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Shalihuddin
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cvproaksara@gmail.com
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+6281234566573
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Jalan Kolonel Sugiono 3C/438, Kelurahan Mergosono, Kecamatan Kedungkandang, Kota Malang, Jawa Timur 65134, Malang, Provinsi Jawa Timur
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INDONESIA
Review of Human Resources, Organizational Change, and Economic Impact
ISSN : -     EISSN : 31239323     DOI : https://doi.org/10.70865/rhrocei
Review of Human Resources, Organizational Change, and Economic Impact (RHROCEI) is an interdisciplinary publication dedicated to original research and scholarly work in the fields related to Human Resource Management, Strategic Management, Economics and related business fields. This journal aims to facilitate and promote the dissemination of knowledge and innovative findings to a global audience of researchers, practitioners, and policymakers. The RHROCEI provides a platform for critical discussions and advancements in business, management, and organizational practices, addressing the interconnected challenges of human resources, strategic change, and economic impact. By serving as a forum for research and discourse, the journal plays an essential role in advancing scholarly understanding of strategies that enhance organizational productivity, sustainability, and socio-economic outcomes. The scope of our journal includes: 1. Human Resource Management 2. Economics 3. Accounting 4. Risk Management 5. Business 6. Strategic Management 7. Marketing 8. R&D Management All manuscripts submitted to RHROCEI should be written in English. Submissions undergo a rigorous double-blind peer review process and are published quarterly (January, April, July October).
Articles 20 Documents
The Influence of Digital Marketing, Word of Mouth, and Product Quality on Purchasing Decisions (A Study of Azarine Consumers in Medan City) Lydia Natalia Samosir; Ainun Mardhiyah; Onan Marakali Siregar
Review of Human Resources, Organizational Change, and Economic Impact Vol. 1 No. 3 (2025): July
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/rhrocei.v1i3.116

Abstract

This study examines the effects of digital marketing, word-of-mouth communication, and product quality on consumer purchasing decisions for Azarine products. Using a quantitative approach, the research analyzed both individual and combined impacts of these factors on consumer buying behavior. A purposive sampling method recruited 100 Azarine product users in Medan City. Primary data was collected through questionnaires, while secondary data came from literature review. Data analysis used SPSS including validity tests, reliability assessments, classical assumption tests, multiple linear regression, and coefficient of determination analysis. Results show digital marketing significantly influences purchase decisions (t = 11.499 > 1.985, p < 0.05) with a positive regression coefficient of 0.164. Word-of-mouth demonstrates significant positive impact (t = 7.958 > 1.985, p < 0.05) with regression coefficient of 0.155. Product quality positively affects purchase decisions (t = 2.079 > 1.985, p = 0.011 < 0.05) with regression coefficient of 0.044. The three variables collectively explain 66.9% of variance in purchase decisions (Adjusted R² = 0.669), indicating substantial explanatory power. The remaining 33.1% is attributed to external factors not included in this model. These findings suggest companies should emphasize digital marketing strategies, encourage positive word-of-mouth, and maintain high product quality to enhance consumer purchasing intentions. The study provides valuable insights for marketing professionals seeking to maximize consumer behavior influence through integrated promotional approaches.
The Effectiveness of Performance Management Systems in Driving Employee Productivity Maxwell Smith Ogbotor; Mbagwu Ignatius Nwabudo
Review of Human Resources, Organizational Change, and Economic Impact Vol. 1 No. 3 (2025): July
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/rhrocei.v1i3.122

Abstract

This study explores the relationship between Performance Management Systems (PMS) and employee productivity, particularly in the context of diverse work environments, cultural differences, and varying legal landscapes. Effective PMS can enhance employee motivation, engagement, and productivity by providing clear goals, regular feedback, and opportunities for development. By implementing a well-designed PMS, organizations can stimulate managers to develop strategic plans, set ambitious targets, and closely monitor activities, ultimately promoting sustained value creation. The significance of performance management in enhancing employee productivity cannot be overstated. A people-centric approach to performance management focuses on developing and motivating employees to achieve desired goals, while an integrated and continuous approach enables organizations to measure and actively manage performance, and improve effectiveness. This inquiry employs Self-Determination Theory (SDT) as a conceptual lens to elucidate the intrinsic psychological requisites that animate workforce motivation and efficacy. SDT posits that individuals exhibit the highest degree of volition when they experience autonomy, proficiency, and connectedness within their occupational sphere. Through the infusion of SDT precepts, institutions may cultivate milieus that safeguard self-governance, nurture advancement and mastery, and engender collegial synergy, thereby sustaining motivation that is both enduring and self-propelled. The outcomes of this investigation are anticipated to enrich extant scholarship by delineating exemplary practices applicable across heterogeneous contexts, ultimately empowering organizations to unseal the latent reservoir of performance management and to attain heightened productivity, efficiency, and operational potency. Moreover, the findings will furnish discerning insights for enterprises endeavoring to refine their human capital and realize overarching strategic imperatives.
Good Governance for Food Security in Bangladesh: Exploring the Role of Administration and Stakeholders in Policy Decision-Making Rajib Chandra Das; Sajib Mondol; Abu Musa
Review of Human Resources, Organizational Change, and Economic Impact Vol. 1 No. 3 (2025): July
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/hxqdg188

