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INDONESIA
Jurnal Bulletin
Published by Universitas Pembangunan Nasional Veteran Yogyakarta
ISSN : 14102293     EISSN : -     DOI : -
Core Subject : Education,
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Articles 9 Documents
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Search results for , issue "Vol 17, No 1 (2019): April 2019" : 9 Documents clear
PENGARUH SUKU BUNGA, PROSEDUR PELAYANAN DAN KECEPATAN PELAYANAN TERHADAP KEPERCAYAAN NASABAH DAN KEPUTUSAN PENGAMBILAN KREDIT PADA BRI DI WILAYAH SURAKARTA Santosa, Jarot; Mahendra, Denny
Jurnal Bulletin Vol 17, No 1 (2019): April 2019
Publisher : Buletin Ekonomi Manajemen, Ekonomi Pembangunan, Akuntansi

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Abstract

The purpose of this study is to find out and test the influence of interest rates, service procedures and the speed of service on customer trust and decision to take credit at BRI in the Surakarta Region. The population in this study is credit customers above Rp. 500,000,000.00 at BRI in the Surakarta Region with 880 customers. The sample in this study is 10% of the population that is equal to 88 customers, rounded up to 100 respondents in order to get better results. The analysis technique in this study uses the instrument test, t test, F test, test coefficient of determination and path analysis. The Hypothesis Test results are that interest rates have a significant effect on customer trust. Service procedures have a significant effect on customer trust. Service speed has no significant effect on customer trust. Interest rates have a significant effect on credit decision making. Service procedures have a significant effect on credit decision making. Service speed has a significant effect on credit decision making. Trust has a significant effect on credit decision making. The results of the F test can be summed up together with variable interest rates, service procedures, service speed, and trust influencing credit decision making. The results of the coefficient of determination show that 98.2% interest rates, service procedures and service speed influence the decision to take credit at BRI in the Surakarta region. The results of path analysis show that the direct effect of service speed on credit decision making is the most dominant influence in influencing credit decision making at BRI in the Surakarta region.
ANALISIS POLA KEPUASAN PENGUNJUNG TERHADAP DAYA TARIK WISATA TAMAN SARI YOGYAKARTA DENGAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) Irawati, Novi; Wahyuni, Sri
Jurnal Bulletin Vol 17, No 1 (2019): April 2019
Publisher : Buletin Ekonomi Manajemen, Ekonomi Pembangunan, Akuntansi

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Abstract

Visitor Satisfaction is a comparison between the performance expected by the customer compared to the actual performance in the field. When actual performance is higher than customer expectations, the customer feels satisfied and vice versa. The purpose of this study is to determine the performance of managers in providing good service to tourists and measuring customer satisfaction to the services provided while in Taman Sari Yogyakarta Tourism Object, by knowing the quality of performance of officers or managers in providing services to tourists are expected to be able to make improvements and evaluation of the management of servants so that the object of Taman Sari Cultural Tourism can be a tourist attraction that is in demand by tourists not only because of its tourist attraction but because of the quality of the servants who are good to tourists.
METODE DECISION TREE UNTUK PEMBUKAAN CABANG BARU DENTAL CARE & AESTHETIC CENTER Rahayu, Eka Sri; Sarjono, Haryadi
Jurnal Bulletin Vol 17, No 1 (2019): April 2019
Publisher : Buletin Ekonomi Manajemen, Ekonomi Pembangunan, Akuntansi

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Abstract

This study aims to predict the number of patients visiting Dental Care & Aesthetic Center, Jln. Taman Ratu blok BB1, No. 2A, Jakarta Barat, with the analysis technique used is to use a forecasting method approach consisting of seven methods namely moving average, exponential smoothing, trend projection, additive decomposition, average all, additive decomposition CMA multiplicative decomposition average all, multiplicative decomposition CMA, and period from January 2017 to September 2018. From the results of the research using seven forecasting methods, the smallest MAD is 39.66634 and the smallest MSE is 2.305.762, in the multiplicative decomposition average all method showed that the data showed the forecasting of the number of patients visiting Dental Care & Aesthetic Center in the October 2018 period amounting to 293,0451 patients. In addition, in this study the decision tree method is used for making alternative decisions which should be done by the company, the result of decision making using decision trees is to open a new branch in the Menteng area, Central Jakarta.
PENGARUH KUALITAS LAYANAN DAN PENGALAMAN TERHADAP KEPUASAN SERTA KEPERCAYAAN WISATAWAN (STUDI PADA WISATAWAN YANG BERKUNJUNG PADA OBYEK WISATA TELAGA MENJER DI WONOSOBO) Wicaksana, Gandhi Satria; Pujiastuti, Eny Endah; Suratna, Suratna
Jurnal Bulletin Vol 17, No 1 (2019): April 2019
Publisher : Buletin Ekonomi Manajemen, Ekonomi Pembangunan, Akuntansi

