Jurnal Ilmu Manajemen (JIM)
Jurnal Ilmu Manajemen (JIM) bertujuan menyebarluaskan hasil penelitian dari pemikiran bidang Manajemen (Sumber Daya Manusia, Keuangan, dan Pemasaran) kepada para akademisi, praktisi, dan mahasiswa. Jurnal Ilmu Manajemen (JIM) mencakup studi ilmu manajemen yang terdiri dari: 1. Manajemen Pemasaran; 2. Manajemen Sumber Daya Manusia; 3. Manajemen keuangan; 4. Manajemen Strategis; dan 5. Kewirausahaan.
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<![CDATA[Peranan Persepsi Manfaat sebagai Mediasi dalam Pengaruh Kemudahan Penggunaan dan Kepercayaan terhadap Penggunaan E-Commerce pada Aplikasi Traveloka ]]>
<![CDATA[Aziziyah Aziziyah]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9 No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n1.p205-216
<![CDATA[As time went on, business development also grew more rapidly. Booking and travel tickets online compliment online marketing. The aims to provide perceived ease of use, perceived usefulness, and trust in consumers to influence the system's level of use at higher consumers. The purpose of this study is to analyze and discuss the effect of perceived ease of use, perceived usefulness, and trust in e-commerce usage. Respondents in this study are consumers who have booked aeroplane tickets in less than one year with a minimum age of 18 years. The sampling method is non-probability sampling, and the sampling technique uses judgmental sampling. The sample used was 220. The data collection technique used in this study was an online questionnaire. Data analysis techniques using path analysis with the AMOS program. This study indicates that perceived ease of use has a positive and significant effect on perceived usefulness. Perceived ease of use has a positive and significant effect on e-commerce. Perceived benefits have a positive and significant effect on the use of e-commerce. Furthermore, trust has a positive and significant effect on the use of e-commerce.]]>
<![CDATA[Pengaruh Capital Adequacy Rasio, Dana Pihak Ketiga, dan Non Performing Loan, terhadap Profitabilitas dengan LDR sebagai Variabel Intervening pada Bank Umum Konvensional di Indonesia ]]>
<![CDATA[Ivan Lisfi Alphamalana]]>;
<![CDATA[Sista Paramita]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9 No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n1.p437-450
<![CDATA[The Bank is an institution that has a role as a financial intermediary between parties who need funds and can facilitate the payment flows. Additionally, The Bank has a function as industries that rely on public trust, so the health level of the Bank needs to be maintained. Profitability is essential for a bank because it measures a company's effectiveness in generating profits by maximizing its assets. This research aim is to investigate the effect of Capital Adequacy Ratio (CAR), Third Parties Funds (TPF), dan Non-Performing Loan (NPL), on Profitability with LDR as Intervening Variables. This research population is conventional commercial banks in Indonesia between 2012 to 2016. This research type is causality research using quantitative data”the sampling technique using a purposive sampling total of 150 samples. The statistical analysis tool in this research is lane analysis with software versions of AMOS 22 and IBM SPSS. The conclusion from this research results that CAR, TAPI F, and NPL variables affect LDR. The CAR, TPF, and LDR variables have not affected profitability, while the NPL variable affects profitability. Furthermore, CAR, TPF, and NPL cannot mediated by LDR.]]>
<![CDATA[Analisis Sell in May and Go Away di Bursa Efek Indonesia dan Malaysia Periode 2017-2019 ]]>
<![CDATA[Laila Marta Zarika]]>;
<![CDATA[R.A. Sista Paramita]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9 No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n1.p311-321
<![CDATA[In May and Go Away (SMGA), Sell is a type of seasonal Anomaly, which historically originated in Europe and America that between May-October returns lower than the other periods from November to April. This research aims to determine the difference in abnormal return in the May-October (Worst period) period and November-April (Best period) in Indonesia and Malaysia Stock Exchange between 2017 to 2019. This test conducted using the company's stock price data samples listed on the LQ45 index in the Indonesia Stock Exchange and the FBMKLCI index in the Malaysia Stock Exchange period 2017 to 2019. Hypothesis testing using paired sample t-test to answer if there is a difference in return between the best period and the worst period, to prove the Sell's existence in May and Go Away. The results showed no difference returns between the best and worst periods in the Sell in May and Go Away phenomenon at the Indonesia and Malaysia Stock Exchange period 2017 to 2019. The Investor considers SMGA as not a phenomenon containing excellent or bad information that is capable of affecting the price movement of shares so that SMGA as a strategy to buy stocks in the best period and sell in the worst period is no longer relevant]]>
<![CDATA[Keputusan Menggunakan Jasa Bengkel Mobil di Kabupaten Manokwari: Peran Kualitas Layanan, Faktor Individual, dan Lingkungan ]]>
