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Elsya Meida Arif
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INDONESIA
Jurnal Manajemen FE-UB
Published by Universitas Borobudur
ISSN : -     EISSN : 27463680     DOI : https://doi.org/10.37721/jm.v12i2
Core Subject : Science, Education,
Decision Sciences, Operations Research & Management Other
Jurnal Manajemen FE-UB is a journal published by the Faculty of Economics, Universitas Borobudur. This journal aims to publish scientific publications that focus on management-related topics: Marketing, Green Management Finance and Banking, Strategic Management, Operation Management, Human Resource Management, Knowledge Management, Management Information Systems, E-business, AI on Business, International Business, Business Ethics, Corporate Governance, Islamic Finance and Banking, Business Sustainability, and Entrepreneurship.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 9 Documents
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Search results for , issue "Vol. 5 No. 2 (2017)" : 9 Documents clear
PENGARUH LINGKUNGAN KERJA DAN STRES KERJA TERHADAP PRODUKTIVITAS KERJA DAN BERIMPLIKASI PADA KINERJA KARYAWAN Studi (Devisi Home Service) Pada PT. Telkom Indonesia Tbk Wilayah Jakarta Timur Yoppy Mulyati Virginia dan Cicih Ratnasih
Jurnal Manajemen FE-UB Vol. 5 No. 2 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

This study aims to determine the extent to which the influence of Working Environment And Job Stress on Work Productivity Has Implications On Employee Performance PT. Telkom Indonesia Tbk East Jakarta Region. The data used in this study in the form of primary data collected from respondents' answers based on questionnaires given, ie as many as 30 people. Data processing method using path analysis method (Path Analysis) with the help of SPSS version 22.0. The statistical test used the significance test of individual parameters (t test) and simultaneous significance test (Test F).          The results showed that simultaneously the work environment variables, job stress and work productivity have a significant effect on employee performance. Partially shows that the analysis of 1: work environment variables significantly affect employee performance, while analysis 2: work stress variable significantly influence employee performance and on analysis 3: work productivity variables significantly affect employee performance. Keywords : Work Environment, Job Stress, Work Productivity, Employee Performance
PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH DAN DAMPAKNYA TERHADAP LOYALITAS NASABAH TABUNGAN TANDA 360 BANK OCBC NISP CABANG HARCO MANGGA DUA Emiliawati Muslimah dan Wahyu Murti
Jurnal Manajemen FE-UB Vol. 5 No. 2 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

Customer satisfaction is a top priority in this study because of the sharper rate among banking company in Indonesia. The main thing for the company to survive, compete and dominate the market, the quality of product and service quality should be improved. Banking must pay attention to things that are important to customers. That customers are satisfied and do not switch to the other banks. The study aims to determine the effect of product quality, service quality and customer satisfaction as well as its impact on customer loyalty Bank OCBC NISP Branch Harco Mangga Dua.The data used in this study are primary data collected from questionnaires that have been distributed and filled out by customers. Data processing method using path analysis (path analysis) with the aid of an analysis tool SPSS Version 20.0.Results showed simultaneous variable product quality, service quality and customer satisfaction and significant positive effect on customer loyalty. Partially indicates that there is a positive and significant effect on the quality of products to customer satisfaction. There is a positive and significant influence between service quality on customer satisfaction. There is a positive and significant influence between product quality on customer loyalty. There is a positive and significant influence between service quality on customer loyalty. Keywords : Product Quality, Service Quality, Customer Satisfaction and     Customer Loyalty
PENGARUH INSENTIF, PELATIHAN DAN KEMAMPUAN KERJA TERHADAP PRESTASI KERJA KARYAWAN PT. OPTIK TUNGGAL SEMPURNA Firla Oktafiani dan Yolanda
Jurnal Manajemen FE-UB Vol. 5 No. 2 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

