Jurnal Manajemen Pariwisata dan Perhotelan
Jurnal Manajemen Pariwisata dan Perhotelan mempublikasikan hasil penelitian ilmiah, kajian konseptual, dan studi kasus yang berfokus pada pengelolaan dan pengembangan sektor pariwisata dan perhotelan. Jurnal ini menjadi wadah bagi akademisi, peneliti, dan praktisi untuk berbagi pengetahuan dan temuan terkini di tingkat nasional dan internasional. Fokus Jurnal Fokus jurnal meliputi kajian manajemen dan strategi dalam bidang: Manajemen pariwisata dan destinasi Manajemen perhotelan dan akomodasi Pemasaran pariwisata dan perhotelan Sumber daya manusia dan kualitas layanan Kewirausahaan, ekonomi kreatif, dan inovasi Kebijakan, tata kelola, dan keberlanjutan pariwisata Pemanfaatan teknologi dan digitalisasi pariwisata Ruang Lingkup Ruang lingkup jurnal mencakup, namun tidak terbatas pada: Pariwisata berkelanjutan dan berbasis masyarakat Industri perhotelan, MICE, dan usaha pariwisata terkait Perilaku dan kepuasan wisatawan Pengembangan produk, destinasi, dan pengalaman wisata Dampak ekonomi, sosial, dan lingkungan pariwisata Jurnal ini menerima artikel penelitian kuantitatif, kualitatif, metode campuran, serta kajian pustaka yang relevan dengan bidang manajemen pariwisata dan perhotelan.
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181 Documents
<![CDATA[Pengaruh Customer Experience Dan Trust Terhadap Repurchase Intention Di Daima Hotel Padang ]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 2 (2024): Mei : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[International Forum of Researchers and Lecturers ]]>
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DOI: 10.59581/jmpp-widyakarya.v2i2.2838
<![CDATA[This research is motivated by guests who do not recommend Daima Hotel Padang due to their less satisfactory experience during their stay. The research aims to determine the influence of customer experience and trust on repurchase intention at Daima Hotel Padang. The research type is quantitative descriptive. using purposive sampling technique, a sample 0f 98 respondents who met the criteria of having stayed at least once at Daima Hotel Padang. Data collection was conducted using a questionnaire based on a Likert scale, which has been tested for validity and reliability. The data were analyzed using multiple linear regression and met the classical assumptions. After hypothesis testing, a coefficient of determination (R Square) value 0,051 was obtained, indicating that the variable of customer experience and trust influence repurchase intention by 51% with the remaining 49% influenced by others factors.]]>
<![CDATA[Analisis Komunikasi Internal Karyawan di HW Hotel Padang ]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 2 (2024): Mei : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[International Forum of Researchers and Lecturers ]]>
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DOI: 10.59581/jmpp-widyakarya.v2i2.2840
<![CDATA[This research was motivated by the lack of internal employee communication, resulting in decreased employee performance. This study aims to determine internal communication at HW Hotel Padang. This type of research is descriptive research with quantitative data with survey methods. The population in this study was all employees of HW Hotel Padang, totaling 45 people with a sampling technique using total sampling. The data in this study used primary data and secondary data. The data collection technique used is a questionnaire that is arranged before. Instrument trials use validity tests and reality tests. The data was analyzed using SPSS program version 25.00. The results of this study are the results of respondents' achievements in the downward communication dimension (74%) categorized as good, which concluded that leaders almost all the time give orders to employees to do every task but the attitude of superiors when providing information is not right. The results of respondents' achievements in the upward communication dimension (63.85%) are categorized as sufficient, where employees almost routinely submit reports after doing work, it's just that employees have little difficulty conveying aspirations about work-related matters. The results of respondents' achievements on the diagonal communication dimension (79.95%) are categorized as good, where employees as a whole are responsible for the work given, it's just that sometimes employees find it difficult to understand the message given.]]>
<![CDATA[Pengaruh Perceived Value dan Customer Satisfaction Terhadap Revisit Intention di Alinia Farm And Park Resort Dharmasraya ]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 2 (2024): Mei : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[International Forum of Researchers and Lecturers ]]>
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DOI: 10.59581/jmpp-widyakarya.v2i2.2841
<![CDATA[This research was carried out against the background of the revisit intention phenomenon which is considered to be caused by perceived value and customer satisfaction factors. This research was conducted with the aim of obtaining information and providing a description of the influence of Perceived Value and Customer Satisfaction on Alinia Farm and Park Resort Dharmasraya. The research is classified as a quantitative descriptive type with the technique for determining the sample, namely through purposive sampling and the number of samples, namely 319 respondents, refers to the Slovin equation. The technique for obtaining research data is with the help of a questionnaire using a Likert scale which has been tested for validation and reliability. The data that has been obtained is analyzed with the help of multiple linear regression analysis using equipment for calculations using SPSS (Statistics Product and Service Solution) version 26.00. Based on the analysis of research results, it was concluded that the results of the t-test showed that the perceived value variable achieved a significant level of 0.021<0.05, which means that there is an influence of the perceived value variable on revisit intention. And the t-test results for the customer satisfaction variable provide a significant level of 0.001<0.05, meaning that there is an influence of the customer satisfaction variable on revisit intention. Based on the results of the f-test, it gives a significant level of 0.001<0.05, showing that the variables perceived value (X1) and customer satisfaction (X2) simultaneously have an influence on revisit intention. The variables perceived value and customer satisfaction have an influence of 4.4%, but the rest is influenced by other variables.]]>
