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Contact Name
Nuryanti Mustari
Contact Email
editor@pppii.org
Phone
+6281327987309
Journal Mail Official
editor@pppii.org
Editorial Address
Jl. Griya Abdul Kadir No.H 7, RT.001/RW.01, Balang Baru, Kec. Tamalate, Kota Makassar, Sulawesi Selatan 90224
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INDONESIA
Asian Digital Governance Problems
ISSN : -     EISSN : 30480868     DOI : https://doi.org/10.71435
Core Subject : Science, Social,
Asian Digital Governance Problems is a concept or approach to governance that uses digital technology, such as computers, the internet and information systems, to increase efficiency, transparency, participation and effectiveness in decision making and the delivery of public services. This includes the use of digital technology to facilitate communication between government and society, provide public services online, manage and analyze data for better decision making, and increase citizen involvement in policy and decision-making processes. The scope of this journal covers administration, management, public information systems and digital public services.
Articles 27 Documents
Digitalization in Strengthening Good Governance: A Case Study of e-Government Implementation in Local Government Manggabarani, Nur Azizah
Asian Digital Governance Problems Vol. 1 No. 2 (2024): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/685958

Abstract

Purpose: This study aimed to examine how digitalization contributes to strengthening good governance through the implementation of e-government in Makassar City. It explored how digital systems foster transparency, accountability, citizen participation, and administrative efficiency within a local governance context. Subjects and Methods: This research employed a qualitative case study approach involving government officials, IT officers, administrative staff, civil society representatives, and citizens directly involved in digital public services during 2024. Data were collected through semi-structured interviews, field observations, and document analysis, then analyzed thematically using the principles of qualitative thematic analysis. Results: The findings indicate that digital platforms such as SIPAKATAU, SIPAKALEBBI, and SIPAKARUNG improved public access to information, accelerated administrative services, strengthened procedural accountability, and expanded citizen participation through online complaint systems. The study also identified challenges related to digital literacy, internet accessibility, and institutional adaptation among public employees. Conclusions: Digital governance in Makassar contributed significantly to strengthening good governance, although sustainable implementation requires inclusive access, organizational adaptation, and continuous human resource development.
Digital Governance Challenges: The Digital Divide and Government Infrastructure Limitations in Sri Lanka Nimal Perera; Sachini Wijesinghe; Tharindu Jayawardena
Asian Digital Governance Problems Vol. 3 No. 1 (2026): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/689218

Abstract

Purpose: This study examines the challenges affecting digital governance effectiveness in Sri Lanka, focusing on digital access inequality, digital literacy, and government infrastructure limitations. The research aims to determine how these factors influence the effectiveness of digital governance initiatives and public service delivery. Subjects and Methods: A quantitative cross-sectional survey was conducted among 412 Sri Lankan citizens who had experience using government digital services. Data were collected between May and July 2025 using structured questionnaires and analyzed with SPSS Version 29. Descriptive statistics, Pearson correlation, and multiple linear regression analyses were employed. Results: The findings indicate that government infrastructure limitations and digital access inequality remain significant challenges, while digital literacy contributes positively to governance outcomes. Correlation analysis revealed that digital governance effectiveness is negatively associated with digital access inequality and infrastructure limitations but positively associated with digital literacy. Regression results identified government infrastructure limitations as the strongest predictor of governance effectiveness. Conclusions: Effective digital governance requires integrated improvements in infrastructure capacity, digital inclusion, and citizen digital competencies to achieve accessible, efficient, and inclusive public services in Sri Lanka.
The Impact of Big Data Technology on Public Decision Making in Digital Governance: Literature Review Cahyaningrum Cahyaningrum
Asian Digital Governance Problems Vol. 3 No. 1 (2026): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/689219

Abstract

Purpose: This study aims to examine and synthesize existing scholarly literature on the impact of big data technology on public decision making within the context of digital governance. It seeks to clarify how big data influences policy processes, administrative performance, and governance outcomes, while also identifying institutional and ethical conditions that shape its effectiveness. Subjects and Methods: The study adopts an integrative qualitative literature review design guided by the PRISMA framework. Academic articles were systematically identified from Scopus, Web of Science, and Google Scholar using predefined keywords related to big data, digital governance, and public decision making. Following identification, screening, and eligibility assessment, nine peer-reviewed studies were selected for in-depth analysis. Data were analyzed using thematic analysis and cross-study synthesis to identify recurring patterns, key themes, and relational mechanisms across studies. Results: The findings indicate that big data technology enhances evidence-based decision making by enabling predictive analytics, real-time analysis, and policy optimization. However, its impact is highly conditional, depending on mediating factors such as data quality, analytical skills, and institutional capacity. The literature also highlights significant challenges related to ethics, accountability, transparency, and unequal access to data and skills. These issues underscore the tension between data-driven efficiency and democratic governance principles. Conclusions: Big data technology functions as an enabling but non-deterministic force in digital governance. Its contribution to public decision making depends on supportive institutions, ethical safeguards, and inclusive governance practices that align technological innovation with public values.
E-Government Performance in Developing Countries: A Comparative Study Across Cities Aditya Pranata Wijaya
Asian Digital Governance Problems Vol. 3 No. 1 (2026): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/689220

