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International Journal of Economics and Management Research
Published by International Forum of Researchers and Lecturers
ISSN : 28302664     EISSN : 28302508     DOI : https://doi.org/10.55606/ijemr.v4i3
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
International Journal of Economics and Management Research, an electronic international journal, provides a forum for publishing the original research articles, review articles from contributors, and the novel technology news related to management, accounting and economic. This journal encompasses original research articles, review articles, and short communications, including: Financial Accounting Public Sector Accounting Management Accounting Sharia Accounting and Financial Management Auditing Corporate Governance Behavioral Accounting (Including Ethics and Professionalism) Accounting (Ethics) Education Taxation Capital Markets and Investments Accounting for Banking and insurance Accounting Information Systems Sustainability Reporting Human Resource Management Marketing Management Financial Management Financial Behavioral Entrepreneur
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 567 Documents
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Drivers of Praise and Complaint in TripAdvisor Reviews from Guest Stay Experiences
International Journal of Economics and Management Research Vol. 5 No. 1 (2026): April: International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v5i1.729

Abstract

Online reviews on platforms such as TripAdvisor have become a determinant factor in tourists' hotel selection decisions. This study aims to identify and compare the driving factors of positive and negative reviews on TripAdvisor from the perspective of hotel guests' stay experiences in Semarang City. A qualitative approach using thematic analysis method was applied to 127 reviews consisting of 64 positive reviews (rating 4–5) and 63 negative reviews (rating 1–2) from 15 star-rated hotels. The findings reveal five main themes driving positive reviews: staff service quality (90.6%), cleanliness and comfort (81.3%), perceived value (64.1%), strategic location (59.4%), and culinary experience (53.1%). Meanwhile, negative reviews were driven by facility failures (81.0%), expectation discrepancy (74.6%), cleanliness deficiency (69.8%), poor service quality (61.9%), and noise issues (44.4%). Comparative analysis identified convergent patterns in staff service, cleanliness, facilities, and expectations dimensions that function as drivers for both types of reviews. Divergent patterns were found in location and culinary aspects that exclusively appeared in positive reviews, and noise issues that only emerged in negative reviews. These findings confirm the expectancy-disconfirmation theory and provide practical implications for hotel management to prioritize staff competency development, preventive facility maintenance, and accurate expectation management.  
Analysis of the Competitiveness and Export Performance of Indonesian Coconut Shell Charcoal Briquettes (HS 4402) in Saudi Arabia : RCA, EPD, and XModel
International Journal of Economics and Management Research Vol. 5 No. 1 (2026): April: International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v5i1.730

Abstract

Coconut shell charcoal briquettes are one of Indonesia’s leading export commodities with high demand in international markets, including Saudi Arabia. Although Indonesia remains the top exporter, export growth over the past decade has faced increasing competition from countries such as China, Malaysia, Vietnam, and Egypt. This study aims to analyze the competitiveness, export performance dynamics, and market potential of Indonesia’s coconut shell charcoal briquettes compared to its four main competitors in the Saudi Arabian market from 2014 to 2023. The methods employed include the Revealed Comparative Advantage (RCA) to measure comparative advantage, Export Product Dynamic (EPD) to assess export performance trends, and the XModel Potential Export Products to evaluate market potential. The RCA results indicate that Indonesia has a very strong comparative advantage (average RCA of 49.49), consistently surpassing its competitors. However, EPD analysis categorizes Indonesia as a “Lost opportunity,” meaning that while exports are growing, market share is declining, indicating untapped potential. The XModel analysis positionsIndonesia as a “Potential Market,” while Vietnam emerges as the only “Optimistic Market” with a strong RCA (13.97) and a Rising star EPD trend. These findings highlight Indonesia’s strong comparative advantage but emphasize the need for adaptive export strategies to convert potential into sustainable competitiveness.
Did COVID-19–Era Tax Incentives Coincide with Changes in Corporate Tax Avoidance? Evidence from Indonesia (2019–2020)
International Journal of Economics and Management Research Vol. 5 No. 1 (2026): April: International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v5i1.732