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The tourism industry is growing rapidly so research in tourism is also growing rapidly. This study aims to examine the tourist behavior intention in the future, especially post visiting the behavior intention. The problem raised is). Does service quality have a significant effect on tourist satisfaction?. 2. Does the tourist experience have a significant effect on tourist satisfaction?. 3. Does service quality have a significant effect on tourist trust?. 4. Do tourist experiences have a significant effect on tourist trust?. Does tourist satisfaction have a significant effect on tourist trust? The research was carried out at tourist sites, namely the lake of the Wonosobo trail. The sample used was Telaga Menjer visitors who first visited Telaga Menjer tourism object. The number of samples is 115 respondents. The method used is systematic random sampling with analysis techniques using path analysis. The results of the study show that there is a significant effect of Service Quality on Tourist Satisfaction, There is a significant influence of Tourist Experience on Tourist Satisfaction, There is a significant effect of Service Quality on Tourist Trust, There is a significant influence of Tourist Experience on Tourist Trust, There is a significant influence Satisfaction Tourists towards Tourist Trust.
PENGARUH MOTIVASI TERHADAP KINERJA DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI DI PT. TELKOM TELEKOMUNIKASI RIAU KEPULAUAN-BATAM Ramadhan, Adzhari; Wahyuni, Purbudi
Jurnal Bulletin Vol 17, No 1 (2019): April 2019
Publisher : Buletin Ekonomi Manajemen, Ekonomi Pembangunan, Akuntansi

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Abstract

In this research, a study conducted about how working motivation can influence someone works with the satisfaction aspect as the media. This research was intend to know the influence of working motivation to an employee performance, influence of work satisfaction to an employee performance and how intervening someone satisfaction of their works with influence of their work motivation will do to PT. Telkom Telekomunikasi Riau Kepulauan – Batam workers works. The population on this research is based on all the workers in with the sum of 128 employees. The technic that used for this research is using purposive sampling, which means a technic to selectively choose a sample so the samples will define the whole population even only with 56 employee.Some of its employees are 43 people or 76,8%, over 50 years old as many as 23 respondents or 41,1%, S1 educated as many as 30 respondents or 53,6% with 21-30 years working period there are 30 people or 53,6%. Method used for data gathering is using a questionnaire form.  The proposed hypothesis, will be tested statistically with structural equation modelling technic, with the help of SMATPL 3.2.7 program to tested the relation between these three variables. The research resulted with 1) Working motivation significantly influence working satisfaction, 2) Working satisfaction significantly influence employee performance, 3) Working motivations positively influence and significantly to employee work performance and work motivation positively influence and significantly to employee work performance with the media of employee working satisfaction in PT. Telkom Telekomuniasi Riau Kepulauan – Batam. This research implicated how PT. Telkom Telekomuniasi Riau Kepulauan – Batam management rise employee working performance by giving the employee motivation and satisfaction by working with them. The desire to controls and the satisfaction on having partners in works become the major issue that being the concern of management to boost up employee performance.
PERAN TINGKAT SUKU BUNGA, CAPITAL ADEQUACY RATIO, NET PERFORMING LOAN, RETURN ON ASSET DAN LOAN TO DEPOSIT RATIO TERHADAP PENYALURAN KREDIT USAHA MIKRO KECIL DAN MENENGAH (STUDI PADA BANK UMUM NASIONAL DI WILAYAH SURAKARTA) Haryanto, Aris Tri; Dewi, Septiana Novita
Jurnal Bulletin Vol 17, No 1 (2019): April 2019
Publisher : Buletin Ekonomi Manajemen, Ekonomi Pembangunan, Akuntansi

