur, kemudian dianalisis secara interaktif. Hasil penelitian menunjukkan bahwa visual AI membangun hiperrealitas dengan mengubah simbol ibadah menjadi instrumen promosi komersial, sehingga memunculkan persoalan komodifikasi agama, potensi misinformasi, dan lemahnya pengawasan konten AI. Penelitian ini menegaskan pentingnya komunikasi pemasaran berbasis AI yang transparan, akuntabel, dan sensitif terhadap nilai agama serta mengusulkan Ethical AI Religious Advertising Governance Model sebagai kerangka tata kelola periklanan keagamaan berbasis AI.
The Performance of Civil Servants in the Planning and Finance Bureau of the Ministry of Youth and Sports of the Republic of Indonesia Is Influenced by Performance Allowances, Knowledge Management, and Talent Management Through Work Motivation Rifki Mochtar; Eddy Sanusi P Silitonga; Fajar Cahyo Utomo
Journal of Islamic Studies & Social Science Vol. 3 No. 1 (2026): Journal of Islamic Studies & Social Science (JISSS)
Publisher : Madani Connection

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64019/jisss.v3i1.91

Abstract

This study aims to build strategies and policies for superior performance of civil servant human resource management and to initiate innovation in the provision of work motivation and performance allowances, as well as the implementation of knowledge management and talent management in the public sector. Employee performance is an important component of bureaucratic reform because the achievement of organizational performance is closely related to the performance of individual employees. The study was conducted on civil servants in functional positions at the Planning and Finance Bureau of the Ministry of Youth and Sports of the Republic of Indonesia. This research employed an explanatory quantitative approach with a causal design supported by qualitative-descriptive analysis. Data were collected using a census survey through an online questionnaire involving 40 respondents. Data analysis was conducted using qualitative-descriptive and quantitative-regression techniques supported by path analysis. The findings show that knowledge management and work motivation have a positive and significant effect on employee performance. Talent management has a positive but insignificant effect on employee performance, while performance allowances have a negative and insignificant effect. Performance allowances, knowledge management, and talent management each have a positive but insignificant effect on work motivation. Work motivation has a positive and significant effect on employee performance. Furthermore, performance allowances and talent management have a positive and significant effect on employee performance through work motivation, while knowledge management has a positive but insignificant effect on employee performance through work motivation. The findings indicate that work motivation plays an important role in strengthening the effect of performance allowances and talent management on employee performance, while knowledge management has a stronger direct contribution to employee performance.

Page 3 of 4 | Total Record : 31

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