<![CDATA[Pengaruh Fasilitas Wisata Terhadap Kepuasan Pengunjung di Linggai Park, Tanjung Raya, Kab. Agam ]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 2 (2024): Mei : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[International Forum of Researchers and Lecturers ]]>
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DOI: 10.59581/jmpp-widyakarya.v2i2.2842
<![CDATA[The research was carried out against the background, namely that there was a poor response from visitors to tourist facilities. The research purposes is to test the influence of tourist facilities on the sense of satisfaction of visitors at Linggai Park. This research type is quantitative descriptive research using an approach by causal associative. The population for this research is visitors who have visited Linggai Park, whose age is over 17 years. The research was conducted using a technique of purposive sampling with 2 respondents. Hypothesis testing was conducted using simple linear regression testing. The research results include: (1) Tourism facilities achieved in the good category (45.92%) and (2) Sense of satisfaction from visitors achieved in the good category (48.88%). The calculated F score is 104,186 and the significance is 0.000 <0.05, where the tourist facility variable has a big influence on visitors' sense of satisfaction, which is reviewed through the Adjust R Square value, namely 0.280. The tourist facilities variable contribution (X) to the visitor satisfaction variable (Y) reached 28% and 72% was influenced by other factors]]>
<![CDATA[Pengaruh Perceived Value Terhadap Customer Satisfaction Di Pemandian Lubuk Lukum Kota Padang ]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 2 (2024): Mei : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[International Forum of Researchers and Lecturers ]]>
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DOI: 10.59581/jmpp-widyakarya.v2i2.2846
<![CDATA[The research background is a complaints number from visitors and also the uniqueness and attractiveness of the Bathroom. The research purposes is to analyze the influence of perceived value on satisfaction of customer in the bathroom. This research type used is a quantitative method with an associative approach. The population of this study was 1,044 respondents. The research sample are 290 respondents. The way for collection of data is conducted through a questionnaire with a likert scale that has been done for validity and reliability. The research results shown that perceived value (X) had a positive impact on satisfaction of customer (Y) of 58.8%. The result of analysis linear regression obtained a counting F value of 18.724 with sig 0,000 < 0,05, this shown that the variable perceved value on client satisfaction was significantly influenced, and obtaining a count of t value of 20.283 with seg 0,000< 0,05..]]>
<![CDATA[Pengaruh Harga, Store Atmosphere, Dan Kualitas Pelayanan Terhadap Revisit Intention Di Halona X Van Geluk Coffee & Resto ]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 2 (2024): Mei : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[International Forum of Researchers and Lecturers ]]>
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DOI: 10.59581/jmpp-widyakarya.v2i2.2848
<![CDATA[The subject of this study is the revisit intention at Halona X Van Geluk Coffee & Resto. Pre-research data indicates that the low desire of visitors to return to the place is caused by factors such as price, store atmosphere, and service quality. The aim of this research is to identify the reasons behind these findings. This quantitative descriptive research employs purposive sampling, involving 170 respondents who answered a questionnaire. The questionnaire's validity was tested using a Likert scale. The t-test results indicate that the variable of price (X1) has a significance level of 0.000, which is below 0.05, suggesting a significant influence of price on the revisit intention. Similarly, the store atmosphere variable (X2) also has a significance level of 0.000, below 0.05, indicating a significant influence of store atmosphere on the revisit intention]]>
<![CDATA[Persepsi Pengunjung Terhadap Fasilitas Daya Tarik Wisata Puncak Bukit Cambai Kabupaten Solok ]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 2 (2024): Mei : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[International Forum of Researchers and Lecturers ]]>
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DOI: 10.59581/jmpp-widyakarya.v2i2.2854
<![CDATA[This research was motivated by the inadequacy of main facilities, supporting facilities and supporting facilities on Cambai Hilltop Tourism Solok Regency. This study aims to determine and describe Visitor Perceptions of Cambai Hilltop Tourism Attraction Facilities. This type of research uses qualitative descriptive research. The study population used a purposive sample that focused on selected informants. Research informants consisted of 3 visitors, 1 manager and 1 community member. Data was collected through interviews and observations. The steps of analyzing data are data collection, data reduction, data presentation and conclusions. The results showed that the facilities of the Puncak Bukit Cambai Tourism Attraction of Solok Regency consisted of main facilities, supporting facilities and supporting facilities. The main facilities at the Cambai Hilltop Tourism Attraction are quite good. Supporting facilities at the Puncak Bukit Cambai tourist attraction are quite satisfactory, the supporting facilities at the Puncak Bukit Cambai tourist attraction are not satisfactory as seen from the condition of the toilet of the Puncak Bukit Cambai tourist attraction is still in a state of uncleanliness because it is still in the renovation stage. The condition of the parking lot is narrow, so the number of vehicles parked is limited and there is no vehicle protection such as the roof in the parking area. Access to the tourist attraction of Puncak Bukit Cambai is still not good.]]>