Abstract

Purpose: This study examines the performance of e-government implementation across selected cities in developing countries by analyzing service availability, usability, information quality, transparency, citizen engagement, and institutional capacity. Subjects and Methods: The research employed a qualitative comparative case study approach involving municipal governments implementing digital governance initiatives during 2025. Data were collected through document analysis, municipal platform observation, and semi-structured interviews with government officials, IT administrators, public service officers, and civil society representatives. Thematic analysis and cross-case comparison were used to interpret the findings. Results: The findings indicate that metropolitan cities demonstrated stronger digital service integration, better platform usability, and higher transparency levels than smaller urban administrations. However, infrastructural limitations, fragmented administrative coordination, uneven digital literacy, and limited institutional capacity continued to affect service effectiveness and citizen participation. Digital engagement remained largely transactional rather than participatory. Conclusions: Effective e-government development requires technological modernization, institutional reform, integrated governance systems, and sustained efforts to strengthen digital inclusion, transparency, and participatory governance practices.
Digital Capacity Building Strategy of Local Government in Palopo City Aulia Ayu Utari; Bima Pratama
Asian Digital Governance Problems Vol. 3 No. 1 (2026): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/689221

Abstract

Purpose: This study aimed to analyze the digital capacity building strategy implemented by the local government of Palopo City and examine the influence of human resource digital competence, institutional support, and technological infrastructure readiness on digital governance implementation effectiveness. Subjects and Methods: The study employed a quantitative descriptive and explanatory design using a cross-sectional survey approach. Data were collected from 128 government employees involved in digital administrative activities through structured questionnaires and analyzed using descriptive statistics and multiple linear regression with SPSS Version 26. Results: The findings revealed that all independent variables significantly influenced digital governance effectiveness. Human resource digital competence emerged as the strongest predictor, followed by institutional support and technological infrastructure readiness. The regression model explained 64.2% of the variance in digital governance effectiveness. Challenges related to system integration and interdepartmental coordination remained evident despite positive organizational readiness. Conclusions: Effective digital governance requires integrated strategies combining employee digital competence, institutional commitment, and sustainable technological infrastructure development within local government institutions.
Building an Integrative Framework for Change Management for Digital Transformation in Public Services Samsodin, Samsodin
Asian Digital Governance Problems Vol. 3 No. 1 (2026): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/689217

Abstract

Purpose: This study aims to conceptually examine prominent change management models and evaluate their relevance for supporting digital transformation in public sector organizations. Subjects and Methods: The research applies a literature review approach by analyzing academic articles, books, and best-practice reports. The data were examined using thematic analysis involving reduction, categorization, and synthesis to identify the strengths, limitations, and gaps in the application of Lewin’s Three-Step Model, ADKAR, Kotter’s Eight-Step Model, and Beer and Nohria’s Theory E and Theory O. Results: The review indicates that no single framework can universally address the complexity of digital change in the public sector. Lewin’s model contributes to building organizational readiness, ADKAR focuses on individual engagement and capability, Kotter underlines the importance of leadership and vision, while Theory E and Theory O stress balancing structural performance and cultural development. Evidence from transformation experiences in Microsoft and Kodak confirms that leadership commitment, organizational culture, and employee preparedness are decisive factors. Conclusions: An integrative approach that combines complementary elements from multiple models is more suitable for achieving sustainable digital transformation and improving governance outcomes in public service institutions.
Digital Inclusion and Public Service Accessibility in Rural India: Challenges and Policy Responses Aashutosh Maheshwary; Abhay Pratap Singh
Asian Digital Governance Problems Vol. 3 No. 1 (2026): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/

Abstract

Purpose: This study investigates the influence of digital inclusion on public service accessibility in rural India, with particular emphasis on internet access, device ownership, digital literacy, and frequency of technology use. Subjects and Methods: A quantitative cross-sectional survey was conducted among 412 respondents from rural areas of Uttar Pradesh, Bihar, and Rajasthan using a multistage stratified random sampling technique. Data were collected through structured questionnaires and analyzed using descriptive statistics, Pearson correlation, and multiple linear regression. Results: The findings indicate that digital inclusion and public service accessibility remain at moderate levels. A significant positive relationship was identified between digital inclusion and public service accessibility (r = 0.620, p < 0.01). Regression analysis revealed that all dimensions of digital inclusion significantly influence public service accessibility, with digital literacy emerging as the strongest predictor (β = 0.35). The model explained 50.0% of the variance in public service accessibility (R² = 0.500). Conclusions: Digital inclusion significantly enhances public service accessibility, while digital literacy represents the most critical determinant. Policies integrating infrastructure development with digital skills enhancement are essential for achieving inclusive digital governance in rural India.

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