Abstract

This study aims to analyze the differences in corporate tax avoidance practices in Indonesia before and after the COVID-19 pandemic, with a focus on 2019 and 2020. The background of this study is the low tax ratio in Indonesia, which is mostly caused by the high rate of tax evasion, which was recorded at Rp 67.6 trillion in 2020. The research method used is quantitative with purposive sampling techniques. The study population consisted of 206 companies listed on the Indonesia Stock Exchange (IDX), with 91 companies selected as samples. The study variable was the rate of tax avoidance in 2019 and 2020, which was analyzed using a statistical test paired sample t-test. The results of the study show that there are significant differences in tax avoidance practices before and during the pandemic. These findings indicate that the global health crisis conditions also affect the company's strategy in managing tax liabilities, both through internal policy adjustments and responses to government regulations. This research contributes to academic and practical understanding of the dynamics of tax avoidance in times of crisis, and can be a reference for policymakers in formulating strategies to improve tax compliance in Indonesia.
The Influence of Electronic Word of Mouth, Product Quality, and Promotion on the Decision to Purchase Casablanca Deodorant in Batam
International Journal of Economics and Management Research Vol. 5 No. 1 (2026): April: International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v5i1.734

Abstract

This study aims to determine the influence of electronic word of mouth, product quality, and promotion on the decision to purchase Casablanca deodorant in Batam. This study is a quantitative study. The population in this study are users of Casablanca brand deodorant who have made purchases in the Sekupang District. The population used in this study does not have a definite number. Because the number of the population used in this study is unknown, the researcher used Jacob Cohen's formula of 204 respondents. The technique used in this study is non-probability sampling with purposive sampling. The researcher used a questionnaire with several questions to be answered by the respondents. Based on the hypothesis testing results, it is known that the electronic word of mouth variable has a t-value of 2,636 > 1,971 with a sign of 0,009 < 0,05. The product quality variable had a t-value of 6,028 > 1,971 with a sign of 0,000<0,05. The promotion variable had a t-value of 3,405 > 1,971 with a sign of 0,001<0,05. This is obtained from the f-calculated value of 83,314, which is greater than the f-table value of 2,65, with a significance level of 0,000, which is less than 0,05. Electronic word of mouth, product quality, and promotions have a positive and significant effect on purchasing decisions.
The Effect Of Emotional Intelligence, Team Work, And Organizational Citizenship Behavior (Ocb) On The Performance Of Nurses At Sinar Kasih Toraja Hospital
International Journal of Economics and Management Research Vol. 5 No. 1 (2026): April: International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v5i1.744

Abstract

This study aims to analyze the influence of Emotional Intelligence, Teamwork, and Organizational Citizenship Behavior on nurse performance at Sinar Kasih Toraja Hospital. The method used is quantitative with data collection through questionnaires to 82 nurses. The data analysis technique uses multiple linear regression through SPSS software version 26. The results of this study were conducted on nurses at Sinar Kasih Toraja Hospital. The sampling technique used is the Slovin technique. The results of the t-test on the Emotional Intelligence variable are 0.008 > 0.05 and the calculated t value is 2.706 <1.99085, on the Team Work variable is 0.001 <0.05 and the calculated t value is 3.516 > t table 1.99085 and on the Organizational Citizenship Behavior variable is 0.000 <0.05 and the calculated t value is 7.107 > t table 1.99085 it can be concluded that Emotional Intelligence, Team Work and Organizational Citizenship Behavior on the performance of nurses at Sinar Kasih Toraja Hospital.
The Effect of Employee Well-Being and Leadership Style on Turnover Intention of Generation Z Employees in Pati City
International Journal of Economics and Management Research Vol. 5 No. 1 (2026): April: International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v5i1.804

Abstract

The dynamic development of the work world increases the mobility of Generation Z employees, including in Pati City. The high turnover intention among this generation presents a challenge for organizations in retaining a young workforce. The imbalance between work demands and psychological well-being, as well as less adaptive leadership styles, demonstrate the importance of employee well-being and leadership style in employee retention strategies. This study aims to analyze the influence of employee well-being and leadership style on turnover intention among Generation Z employees in Pati City. The study used a quantitative approach with a survey method of 96 respondents selected through accidental and snowball sampling techniques. Data were analyzed using multiple linear regression. The results showed that employee well-being had no significant effect on turnover intention, while leadership style had a negative and significant effect. Simultaneously, both variables had a significant effect with an Adjusted R Square value of 18.7%. This finding confirms that strengthening leadership quality is a key strategy in reducing turnover intention, accompanied by efforts to continuously improve work well-being.
The Effect of Extrinsic Motivation and Gamification on Shopeefood Driver Performance in Demak Regency
International Journal of Economics and Management Research Vol. 5 No. 1 (2026): April: International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v5i1.805