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Abstract

This study aims to determine the bank interest rates, Capital Adequacy Ratio, Non Performing loans, Return On Assets and Loan to Deposit Ratio significantly influence the amount of loans channeled by banks. The analysis technique used by regression, the samples in this study include: Banking companies in the Surakarta region that have been registered with Bank Indonesia that has been Go Public. National commercial banks that have complete data needed in this research variable. The results of this study indicate that the interest rates have a positive and significant effect, the variable Capital Adequacy Ratio (CAR) has a negative but not significant effect, the variable Net Performing Loan (NPL) has a negative and significant effect. The variable Return on Assets (ROA) has a positive but not significant effect, the variable Loan to Deposit Ratio (LDR) has a positive and significant effect on lending to MSMEs.
CUSTOMER BRAND RELATIONSHIP: PERAN BRAND LOVE TERHADAP BRAND COMMITMENT DAN POSITIVE WORD OF MOUTH Clara, Catharina
Jurnal Bulletin Vol 17, No 1 (2019): April 2019
Publisher : Buletin Ekonomi Manajemen, Ekonomi Pembangunan, Akuntansi

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Abstract

The purpose of this study is to find out how customer brand relationship, wheter strong consumer brand love influences willingness to spread positive word of mouth directly or  through brand commitment. This research is a survey research, conducted in 5 cinema locations in Palembang. The analysis method uses mediated regression analysis. So the results of this study can explain whether brand love influences brand commitment and willingness to spread positive word of mouth.
KERJASAMA “KEMITRAAN INDONESIA - AUSTRALIA UNTUK KESETARAAN GENDER DAN PEMBERDAYAAN PEREMPUAN” (MAMPU) DALAM MENGATASI PERMASALAHAN PEREMPUAN PEKERJA RUMAHAN DI DAERAH ISTIMEWA YOGYAKARTA Nuranisa, Ezzah; Saepudin, Asep
Jurnal Bulletin Vol 17, No 1 (2019): April 2019
Publisher : Buletin Ekonomi Manajemen, Ekonomi Pembangunan, Akuntansi

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This paper describes the existence and condition of women homeworkers (PPR/Perempuan Pekerja Rumahan) in the Special Region of Yogyakarta (DIY). Based on the data and analysis results show that the conditions of the PPR in the Special Region of Yogyakarta in particular and Indonesia in general have not received their proper rights as workers, as stated in the ILO Convention Number 177 of 1996. This is indicated by the existing laws and regulations in Indonesia, commitments and the support of the regional government has not guaranteed PPR rights. Therefore, through the MAMPU Program, in this case YASANTI strives for rights and protection for PPR is guaranteed social protection and rights as workers, such as other formal or informal workers. The MAMPU program carried out for this purpose is to increase the access of homeworkers to social protection programs and improve the conditions of women homeworkers and eliminate discrimination in the workplace. The program has succeeded in placing PPR as a group of workers who need to get social protection and be treated equally in their rights as workers, like other workers.
DEVELOPMENT ANALYSIS OF MULTIPOINT VIDEO CONFERENCING IN EDUCATION Sukmandhani, Arief Agus; Mansuan, Melki Sadekh; Lokaadinugroho, Indrabudhi; Maryam, Siti
Jurnal Bulletin Vol 17, No 1 (2019): April 2019
Publisher : Buletin Ekonomi Manajemen, Ekonomi Pembangunan, Akuntansi

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Abstract

In this modern era, people can do meetings by doing video conferencing. By doing video conferencing we can reach our colleagues who are geographically far from us in real time, as if we are close to them through video and audio visual. it's just that sometimes the capacity of video conferencing tools becomes an obstacle in doing conference simultaneously for multiple locations. Video conferencing between three or more locations is possible through the Multipoint Control Unit (MCU) system. This research was conducted at one of the educational institutions which had several branches spread in various locations and each location had a video conference tool. MCU system that was used previously is the sx20 telepresence which can only accommodate 3 video conference locations simultaneously. from this problem this educational institution developed a new MCU system using Acano. By using this Acano system can support HD quality video so that video and audio can be clearly displayed.

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