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Asian Digital Governance Problems
Published by Pemuda Peduli Publikasi Insan Ilmiah
ISSN : -     EISSN : 30480868     DOI : https://doi.org/10.71435
Core Subject : Science, Social,
Decision Sciences, Operations Research & Management Social Sciences
Asian Digital Governance Problems is a concept or approach to governance that uses digital technology, such as computers, the internet and information systems, to increase efficiency, transparency, participation and effectiveness in decision making and the delivery of public services. This includes the use of digital technology to facilitate communication between government and society, provide public services online, manage and analyze data for better decision making, and increase citizen involvement in policy and decision-making processes. The scope of this journal covers administration, management, public information systems and digital public services.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 26 Documents
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The Digital Governance Gap in Southeast Asia: A Comparative Study of Indonesia, India, and the Philippines Rahmansya, Junaedi; Mehta, Arjun; Bautista, Mark Joseph
Asian Digital Governance Problems Vol. 2 No. 1 (2025): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/643063

Abstract

Purpose: This study examines the digital governance gap in Southeast Asia through a comparative analysis of Indonesia, India, and the Philippines, aiming to understand how institutional dynamics shape the uneven progress of digital transformation across developing democracies. Subjects and Methods: Using a qualitative comparative design, the research integrates institutional capacity theory with digital governance maturity models and draws on document analysis and semi-structured interviews with policymakers, ICT officials, and academic experts conducted between 2023 and 2024. Results: The findings reveal that-differences in digital governance performance stem largely from institutional and governance factors rather than technological capacity. India’s centralized coordination under its national digital strategy ensures strong policy coherence but limits local flexibility; Indonesia’s decentralized framework fosters innovation but leads to fragmented implementation; and the Philippines’ localized experimentation enhances participation yet struggles with continuity. The discussion emphasizes that digital transformation succeeds when institutions balance standardization with adaptability and participation with authority, underscoring the role of leadership stability, bureaucratic learning, and inclusive policy design. Conclusions: Overall, the study contributes to the broader understanding of digital governance in emerging democracies by demonstrating that effective digital transformation requires building adaptive and coherent institutions as much as technological infrastructure. These insights have significant implications for policymakers seeking to promote equitable, sustainable, and participatory digital governance across Southeast Asia.
Building an Inclusive Digital Public Infrastructure: A Strategy for Strengthening Governance in Southeast Sulawesi Rahmatullah, Andi; Akbar, Rina Kurniati
Asian Digital Governance Problems Vol. 2 No. 2 (2025): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/685952

Abstract

Purpose: This study explores the state of digital governance in Southeast Sulawesi, focusing on the regions of Kendari, Kolaka, and Buton. It aims to assess the disparities in digital infrastructure readiness, institutional capacity, and inclusivity in these areas and their implications for effective governance Subjects and Methods: The research employs a qualitative methodology, including document analysis, interviews, and participant observation, to examine the local implementation of national digital policies. Results: The findings reveal that while Kendari exhibits high levels of digital maturity and institutional coordination, Kolaka and Buton face significant challenges due to limited infrastructure and lower institutional readiness. Inclusivity remains a key concern, particularly in rural areas, where digital literacy and access to technology are limited. The study contributes to the understanding of digital governance in peripheral regions and provides insights into how local governments can develop inclusive digital public infrastructure. Conclusions: The implications of these findings suggest that national policies need to be adapted to local contexts, with a focus on building institutional capacity and promoting digital inclusivity. The study highlights the importance of a holistic approach to digital governance, integrating technological, institutional, and social dimensions to achieve equitable and effective governance outcomes.
Open Data Policy and Privacy Challenges: Balancing Transparency and Security in Digital Governance in Indonesia Lestari, Nadia
Asian Digital Governance Problems Vol. 2 No. 2 (2025): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/685955