Abstract

The development of the gig economy in Indonesia has driven an increase in the number of app-based work partners, including ShopeeFood drivers in Demak Regency. However, previous studies have shown inconsistent results regarding the effect of extrinsic motivation and gamification on driver performance, particularly in mid-sized cities with lower order volumes. This study aims to analyze the effect of extrinsic motivation and gamification on the performance of ShopeeFood drivers in Demak Regency. The approach used was quantitative with a saturated sampling technique (census sampling) of 105 active drivers as of December 12, 2025. Data were collected through questionnaires and analyzed using multiple linear regression. The results showed that extrinsic motivation had a positive and significant effect on performance (β = 0.299; sig. 0.000), as did gamification (β = 0.266; sig. 0.000). Income, incentives, job security, and working conditions, as well as gamification systems such as points, rewards, leaderboards, and levels, have been shown to increase driver engagement and performance. It was concluded that both variables effectively improved performance, so companies need to design extrinsic motivation and gamification systems that are realistic and adaptive to the characteristics of medium-sized cities.
The Effect of Job Stress and Perceived Organizational Sup-port on Employee Performance at PT. Canova Semarang
International Journal of Economics and Management Research Vol. 5 No. 1 (2026): April: International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v5i1.806

Abstract

The high operational demands in the production logistics division of PT. Canova Semarang are a crucial issue because they have the potential to trigger job stress that can affect employee stability and productivity, while perceived organizational support is seen as an organizational factor that can strengthen performance. Theoretically, this study is based on the theory of work stress and social exchange theory which explain that performance is influenced by psychological factors and institutional support. This study aims to analyze the effect of Job Stress and Perceived Organizational Support on Employee Performance with a quantitative approach using saturated sampling techniques on 65 employees and multiple linear regression analysis. The results show that job stress has a significant effect on performance, where managed stress can improve performance but excessive stress decreases work quality, while Perceived Organizational Support has a positive and significant effect on performance. These findings emphasize the importance of proportional stress management and strengthening organizational support to maintain sustainable employee productivity.
Causal Model of Civil Servant Retention Based on Training Programs and Career Development: A Mediation Approach in Regional Bureaucratic Reform
International Journal of Economics and Management Research Vol. 5 No. 1 (2026): April: International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v5i1.808

Abstract

The research seeks to investigate the impact of training programs and career development on employee retention among Civil Servants (ASN) in the General Affairs Division of the Regional Secretariat of Batang Regency. Employee retention is a strategic concern that influences the continuity of public services, bureaucratic effectiveness, and efficiency in human resource management. The observed gap lies between the government’s substantial investment in training and career development initiatives and the relatively low retention rate of civil servants. This study employs a quantitative approach, with the entire population of 78 ASN included as the sample through a saturated sampling technique. The independent variables consist of training programs (relevance of training content, facilitator quality, frequency, organizational support, and transfer of learning) and career development (formal career planning, promotion opportunities, mentoring, talent management, and merit system transparency). The dependent variable is employee retention, measured through tenure intention, work engagement, job satisfaction, and turnover rate. Data analysis was conducted using JASP software, applying linear regression and classical assumption tests to examine the direct relationships among variables. The findings are expected to provide empirical evidence that training programs and career development positively and significantly affect ASN retention, while also identifying the most influential dimensions within the bureaucratic context. This study contributes to evidence-based human resource policies that strengthen organizational stability, support bureaucratic reform, and ensure sustainable public service delivery.
The The Influence of Digital Marketing and Product Quality on Product Purchasing Decisions in Jepara Furniture MSMEs
International Journal of Economics and Management Research Vol. 5 No. 1 (2026): April: International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v5i1.809

Abstract

This study aims to analyze the influence of digital marketing and product quality on purchasing decisions in furniture MSMEs in Jepara Regency as the object of research. The main problem in this study is the increasing business competition that requires MSMEs to optimize digital marketing strategies without ignoring product quality in influencing consumer purchasing decisions. The research method used is a quantitative approach with a survey method, where data is collected by distributing questionnaires to selected furniture MSME consumers using a purposive sampling technique. Data analysis was carried out by testing validity, reliability, classical assumption tests, and multiple linear regression analysis. The results of the study indicate that digital marketing has a positive and significant effect on purchasing decisions. Product quality also has a positive and significant effect on purchasing decisions and is the most dominant variable. Simultaneously, digital marketing and product quality have a significant effect on purchasing decisions with a coefficient of determination of 0.784. These findings conclude that the integration of digital marketing strategies and continuous improvement of product quality are important factors in improving purchasing decisions and the competitiveness of furniture MSMEs in the digital era.

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