Abstract

Food security in Bangladesh is a major issue that addresses both social and economic factors. The present study was conducted to identify and overcome the challenges of good governance in ensuring safe food in Bangladesh. In recent years, some positive initiatives have been taken by government and private initiatives to ensure safe food but despite this, there has been no effective and permanent progress in ensuring safe food. The results of this study show that the initiatives taken at the practical level are mostly temporary, and therefore are not sustainable. There are limitations and lack of effective implementation of the existing law in ensuring safe food. In addition, although the relevant departments of several ministries are engaged in administrative and supervisory activities to ensure safe food, there is a lack of coordination and communication between them due to the absence of a unified institutional structure. On the other hand, the lack of internal monitoring and accountability, along with the institutional limitations of the supervisory institutions, is noticeable. Due to these limitations, is creating a huge threat to the health and safety of the common citizen. A set of recommendations have been presented in this study to achieve positive changes in this situation. It also contributes insights to navigate the complexities of stakeholder involvement in food security policy, informing the development of more effective, inclusive policies for enduring and sustainable food security in Bangladesh.
The Effect of Consumer Loyalty on Purchasing Decisions for Khong Guan Biscuit Products Saskia Prameswari; Morissan Morissan
Review of Human Resources, Organizational Change, and Economic Impact Vol. 1 No. 3 (2025): July
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/rhrocei.v1i3.167

Abstract

Since its introduction in Indonesia in 1971, Khong Guan has maintained a dominant position in the Indonesian Fast Moving Consumer Goods (FMCG) industry, particularly in the assorted biscuit category, and holds a strong tradition of being served during Eid. This study aims to analyze the influence of consumer loyalty on purchasing decisions for Khong Guan Biscuits Red Segi products. The research background is based on the dominant position of the Khong Guan brand in the Indonesian Fast Moving Consumer Goods (FMCG) industry, especially in the assorted biscuit category and its tradition of being served during Eid, indicating strong and sustained consumer loyalty. This research operationalizes an explanatory quantitative design based on survey evidence from 226 consumers recruited from six Khong Guan Mart outlets and estimates the proposed model using multiple linear regression in SPSS. The analysis confirms that perceived quality, trust, satisfaction, brand image, price appraisal, and word-of-mouth communication serve as significant positive antecedents of purchasing decisions. In contrast, emotional connection emerges as a statistically significant negative determinant, highlighting the potential for maladaptive emotional engagement to attenuate consumers’ purchase propensity. Collectively, the seven predictors exhibit strong explanatory capacity, accounting for 89.3% of the observed variance in purchasing decisions. The research implications emphasize the importance of an integrated Integrated Marketing Communication (IMC) strategy to manage various dimensions of loyalty in order to encourage purchasing decisions and maintain long-term relationships with consumers in a competitive market.
The Influence of E-Service Quality and Product Quality on Customer Satisfaction: A Study of Perumdam Mojopahit Mojokerto Customers Dita Nur Afifah; Mohammad Mas’ud Said; Ainul Chanafi
Review of Human Resources, Organizational Change, and Economic Impact Vol. 1 No. 4 (2025): October
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/rhrocei.v1i4.222