Efforts to improve the quality of human resources, especially human resources company needs to be done well, directed, and planned, so that companies can compete in a healthy manner with other companies, given the future competition between companies will be more stringent. HR that can compete with competitors or with business partners is only companies that have quality human resources. The purpose of the study was to determine the effect of incentives and work ability, on employee performance of PT. optik Tunggal Sempurna.This study used survey method using primary data obtained from questionnaire. The sample in this research is 50 employees. Samples were taken by accidentally sampling technique ie sampling technique when all members of population used as sample. Data analysis technique using Path Analysis. The results showed that the correlation coefficient obtained positive value that reflects that the incentive and work ability have a positive relationship with achievement, so the higher the ability of work and incentives, the higher the achievement of employees. From the results obtained also known coefficient of determination that reflects how big the contribution of free variables (motivation and leadership patterns) to the dependent variable (performance), ie 0.905 or 90.5%, it means incentives and work ability affect the achievement of 90.5% Of 9.5% influenced by other factors that are not in carefully. 1. There is influence of incentive and work ability influence to employee performance of PT. Optik Tunggal Sempurna simultaneously. 2. There is influence of incentive affect on employee work performance of PT. Perfect Single Optics partially. 3. There is influence of work ability influence to employee performance of PT. Optik Tunggal Sempurna partially. Keywords: incentives, training, and ability, employee achievement.
PENGARUH HARGA DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN IMPLIKASINYA TERHADAP LOYALITAS PELANGGAN PADA PT.MNC SKY VISION.TBK JAKARTA Ganjar dan Muhammad Halilintar
Jurnal Manajemen FE-UB Vol. 5 No. 2 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

The data used in this study are primary data collected through questionnaires and other literature studies. The population in this research is PT.MNC Sky Vision.Tbk customers. Jakarta with a sample of 100 respondents. The data analysis technique used in this research includes validity test, reliability test, classical assumption test, sub structure test I and Sub Structure 2, and path analysis (path analisys), to test and proves the research hypothesis.The results showed that Price and Service Quality Affects Customer Satisfaction. Price has direct effect to Customer Loyalty. Quality of Service directly affects Customer Loyalty. Price and Service Quality affects Customer Loyalty through Customer Satisfaction. Keywords: Price, Service Quality, Customer Satisfaction, Customer Loyalty
PENGARUH HARGA JUAL, BIAYA PROMOSI DAN BIAYA DISTRIBUSI TERHADAP VOLUME PENJUALAN PT. SINDOKANOMAN TEKNIK INDONESIA Amin Nurfuji Faozaan dan Bambang Bernanthos
Jurnal Manajemen FE-UB Vol. 5 No. 2 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

Based on the data of material sales / goods in PT. Sindokanoman Teknik Indonesia in 2010 to 2016 there is an increase and there is a decrease. In 2010 the volume of penjulan of Rp 1,689,500, in 2011 rose by 6.42% by Rp 1.798.000.000 in 2012 rose 8.62% amounting to Rp 1,953,000,000, in year 2013 increased by 21.25% to Rp 2,368,000,000, from 2010 until 2013 always increased. Significant increase occurred from 2012 to 2013 at 21.25%. However, in the following years there will be a decline until the end of 2016. That is 2014 sales volume of 1.968 million decreased 16.89%, in 2015 amounted to 1.792 million decreased 8.94%, and last year 2016 amounting to Rp 1,488,000,000, down 16.96%.          Based on the results of tests and analysts that the authors do by using SPSS 23 can be concludedthat analysis of selling price, cost of promotion and distribution costswhadapa sales volume onPT. Sindokanoman Teknik Indonesiadapatdikatakanberhasil for the year 2010 to 2013.Akan but there is a problem that happened is the decrease in sales volume from 2014 to 2016, this decline occurs because there are other factors beyond the variable that the author conveyed. Keywords: Price, Promotion, Distribution and Sales
PENGARUH HARGA DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DAMPAKNYA PADA LOYALITAS PELANGGAN USAHA KECIL MENENGAH MONSTER SHAKER CAFE Taufik Kamaru dan Arni Kurniati
Jurnal Manajemen FE-UB Vol. 5 No. 2 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