Abstract

Purpose: This study examines the evolving dynamics of Indonesia’s open data policy within the broader context of digital governance. It aims to understand how the state negotiates the balance between transparency and data protection, particularly after the implementation of the One Data Indonesia initiative and the enactment of the Personal Data Protection Law. The research explores how institutional culture, ethical reasoning, and governance structures shape the interpretation and practice of openness in a rapidly digitalizing public sector. Subjects and Methods: Using a qualitative, interpretive approach, the study analyzes policy documents, legal frameworks, and institutional reports, complemented by semi-structured interviews with policymakers, data officers, and civic actors. Data were interpreted through thematic and critical policy analysis to uncover the narratives, tensions, and ethical dilemmas surrounding open data implementation in Indonesia’s bureaucratic institutions. Results: The findings reveal that open data governance in Indonesia remains fragmented across ministries and local governments. Bureaucratic actors often view transparency as both an obligation and a risk, constrained by overlapping regulations and fear of data misuse. Ethical ambiguities persist as institutions struggle to harmonize openness with privacy protection amid growing concerns over cybersecurity and public trust. Conclusions: The study concludes that Indonesia’s open data reform represents a moral and institutional negotiation rather than a purely technical project. Sustainable transparency requires legal clarity, digital infrastructure, ethical literacy, and civic engagement to build a culture of trust that reconciles openness with security.
Governance through Digital Platforms: A Study of the Effectiveness of e-Participation on Policy Transparency in the Philippines Tan, Josephine; Lum, Christopher
Asian Digital Governance Problems Vol. 2 No. 2 (2025): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/685957

Abstract

Purpose: This study investigates the effectiveness of e-participation in enhancing policy transparency in the Philippines. As digital platforms are increasingly used for public engagement in policy-making, the study seeks to evaluate how these platforms influence government transparency and citizen participation. Subjects and Methods: The research utilized semi-structured interviews with key stakeholders, document analysis, and case studies of key initiatives such as Open Data Philippines and E-Participation for Local Government Units. Results: The findings reveal that e-participation platforms have facilitated greater access to government data and increased public engagement; however, they also highlight significant barriers, including the digital divide, low digital literacy, and the lack of institutional responsiveness to citizen feedback. While e-participation has improved transparency in terms of data access, the process remains opaque due to the complexity of data presentation and the lack of mechanisms to integrate public feedback into policy decisions. Conclusions: The study concludes that for e-participation to be truly effective, the government must invest in digital infrastructure, prioritize digital literacy programs, and develop clear processes for incorporating citizen input into policymaking. These findings contribute to the body of knowledge on digital governance and provide recommendations for improving e-participation initiatives in the Philippines and similar developing contexts.
Addressing Governance Gaps in the Global Digital Ecosystem: The Role of Multilateral Collaboration and UNDP's Digital Strategy Safitri, Melati Nur
Asian Digital Governance Problems Vol. 2 No. 2 (2025): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/685959

Abstract

Purpose: This study aims to explore how multilateral collaboration, particularly through the United Nations Development Programme (UNDP) Digital Strategy 2022–2025, addresses the governance gap that continues to shape the global digital ecosystem. It seeks to understand how institutional cooperation, ethical frameworks, and strategic interventions converge to build inclusive and sustainable digital governance models across diverse national contexts. Subjects and Methods: Using a qualitative interpretive approach, the study analyzes forty-eight institutional and policy documents published between 2018 and 2025 by the UNDP, OECD, ITU, and other global governance actors. Data were examined through thematic content analysis to identify patterns of institutional response, collaborative mechanisms, and normative transformation. The analysis was guided by global governance theory and the digital development framework to interpret how multilateral collaboration redefines the architecture of global digital order. Results: Findings indicate that UNDP’s multilateral approach has shifted the paradigm of digital cooperation from aid-driven assistance to co-creative governance. The Digital Strategy promotes inclusion, governance, and innovation as mutually reinforcing principles that bridge structural inequalities in digital capacity. Collaborative frameworks such as the Digital Public Goods Alliance and regional compacts demonstrate a gradual emergence of shared accountability and institutional reflexivity within digital governance. Conclusions: The study concludes that overcoming the governance gap requires more than technological advancement. It demands an ethical and institutional reconfiguration of multilateralism grounded in trust, participation, and human development values. The UNDP’s digital strategy exemplifies this evolution by reframing digital governance as a collective moral project that aligns innovation with equity and global solidarity.
Evaluation of Digital Governance Implementation in the Public Sector: A Study of the Effectiveness of the Smart Governance Program in Makassar City Akbar, Muhammad Fadli
Asian Digital Governance Problems Vol. 2 No. 2 (2025): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/685960