Abstract

This research pursues three central aims: determining the separate effect of E-Service Quality on consumer satisfaction, ascertaining the separate effect of Product Quality on the same outcome, and evaluating the combined influence of both variables on satisfaction among Perumdam Mojopahit Mojokerto’s patrons. The study adopted a quantitative framework with an associative orientation. Data collection involved the administration of survey instruments to a sample of one hundred customers drawn from the utility’s user base. Data analysis proceeded with partial testing using t-tests and simultaneous testing using F-tests. Results show that E-Service Quality positively and significantly affects satisfaction, supported by a t-statistic of 11.851 against the critical value of 1.985. Similarly, Product Quality demonstrates a favorable and meaningful effect, with a computed t-value of 3.849 against the same threshold. The associated p-value for these relationships registered at 0.000, falling well below the 0.05 significance level. The computed F-statistic of 60.805 further surpassed the tabulated F-value of 3.09. E-Service and Product Quality jointly account for 54.7% of the variance in customer satisfaction per the coefficient of determination, with the remainder explained by other factors not included in the model.
Analysis of Quality Management in Improving Product Quality: A Case Study of UD Ramayana Agro Mandiri, Batu City Marisa Marisa; Siti Saroh; Rio Era Deka
Review of Human Resources, Organizational Change, and Economic Impact Vol. 1 No. 4 (2025): October
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/rhrocei.v1i4.224

Abstract

Increasingly tight business competition demands companies to be able to produce quality products to meet customer needs and expectations. Management of Quality is an important strategy in maintaining consistent product quality, increasing customer satisfaction, and strengthening company competitiveness. This study aims to analyze the implementation of Management of Quality in improving product quality and describe the obstacles and solutions implemented at UD. Ramayana Agro Mandiri, Batu City. The study uses a qualitative approach with a case study type. Data were obtained through observation, semi-structured interviews with the owner, admin, production division, packaging division, and documentation as supporting data. Data analysis uses the Miles and Huberman model which includes data collection, data reduction, data presentation, and drawing conclusions. The research findings indicate that the company has implemented seven principles of Management of Quality, namely customer focus, leadership, employee involvement, a process-based approach, continuous improvement, data-based decision making, and relationship management. Obstacles faced include raw material incompatibility, business competition, and the continued discovery of products that do not meet quality standards. The implemented solutions include a raw material return system, quality control, periodic evaluation, and stricter supervision of the production and packaging processes. The conclusion is that the implementation of Quality Management has been running well because it is able to maintain product quality consistency, minimize product non-conformities, increase consumer satisfaction, and support the company’s competitiveness.
Workload Analysis and Its Impact on Job Satisfaction Among Cashier Employees at the Rukun Ikhtiar Savings and Loan Cooperative in Bandung City Vira Irianty Yuniar; Aam Rachmat Mulyana
Review of Human Resources, Organizational Change, and Economic Impact Vol. 1 No. 3 (2025): July
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/rhrocei.v1i3.211

Abstract

A company is established with a purpose that must be fulfilled. To fulfill that purpose, the company is expected to pay attention to work aspects related to human resources, one of which is job satisfaction. As occurred at the Rukun Ikhtiar Cooperative in Bandung City, based on absenteeism data there are still cashiers who do not come to work for various reasons such as unexcused absence, permitted leave, and illness. One factor that can affect job satisfaction is workload. This research aims to determine the workload and its impact on the job satisfaction of cashiers at the Rukun Ikhtiar Cooperative in Bandung City. The method in this research uses a qualitative method, using data collection methods in the form of interviews, observation, and documentation. The number of informants in this research is 6 cashiers of the Rukun Ikhtiar Cooperative in Bandung City. The data validity test used is triangulation. The results of this research show that workload is at a high category and job satisfaction is at a low category. In addition, workload has an impact on the job satisfaction of Rukun Ikhtiar Cooperative cashiers in Bandung City, meaning that the higher the workload, the more it will impact the decrease in cashier job satisfaction.
Design of a SAK EMKM-Based Accounting Information System for Laundry MSME to Improve the Quality of Financial Information Dio Hariewijaya Setiawan
Review of Human Resources, Organizational Change, and Economic Impact Vol. 1 No. 4 (2025): October
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/rhrocei.v1i4.216