<![CDATA[Louis Soemadi Bopeng]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9 No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n1.p1-9
<![CDATA[The workshop business in Manokwari has a phenomenon or a tendency for consumers or motorized vehicle owners to be disappointed when using the service of a repair shop because it does not match their expectations. The purpose of this study based on the formulation of the problem above is to determine the effect of service quality factors, individual factors, environmental factors on purchasing decisions. Also, the dominant factor influences. A sample of 118 respondents with the criteria of owning a four-wheeled motorized vehicle or more and having used a repair shop to maintain or repair their vehicle. The data collection method in this study is a survey method using a structured questionnaire. The data analysis method used is descriptive statistical methods and inferential statistical methods. An interesting finding from this study is that the results of the study prove that the factors that have the greatest influence on consumer purchasing decisions are environmental factors. This is considered rational for researchers because of the high sense of solidarity and concern among the Manokwari people plays an important role in their purchasing decision making. Opinions from friends become the main reference in making repair shop service decisions because they assume that Terman or the reference group has visited the workshop and they think the workshop is able to meet their expectations. Therefore, with a reference from a friend, they no longer experience confusion and spend time and money deciding which workshop to visit to purchase repair shop services. ]]>
<![CDATA[Pengaruh Perbedaan Karakteristik Brand Ambassador terhadap Keputusan Pembelian Konsumen Ruangguru ]]>
<![CDATA[Andrean Fredy Iswanto]]>;
<![CDATA[Sanaji Sanaji]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9 No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n1.p380-391
<![CDATA[The emergence of Ruangguru, an online-based tutoring application in 2014, has been very intriguing because it defeated several competitors, including Zenius.net, a pioneer of online-based tutoring applications in Indonesia. Ruangguru uses several Brand ambassadors and Celebrity Endorsers to support their brands with differences in professional and characteristic fields. This study examines whether there are differences in the influence of several brand ambassadors from Ruangguru with different characteristics/professions towards purchasing decisions. This study uses 200 samples with non-probability sampling techniques, and the method used is judgmental sampling. The data collection method uses questionnaires online. The data analysis technique used in this study is Regression and ANOVA. The result is that the differences in Ruangguru brand ambassadors' average influence on consumer and professional purchasing decisions increase significant differences, "Singer" and "Athlete". The Brand ambassador influences the Purchasing Decision, with 13% being the Brand Ambassador's influence and the remaining 87% is influenced by other factors not examined.]]>
<![CDATA[Analisis Pengaruh Makroekonomi, Komoditas Dunia, dan Indeks Dunia terhadap Indeks Harga Saham Gabungan (IHSG) pada Periode 2014-2019 ]]>
<![CDATA[Fadhil Ahmad]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9 No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n1.p295-310
<![CDATA[This research explains the influence of inflation, Exchange Rate, BI Rate, GDP, World Gold Price, Crude Oil Price, Dow Jones Industrial Average (DJIA), and Nikkei 225 toward Jakarta Composite Index (JCI). Type of research used in causality research with a quantitative approach. The sample was based on daily time series data from 1 January 2014 until 31 December 2019, using a complete sampling method that consists of 2190 samples. This research used a generalized autoregressive conditional heteroskedasticity (GARCH) method. The result of hypothesis testing by the GARCH method shows that the World Gold Price and Dow Jones Industrial Average significant have a positive effect, Then the Nikkei 225 significant have a negative effect, and then the Inflation, Exchange Rate, BI Rate, and GDP have not significant to the Jakarta Composite Index (JCI). The implication of this research provides information to investors who must pay attention to World Gold Price, Dow Jones Industrial Average, and Nikkei225 if they want to invest in Indonesian.]]>
<![CDATA[Pengaruh Lingkungan Kerja dan Motivasi Kerja terhadap Kepuasan Kerja Karyawan (Studi Kasus Divisi Pemasaran dan SDM di PDAM Surya Sembada Kota Surabaya) ]]>
<![CDATA[Haris Hermawan Pradana]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9 No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n1.p281-286