Abstract

Purpose: This study aims to evaluate the implementation and effectiveness of digital governance within the Smart Governance Program in Makassar City, Indonesia. It seeks to understand how digital systems reshape public administration, bureaucratic behavior, and citizen engagement in a developing urban context. The research does not merely measure performance outcomes but explores how governance principles such as transparency, efficiency, accountability, and participation are enacted and negotiated in daily administrative practice. Subjects and Methods: The study employs a qualitative evaluative design involving twenty participants, including local government officials, technical staff, and citizens who interact with digital service platforms. Data were gathered through semi-structured interviews, document analysis, and participant observation. The analysis followed an interpretative thematic approach using Miles and Huberman’s interactive model, emphasizing the interrelation between institutional structures, technological adaptation, and user experience. Results: Findings reveal that while the Smart Governance Program has improved accessibility and introduced innovative digital services, it remains hindered by fragmented infrastructure, uneven bureaucratic adaptation, and limited citizen responsiveness. The coexistence of manual and digital systems reflects a transitional bureaucracy, and participation mechanisms often function symbolically rather than substantively. Trust and inclusivity emerge as pivotal factors in shaping the success of digital governance. Conclusions: Smart Governance in Makassar represents both progress and paradox. Its success depends not only on technological infrastructure but on institutional alignment, cultural readiness, and relational trust between government and citizens. Digital transformation must therefore be understood as a continuous process of learning, adaptation, and human-centered reform.
Implementing Digital Governance for Improved Public Service Delivery in Lagos, Nigeria Nwosu, Amarachi
Asian Digital Governance Problems Vol. 1 No. 2 (2024): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/685961

Abstract

Purpose: This study explores the implementation of digital governance in Lagos, Nigeria, focusing on its impact on public service delivery, accountability, and citizen participation. As Nigeria’s economic hub and Africa’s largest megacity, Lagos provides a unique context for assessing the opportunities and challenges of digital governance in complex urban settings. Subjects and Methods: A mixed-methods approach was used. Quantitative data were collected from 420 residents through structured surveys assessing accessibility, satisfaction, efficiency, and trust in services such as online tax systems, e-health, and land registration. Qualitative insights were obtained from 15 interviews with policymakers, ICT experts, and service providers, along with two focus group discussions with community representatives. Results: Findings reveal that digital governance improves efficiency, reduces bureaucracy, and enhances transparency. Citizens expressed greater satisfaction with online services, though challenges persist, including low digital literacy, weak infrastructure, limited internet access, and institutional resistance. Marginalized communities remain underserved, reflecting a digital divide. Conclusions: Digital governance in Lagos holds transformative potential but requires improved infrastructure, digital education, and institutional commitment to achieve inclusive and equitable access.
Civil Society in Digital Governance: Building Advocacy Capacity for Technological Transformation in Nigeria Okafor, Chidinma
Asian Digital Governance Problems Vol. 1 No. 2 (2024): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/685953