<![CDATA[Pengaruh Budaya Organisasi Terhadap Kinerja Karyawan Di Hotel BW Luxury Jambi ]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 2 (2024): Mei : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[International Forum of Researchers and Lecturers ]]>
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DOI: 10.59581/jmpp-widyakarya.v2i2.2855
<![CDATA[This research was conducted based on the results of the author's observations when carrying out industrial field practice at the BW Luxury Jambi hotel and the background because there is still substandard employee performance which is thought to be due to organizational culture. This study aims to determine the effect of organizational culture (X) on employee performance (Y) at BW Luxury Jambi hotel. This type of research is descriptive quantitative classified as causal associative research with a survey method that shows cause and effect. The number of samples in this study were 80 respondents. Data collection techniques by distributing questionnaires using a Likert scale that has been compiled. Analysis techniques in this study use simple linear regression and also the coefficient of determination. The results concluded that organizational culture (X) is in the good category (53.75%), employee performance (Y) is in the good category (52.5%). Based on the simple linear regression test results obtained that organizational culture has a significant effect on employee performance with a regression coefficient of 1.514 sig value. 0.000 <0.05, it means that every increase of 1 unit of organizational culture, the participation value increases by 1.514. The regression coefficient is positive, which can be stated that the direction of the influence of variable (X) on variable (Y) is positive. Based on the results of the R square test, the R Square value is 0.206, which can be interpreted that the effect of variable X on variable Y is 20.6%. While 79.4% is influenced by other factors not discussed in this study.]]>
<![CDATA[Pengaruh Harga Dan Kualitas Pelayanan Terhadap Keputusan Menginap Di Pangeran Beach Hotel Padang ]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 2 (2024): Mei : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[International Forum of Researchers and Lecturers ]]>
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DOI: 10.59581/jmpp-widyakarya.v2i2.2861
<![CDATA[This study aims to analyze the effect of price and service quality on guests' stay decisions at Pangeran Beach Hotel Padang. This type of research is quantitative research. The population of this study was guests staying at Pangeran Beach Padang with a sample of 93 consumers. The sampling technique uses non probability sampling. Data collection techniques are carried out using questionnaires (questionnaires) with Likert scales that have been tested for validity and reliability. Data from this study was processed using SPSS 25.00. The results of this study show that the price is included in the sufficient category with a percentage of 48.38%, the quality of service is in the sufficient category of 59.13%. The variable of overnight decision is in the sufficient category, which is 88.17%. Obtained R Square value of 0.021, meaning that the influence of the price variable (X1) on the decision variable to stay (Y) was 2.1% while 97.9% was influenced by other factors. The R Square value is 0.033, meaning that the influence of the service quality variable (X2) on the decision to stay (Y) is 3.3% while 96.7% is influenced by other factors. The effect of price (X1) and service quality (X2) affects the decision to stay (Y), the R Square value is 0.097, meaning that the influence of price variables (X1) and service quality (X2) on consumer satisfaction variables (Y) as much as 9.7% while 90.3% is influenced by other factors that were not studied in this study. And obtained the value of F calculate 1.242 with sig. 0.000 < 0.05.]]>
<![CDATA[Tata Kelola Pengembangan Objek Wisata Pantai Cemara Indah Dalam Menarik Wisatawan Di Desa Gosong Telaga Selatan Kecamatan Singkil Utara Kabupaten Aceh Singkil ]]>
<![CDATA[ Jurnal Manajemen Pariwisata dan Perhotelan Vol. 2 No. 2 (2024): Mei : Jurnal Manajemen Pariwisata dan Perhotelan ]]>
Publisher : <![CDATA[International Forum of Researchers and Lecturers ]]>
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DOI: 10.59581/jmpp-widyakarya.v2i2.2986
<![CDATA[The aim of this research is to determine the management of the development of the beautiful Pine Beach tourist attraction in attracting tourists. This research uses a qualitative research method with a descriptive approach and data collection techniques through observations, interviews with informants and documentation. The discussion regarding governance at the Cemara Indah Beach tourist attraction is the result of facts and data in the field. Adapted to the theory that researchers use, namely from the Department of Tourism and Creative Economy of the Republic of Indonesia, which in this theory provides components in managing the tourism sector, where tourism governance is a process of planning, organizing, supervising and evaluating tourism activities. carried out by the government and related stakeholders to achieve sustainable tourism goals. From the research results, it can be concluded that the management and development of the Cemara Indah Beach tourist attraction in Gosong Telaga Selatan Village involves various aspects including organization, planning, implementation, supervision and evaluation. The management, especially the management, shows commitment in carrying out their duties by focusing on management efficiency, collaboration with various related parties, and a deep understanding of visitor needs.]]>