Abstract

The laundry sector faces financial management challenges due to manual transaction recording, weak internal controls, and limited compliance with SAK EMKM. The study aims to design an integrated SAK EMKM-based Accounting Information System (AIS) to enhance financial information quality at Laundry X MSME. Using Research and Development (R&D) methodology with a qualitative descriptive approach, data were collected through observation, interviews, and documentation to identify user needs and system weaknesses. The resulting blueprint includes flowcharts, Data Flow Diagrams (DFD), Entity Relationship Diagrams (ERD), database structure, interface design, Chart of Accounts (COA), and financial statement formats aligned with SAK EMKM. The system integrates customer intake, transaction recording, cash management, and financial reporting through a single data entry concept (where each transaction is entered only once and then automatically processed to generate integrated financial information), enabling automatic generation of journals, ledgers, and financial statements. Conceptual evaluation confirms that all user functional requirements are accommodated, and the design implements COSO internal control components via access rights settings, transaction validation, integrated information provision, and monitoring mechanisms. This blueprint provides a foundation for developing an AIS application that can improve operational efficiency, financial information quality, and decision-making for laundry service MSMEs. Practically, the blueprint gives Laundry X a concrete reference for improving its financial recording and reporting, and can be adapted by similar laundry MSMEs for digitalizing their record-keeping.
The Influence of Motivation and Work Environment on the Performance of Live Streaming Hosts in Jakarta with Job Satisfaction as a Mediating Variable Aditya Wahyu Wardhana; Hasanah Hasanah
Review of Human Resources, Organizational Change, and Economic Impact Vol. 1 No. 4 (2025): October
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/rhrocei.v1i4.219

Abstract

Live streaming has become a key digital commerce channel in Indonesia, with Live Streaming Hosts serving as the main point of interaction with consumers. This research endeavors to explore and analyze the role of Motivation and Work Environment in shaping Employee Performance, with Job Satisfaction as an intervening variable, for Host Live Streaming employees working in Jakarta. Motivation and Work Environment are treated as exogenous variables, Employee Performance as the endogenous variable, and Job Satisfaction as the mediator. Survey data were collected through questionnaires distributed to 190 respondents drawn from Host Live Streaming staff on diverse e-commerce platforms in Jakarta. A quantitative causal-descriptive strategy informs the study. The analysis was conducted using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS), utilizing SmartPLS. Results demonstrate that: (1) Motivation positively and significantly predicts Job Satisfaction (path coefficient = 0.486); (2) Work Environment positively and significantly predicts Job Satisfaction (path coefficient = 0.376); (3) Motivation positively and significantly predicts Employee Performance (path coefficient = 0.243); (4) Work Environment positively and significantly predicts Employee Performance (path coefficient = 0.331); (5) Job Satisfaction positively and significantly predicts Employee Performance (path coefficient = 0.360). Crucially, Job Satisfaction serves as a significant mediator for both the Motivation–Employee Performance link (indirect effect = 0.175) and the Work Environment–Employee Performance link (indirect effect = 0.136). Organizations should therefore strengthen motivation and workplace conditions to raise satisfaction and improve host performance.
The Influence of Physical Work Environment and Work Motivation on Employee Performance at CV Mulya Mekar Mandiri Industri Garmen Majalaya (Bandung Regency) Jeji Fauji; Mohamad Vrans Romi
Review of Human Resources, Organizational Change, and Economic Impact Vol. 1 No. 4 (2025): October
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/rhrocei.v1i4.225

Abstract

Optimal employee performance is a key factor in a company’s success in achieving its established goals. This is also the expectation at CV Mulya Mekar Mandiri Industri Garmen Majalaya (Bandung Regency), where every employee is hoped to deliver maximum performance. However, based on the 2024 performance appraisal results, there are still employees whose performance falls into the poor and very poor categories. Furthermore, the physical work environment at CV Mulya Mekar Mandiri Industri Garmen Majalaya remains suboptimal, evinced by the persistently elevated incidence of employee absenteeism and tardiness, phenomena that may bespeak insufficient work motivation. The objective underpinning this inquiry is to examine and evaluate the influence exerted, both severally and in concomitance, by the physical work environment and work motivation upon employee performance. A quantitative research design is deployed, harnessing descriptive quantitative and associative quantitative approaches, with the data subjected to multiple linear regression and the coefficient of determination. Comprising the respondents is the entirety of the employee population at CV Mulya Mekar Mandiri Industri Garmen Majalaya. Several findings emerge from this inquiry. First, employee performance is positively affected by the physical work environment. Second, employee performance is likewise positively affected by work motivation. Third, when considered jointly, the physical work environment and work motivation exert a positive effect upon employee performance. Taken together, these findings evince that ameliorations to the physical work environment, coupled with fortified work motivation, may abet the enhancement of employee performance at CV Mulya Mekar Mandiri Industri Garmen Majalaya.

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