<![CDATA[An employee commitment depends on the work environment's concern and work motivation that has a close relationship with satisfaction to achieve these goals. Thus, the physical and mental aspects involved in every human being's work. This study aimed to determine how much influence the work environment and motivation on employee job satisfaction. This study takes in PDAM Surya Sembada City of Surabaya - a regional drinking water company located in Mayjend Prof. Dr Moestopo No 2. It is a company known as a provider of clean water services in Surabaya, which formed in 1976. The data collected by interviews, questionnaire, observation, and documentation. The sampling technique is non-probability. The statistical analysis is a multiple regression using SPSS. Based on the descriptive analysis test results with the three-box method category, the employee work environment variables and work motivation of employees in PDAM Surya Sembada Kota Surabaya included in the medium category.]]>
<![CDATA[Pengaruh Growth Opportunity, Corporate Social Responsibility, Good Corporate Governance dan Keputusan Investasi terhadap Nilai Perusahaan (Studi Pada Perusahaan Sektor Property, Real Estate & Building Construction Periode 2013-2017) ]]>
<![CDATA[Muhammad Fariz Wiranoto]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9 No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n1.p333-345
<![CDATA[This study analyses influence growth opportunities, corporate social responsibility, managerial ownership, committee audit, and investment decision to the company property, real estate & buildings construction sector from 2013 to 2017. This research is quantitative, employing purposive sampling and obtaining samples from 49 companies. Technique analysis used is multiple regression by SPSS. The research results show that growth opportunities, corporate social responsibility, managerial ownership, committee audit, and investment decision have a significant influence on the company. Partial it shows that: 1) growth opportunities have a positive impact significantly on the company, based on the results of data analysis, the companies experiencing a decline and increasing growth opportunity are also proven to be followed by an increase and decrease in firm value or (PER). 2) corporate social responsibility does not have significantly on the company. Based on data analysis from 40 sample companies, only one company presents more than 50% GRI information. 3) Managerial ownership does not have significantly on the company. From the data analysis results, most companies do not have managerial ownership companies. 4) The audit committee has no significant effect on the company's value because an audit committee in the company is seen only as a fulfilment of the government's regulatory obligations. The audit committee has not carried out its obligations in a manner maximum. 5) Investment decisions significantly do not affect the company's value because most companies have not implemented meaningful investment decisions, as evidenced by a TAG value of less than 1.]]>
<![CDATA[Pengaruh Edukasi Pelanggan pada Loyalitas Pelanggan melalui Kualitas Jasa ]]>
<![CDATA[Rully Arlan Tjahyadi]]>;
<![CDATA[Chandra Kuswoyo]]>;
<![CDATA[Cen Lu]]>;
<![CDATA[William Irianto]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9 No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n1.p346-354
<![CDATA[When customers actively participate in value creation, companies develop capabilities to understand customer needs. It shows that companies and customers play an active role in creating value. Some experts suggest that the inculcation of value is essential in the co-creation process between companies and customers and that customers change from passive listeners to active players. So the value creation process must focus on developing processes to support customer learning. Customers must learn relevant skills and behaviours in the purchase, production, and use of goods or services to participate and contribute to creating value effectively. Educating customers and ensuring customer knowledge of a service is the primary determinant of service quality and customer loyalty. This study uses Path Analysis to examines customer education's effect on customer loyalty through service quality. The result shows that customer education affects customer loyalty directly or indirectly through service quality. This study's findings indicate that customer education is an essential concept in achieving competitive advantage. Customer education is understood as active customer participation to improve excellent service]]>
<![CDATA[Pengaruh Kepuasan Kerja terhadap Kinerja Karyawan melalui Komitmen Afektif pada PT Cipta Nirmala ]]>
<![CDATA[Lia Widya Ningsih]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9 No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n1.p322-332
<![CDATA[This study aims to explain and identify job satisfaction, affective commitment and employee performance at PT Cipta Nirmala. The position of affective commitment in mediating job satisfaction on PT Cipta Nirmala's employee performance was tested and analyzed in this study. The population is all permanent employees in the PT Cipta Nirmala office section, amounting to 50 employees. The analysis technique uses SEM analysis by Smart PLS3. This research gives the result that positively and significantly, job satisfaction affects employee performance. Positively and significantly, job satisfaction is affected by affective commitment. There is no mediating affective commitment to job satisfaction in influencing employee performance.]]>