Abstract

Purpose: The rapid advancement of digital technologies has significantly transformed governance systems worldwide, creating both opportunities and challenges for inclusive policy development, particularly in developing nations such as Nigeria. This study explores the role of civil society organizations (CSOs) in digital governance, focusing on their capacity to advocate for equitable and transparent technological transformation. Subjects and Methods: Using a mixed-methods approach, the research combined quantitative surveys of 30 Nigerian CSOs with qualitative interviews involving civil society leaders, policymakers, and digital governance experts. Results: The findings reveal that while 72% of CSOs actively engage in digital governance advocacy, their effectiveness is limited by insufficient funding, weak institutional capacity, restricted access to decision-makers, and inadequate technical expertise. Nonetheless, CSOs have developed innovative strategies, including coalition-building, digital platform utilization, and grassroots mobilization, to enhance their advocacy influence. The study further identifies that collaboration with government agencies, international organizations, and the private sector can amplify civil society’s role in shaping inclusive digital policies. Conclusions: It concludes that empowering CSOs through capacity-building, access to digital tools, and participatory policy frameworks is essential to ensure that digital transformation in Nigeria promotes social justice, equity, and democratic accountability. The research contributes to the growing discourse on digital governance by emphasizing the strategic importance of civil society in bridging the gap between technology and inclusive policy-making.
Cybersecurity and Digital Sovereignty: An Analysis of National Data Governance Capacity in the Global Platform Era: A Literature Review Fitriani, Laras
Asian Digital Governance Problems Vol. 1 No. 2 (2024): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/685954

Abstract

Purpose: The purpose of this study is to conduct a comparative assessment of national data governance effectiveness across four key jurisdictions Indonesia, the European Union, India, and China during the period 2010–2024. The analysis aims to identify variations in governance capacity, institutional coordination, enforcement strength, cybersecurity readiness, and public trust, ultimately revealing how different regulatory architectures shape each country’s digital sovereignty and resilience against emerging data risks. Subjects and Methods: The analysis draws on synthesized academic literature, regulatory documents, cybersecurity reports, and official enforcement statistics published between 2010 and 2024. A comparative analytical approach was used to evaluate five core indicators: annual data breach incidents, enforcement actions, cross-border data requests, financial sanctions, and public trust. Data were organized into a unified comparative framework to identify structural strengths and governance gaps. Results: The European Union demonstrates the strongest policy effectiveness, with the highest enforcement capacity (210 actions), substantial cross-border data handling, and the highest public trust score (79). China also shows strong institutional enforcement, though driven by centralized governance and state-centric controls. India reflects transitional progress, balancing growing enforcement with moderate trust levels. Indonesia records the highest breach incidents and the lowest trust score, indicating gaps in institutional readiness, regulatory enforcement, and ecosystem resilience. Conclusions: Overall, the findings highlight that regulatory maturity and institutional coordination significantly shape policy effectiveness. Jurisdictions with coherent governance frameworks and strong enforcement capacities demonstrate higher public trust and lower vulnerability to data-related risks.
AI-Based Public Service Transformation: An Analysis of Algorithmic Bias Risks and Digital Government Accountability in ASEAN Idil, Adelia; Alimuddin, Huda
Asian Digital Governance Problems Vol. 1 No. 2 (2024): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/685956

Abstract

Purpose: The rapid integration of Artificial Intelligence (AI) in public service delivery has brought both opportunities and challenges in the ASEAN region. This study investigates the risks of algorithmic bias and the effectiveness of digital government accountability in five ASEAN countries: Singapore, Indonesia, Malaysia, Thailand, and the Philippines. Subjects and Methods: Through expert interviews, policy document analysis, and comparative case studies, the research identifies key issues such as biased algorithms in welfare programs and predictive policing, as well as the varying levels of institutional accountability across countries. Singapore’s comprehensive AI governance framework, emphasizing transparency and fairness, contrasts with the more fragmented approaches in Indonesia and the Philippines, where AI systems often lack oversight mechanisms. Results: The study finds that public trust in AI-based public services is strongly influenced by transparency and citizen engagement. It concludes that addressing algorithmic bias and strengthening accountability mechanisms are essential for the responsible deployment of AI in public services. Conclusions: This research contributes to the existing literature on AI governance, particularly within the ASEAN context, and calls for further exploration of AI governance frameworks and citizen participation in less mature AI environments.

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