cover
Contact Name
Ivan gumilar Sambas putra
Contact Email
lppm@itsm.ac.id
Phone
+6287855327130
Journal Mail Official
lppm@itsm.ac.id
Editorial Address
Jl. Sumatra No.118-120, Tegal Boto Lor, Kecamatan Sumbersari, Kabupaten Jember, Jawa Timur, Indonesia
Location
Kab. jember,
Jawa timur
INDONESIA
ABM: International Journal of Administration, Business and Management
ISSN : 27462439     EISSN : 27741664     DOI : https://doi.org/10.31967/abm.v8i1
Core Subject :
ABM: International Journal of Administration, Business and Management is an international journal, peer-reviewed, open access journal on administration, business, management, and entrepreneurship. This journal published half-yearly online by LPPM Institut Teknologi dan Sains Mandala. E-ISSN 2774-1664, P-ISSN 2746-2439. Focus and scope - Business Administration, Public Administration, Business Development, Business Innovation, Human Resource Management, Financial Management, Marketing Management, Strategic Management, Operating Management, and Entrepreneurial Innovation. Open access - free for readers, with article processing charges (APC) paid by authors or institutions. Indexed - Google Scholar, Sinta 4, Garuda, Index Copernicus, and other databases. Manuscripts are peer-reviewed and a first decision is provided to authors approximately 30-40 days after submission, acceptance to publication is undertaken in 10-20 days. ABM: International Journal of Administration, Business and Management published two times a year (June - November and December - May) The submitted manuscript would be check for plagiarism using by turnitin and grammarly.
Arjuna Subject : -
Articles 4 Documents
Search results for , issue "Vol 3 No 2 (2021)" : 4 Documents clear
THE EFFECT OF LEADERSHIP AND ORGANIZATIONAL COMMITMENT IN IMPROVING EMPLOYEE PERFORMANCE AT DEPARTMENT OF ENVIRONMENT AND TRANSPORTATION OF BONDOWOSO REGENCY Imam Wahyudi; Azrina Husin; Suwignyo Widagdo; Agustin H P
ABM: International Journal of Administration, Business and Management Vol 3 No 2 (2021)
Publisher : LPPM Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/abm.v3i1.535

Abstract

In decision-making, leadership and organizational commitment will have an impact on employee performance. The purpose of this study was to examine and analyze the effect of Leadership and Organizational Commitment on Employee Performance at the Department of Environment and Transportation in Bondowoso Regency partially and simultaneously. The sample in this study was 60 respondents who used the purposive sampling technique. Data analysis used multiple regression tests, hypothesis testing, and coefficient of determination (R2). Based on the results of the study, it was stated that leadership and organizational commitment had an effect on employee performance partially and leadership and organizational commitment had an effect on employee performance simultaneously. The results of this study are used as guidelines in making decisions by the Head of the Office.
THE EFFECT OF SERVICE QUALITY ON KIOSK OWNER SATISFACTION AT THE TRADE SERVICE (PASAR CANDIPURO) Vicky Andika Prahemas; Muhammad Firdaus; Muhaimin Dimyati
ABM: International Journal of Administration, Business and Management Vol 3 No 2 (2021)
Publisher : LPPM Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/abm.v3i1.537

Abstract

Broadly speaking, this study aims to determine the Effect of Licensing Service Quality Dimensions on Kiosk Owner Satisfaction at the Trade Service (Case Study at Candipuro Market, Lumajang Regency), this type of research is qualitative research, the sample in this study was 75 respondents, respondents in collecting this data is the owner of a kiosk at Candipuro Market, Lumajang Regency, the method of simple regression analysis, and the analytical method used in this study is descriptive analysis and multiple regression analysis. The research method used in this research is multiple linear regression, t test, f test and the coefficient of determination R2. The results of the research show that partially the assurance and empathy variables have no partial effect on the satisfaction of the kiosk owner at Candipuro market, this can be seen from the significant probability of the assurance and empathy variables. While the variables that have a significant effect are tangible, reliability, and responsiveness. So that the variable of Kiosk owner satisfaction is partially influenced by tangible, reliability and responsiveness (Ha is accepted and Ho is rejected). Keywords: Tangible Service Quality, Empathy, Responsiveness, Reliability and Assurance Kiosk Owner Satisfaction
MARKETING STRATEGY ANALYSIS USING SWOT (STRENGTH WEAKNESS OPPORTUNITY THREAT) AT CAFE FOX COFFEE & ROASTERY JEMBER Reza Ardiansyah; Haifa Haifa; Hayatul Masfufah
ABM: International Journal of Administration, Business and Management Vol 3 No 2 (2021)
Publisher : LPPM Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/abm.v3i1.538

Abstract

This study aims to determine the marketing strategy at Fox Coffee & Roastery Jember cafe, using a SWOT analysis (strength weakness opportunity threat). The data used in this study are primary data and secondary data. This research uses qualitative research. Methods of data collection using observation, interviews, documentation, questionnaires, and literature study. The sample used in this study was purposive sample. The resource persons taken in this study were company managers and 15 consumers of Fox Coffee & Roastery Jember cafe. Methods of data analysis using the IFE matrix, EFE matrix and SWOT matrix. The results of this study indicate that the marketing strategy used by Fox Coffee & Roastery Jember cafe is an aggressive strategy. This can be proven by the high score on the table of strength (strength) and opportunity (opportunity) owned by the cafe. So, Fox Coffee & Roastery Jember cafe has the potential to become a cafe that can dominate the market in Jember itself. Keywords: Strength, weakness, opportunity, threats, and marketing strategies
THE EFFECT OF TAXPAYER AWARENESS, TAX OFFICER SERVICES AND TAX SANCTIONS ON TAXPAYER COMPLIANCE IN TAXPAYER SERVICE OFFICES PRATAMA JEMBER Fendi Chandra Setiawan; Karim Budiono; Wiwik Fitria Ningsih
ABM: International Journal of Administration, Business and Management Vol 3 No 2 (2021)
Publisher : LPPM Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/abm.v3i1.539

Abstract

This study aims to determine the effect of taxpayer awareness, tax officer services and tax sanctions on tax compliance of free workers in the Jember Pratama tax service office. The data used in this study are primary data collected by survey method using questionnaire media. The data processing method uses multiple regression analysis methods with the help of the SPSS 18 analysis program. The results of hypothesis testing show that taxpayer awareness, tax officer services and tax sanctions have a positive and significant effect on individual taxpayer compliance with independent workers. Keywords: Taxpayers, Taxpayer Compliance, Taxpayer Awareness, Tax Officer Services, Tax Sanctions, Self-employment, Individual Taxpayers

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