Customer loyalty is a top priority in this research because of the increasingly sharp competition among the culinary business in Indonesia. The main thing for companies to survive, compete and dominate the market then the price should be appropriate and the quality of service should be improved. The culinary business should pay attention to the things that are considered important by the customer. In order for customers to be satisfied and not to switch to other similar companies. So this study aims to determine the effect of price and quality of service to customer satisfaction impact on customer loyalty Small Medium Enterprises Monster Shaker Cafe.          The data used in this study is primary data collected from questionnaires using Likert Scale 1-5 as much as 95 respondents with random sampling technique that has been disseminated and filled by the customer. Data processing method using path analysis method (Path Analysis) with the help of SPSS Version 23 analysis tool.The results showed simultaneously variable price, service quality and customer satisfaction have a positive and significant impact on customer loyalty. Partially indicate that there are positive and significant influence between price to customer satisfaction. There is a positive and significant influence between service quality to customer satisfaction. There is a positive and significant influence between price and customer loyalty. There is a positive and significant influence between the quality of service to customer loyalty.          There is a positive and significant influence between customer satisfaction with customer loyalty. Price indirectly affects customer loyalty through customer satisfaction. Quality of service indirectly affect customer loyalty through customer satisfaction. Keywords: Price Influence, Service Quality, Customer Satisfaction, and Customer Loyalty
PENGARUH KUALITAS PRODUK DAN HARGA PRODUK TERHADAP KEPUASAN PELANGGAN IMPLIKASI PADA LOYALITAS PELANGGAN PENGGUNA ANDROID SAMSUNG DI MALL KALIBATA Nursukmana Triwahyudi dan Sumarni
Jurnal Manajemen FE-UB Vol. 5 No. 2 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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The data used in this study is the primary data obtained from the results of questionnaires and interviews on Samsung Android users in Mall Kalibata. The method of data processing using path analysis method with the help of SPSS analysis 22.The results showed that method I: Directly variable Product Quality and Product Price significantly influence Customer Satisfaction. Method II: Directly variable of Product Price, Product Quality, and Customer Satisfaction have a significant effect on Customer Loyalty. Indirectly Product Quality and Product Price influence on Customer Loyalty through Customer Satisfaction variable. Keywords: Product Quality, Product Price, Customer Satisfaction, Customer loyalty
PENGARUH OPINI AUDIT TERHADAP GOOD PUBLIC GOVERNANCE DALAM MENJAMIN KELANGSUNGAN HIDUP PERUSAHAAN Ratih Andaningsih
Jurnal Manajemen FE-UB Vol. 5 No. 2 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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The objective of this research is to examine of influence audit opinion to good public governance in secured of going concern of the corporation. The Conception of national good public governance  policy , through the recommendation  of  the  board  of  the National Good Public Governance of Indonesia,placing public service as one elements that must be undertaken by the state.The process of e governance of sustainability development to be good going concern, and facilities in order to meet the needs of man power in the research and development financial institution,and insurance industry. The purpose of this research is how the strategy to the needs of space education and awareness taking into account its interest,perceptions and strategic environment and public policy. Descriptive method qualitative and quantitative analysis by conducting comparative implementation in Indonesia. Survey with indept interviews of relevant stakeholders conducted representing and research development institutions about good public governance policy perceptions.The companies have get of the auditor’s going concern opinion  was  caused  of conditions and events that give rise to doubts about the viability of a company. Going concern audit opinion is an early warning for the users of the financial statements in order to avoid decisions making errors. Going concern audit opinion can be insured to give opinion’s auditor in credibility of life insurance business.The Sampling technic in this research was purposive sampling, there life insurance companies in Indonesia.The Data analysis technique used regresi logistic and hyphotesis 0,05 in this study is multiple regression analysis. Based on the results of this study indicate that opinion have positive and significant impact on going concern audit opinion. While there is no positif and significant impact on going concern audit opinion. Keywords: audit opinion,Governance, Going concern
MINAT DAN MOTIVASI MAHASISWA UNTUK MENJADI WIRAUSAHAWAN MUDA MANDIRI (Studi pada Mahasiswa Universitas Borobudur Angkatan 2015) Sri Sungkowati
Jurnal Manajemen FE-UB Vol. 5 No. 2 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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This research was conducted with the aim to know the interest and motivation of students of Universitas Borobudur to become Young Entrepreneurs Mandiri. 100 students of Borobudur University Force 2015 became Respondents in this study. Data collection using questionnaires. The sample technique used in this research is Proportionate Stratified Random Sampling. This research belongs to descriptive research. Descriptive analysis will also be given to explain cross tabulation tables.          The results showed that students of the University of Borobudur force in 2015 as a whole have been interested to become Young Entrepreneurs Mandiri, which amounted to 95.4%. With the following details: students who are interested and have their own business of 16.9%, students who are already interested and running a business but failed 14.6%, and there are 63.9% of students who are interested to become Young Entrepreneurs Mandiri, but have not started yet. While not yet interested there is still 4.6%. Other results found that the motivation of students of Borobudur University class of 2015 to become Independent Young Entrepreneurs included in the high category, the average total score reached 73.63%. The motivation of students of Universitas Borobudur to become Young Entrepreneurs Mandiri on average is to have their own business, want to implement their idea and innovate and want to earn better income or income. Keywords: Entrepreneurship, Interest in Entrepreneurship, Entrepreneurship Motivation, Student

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