Jurnal Tepak Manajemen Bisnis
Tepak adalah suatu tempat yang mempunyai bentuk khusus, di situ terhimpun beberapa jenis tanaman berupa Sirih, Kapur, Gambir dan Pinang yang harus ada pada setiap akan dimulainya acara adat melayu khusus di Riau.Tepak ini bermakna tempat yang tidak akan ditinggalkan dan harus ada seperti pepatah adat Melayu" Takkan lekang karena panas dan Takkan lapuk karena hujan"Dengan demikian dalam kontek judul jurnal Tepak Manajemen Bisnis memberikan arti bahwa dalam jurnal tersebut dapat menghimpun berbagai penelitian di bidang Manajeman bisnis.Jurnal ini akan tetap terbit sepanjang masa untuk mengeluarakan butir-butir Ilmu Pengetahuan di bidang Manajeman Bisnis yang berguna bagi pembangunan Negara dan Bangsa.
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<![CDATA[PENGARUH PERTUMBUHAN PERUSAHAAN DAN STRUKTUR MODAL TERHADAP PROFITABILITAS DAN NILAI PERUSAHAAN PADA PERUSAHAAN ASURANSI DI BURSA EFEK INDONESIA ]]>
<![CDATA[Melynda, Mira Dewi]]>;
<![CDATA[Rasuli, M]]>;
<![CDATA[Rokmawati, Andewi]]>
<![CDATA[ Jurnal Tepak Manajemen Bisnis Vol 10, No 3 (2018) ]]>
Publisher : <![CDATA[Jurnal Tepak Manajemen Bisnis ]]>
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<![CDATA[This study aims to determine the effect of corporate growth and capitalstructure on profitabiltias. to know the influence of company growth and capital structureto company value on insurence company, to know the influence of profitability tocompany value, to know the influence of profitability mediate growth of company tocompany value at Insurance Company at Indonesia Stock Exchange. And to know theeffect of profitabilty mediate capital structure to company value at Insurance Company atIndonesia Stock Exchange. The sampel of this study are 12 of 14 Population of InsuranseCompany that listed at Indonesia Stock Exchange. This study method is using purposivesampling and Data Analysis is using Path Anaysis. The results of this study indicate thecompanys growth and capital structure have a significant effect on profitability.Corporate growth and capital structure significantly influence the value of insurancecompanies in Indonesia Stock Exchange. Profitability significantly affects the value ofinsurance companies in Indonesia Stock Exchange. The Companys growth does affectthe value of the company through the profitability of insurance companies in theIndonesia Stock Exchange. Capital structure does affect the value of the companythrough the profitability of insurance companies in the Indonesia Stock Exchange.]]>
<![CDATA[PENGARUH KEPEMIMPINAN TERHADAP KEPUASAN KERJA SERTA DAMPAKNYA TERHADAP KINERJA SEKOLAH NEGERI SE-KOTA PEKANBARU ]]>
<![CDATA[Wahyuni, Sri Wirda]]>;
<![CDATA[Zulfadil, Zulfadil]]>;
<![CDATA[Chairilsyah, Daviq]]>
<![CDATA[ Jurnal Tepak Manajemen Bisnis Vol 10, No 3 (2018) ]]>
Publisher : <![CDATA[Jurnal Tepak Manajemen Bisnis ]]>
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<![CDATA[This study aims to determine the relationship of leadership to jobsatisfaction job and impact to school performance of SMP Negeri asPekanbaru City. The population in this study included all vice principla isaslo as teachers of the school, amounting to 120 people. The primary datawere collected by questionnaire as the instrument to prove the result of thestudy, to test the hypotheses using Structural Equation Model-Partial leastSquare with Wrap.PLS.5.0. Sampling technique chosen is sensus sampling(120 teachers SMP Negeri of Pekanbaru City). The results showed that: 1)Leadership of School Principla have significant effect on The Teacher of JobSatisfaction, 2) The Teacher of Job Satisfaction influence on Schoolperformance; .3)Leadership of School Principla influence the SchoolPerformance, and 4)Through Teacher of Job Satisfaction have positive andsignificant impact on the School performance, it can be concluded, TheTeacher of Job Satisfaction have an important role in mediating relationsbetween Leadership of School Principla on the School performance.]]>
<![CDATA[ANALISIS STRATEGI BAURAN PEMASARAN TERHADAP VOLUME PENJUALAN BATIK INDRAGIRI DI KABUPATEN INDRAGIRI HULU ]]>
<![CDATA[Gustiani, Andina]]>;
<![CDATA[Jahrizal, Jahrizal]]>;
<![CDATA[Heri, Helwen]]>
<![CDATA[ Jurnal Tepak Manajemen Bisnis Vol 10, No 3 (2018) ]]>
Publisher : <![CDATA[Jurnal Tepak Manajemen Bisnis ]]>
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<![CDATA[This study aims to analyze the influence of product, price, promotionand place influence on sales Indragiri Batik In Indragiri Hulu. The studypopulation is consumers who buy batik as much as 529 consumers. The samplesize that will be used is 121 people. Data used in this research are primary dataand secondary data. Methods of data collection using questionnaires. The dataanalysis used is descriptive and quantitative. Data analysis used in this researchis multiple linear regression analysis. The results of this study affect productIndragiri Batik Sales Volume in Indragiri Hulu district. For that quality productssuch as batik materials, motifs and colors would be very important for the buyers.The better the product then the sales volume will increase. Price effect onIndragiri Batik Sales Volume in Indragiri Hulu district. For that price set shouldbe a concern, by providing affordable prices and discounts on each purchase witha certain amount, of course when compared with competitor products willincrease sales volume. The more affordable the set price then the sales volumewill increase. Promotion affects Indragiri Batik Sales Volume in Indragiri Huludistrict. For that promotion made batik craftsmen especially personal sales andget a bonus on every purchase is very important. Place influences to IndragiriBatik Sales Volume in Indragiri Hulu district. This indicates that the place candetermine the sales volume. For that batik selling place is very important for thebuyer or consumer batik easy to reach and easy access menunju menokasi is veryimportant.]]>
<![CDATA[PENGARUH KUALITAS KEPEMIMPINAN DAN BUDAYA ORGANISASI TERHADAP KEPUASAN KERJA SERTA DAMPAKNYA TERHADAP KINERJA KARYAWAN (Studi Kasus BPJS Ketenagakerjaan Wilayah Sumbariau) ]]>
<![CDATA[Lukito, Muhammad Pandu]]>;
<![CDATA[Zulfadil, Zulfadil]]>;
<![CDATA[Indarti, Sri]]>
<![CDATA[ Jurnal Tepak Manajemen Bisnis Vol 10, No 3 (2018) ]]>
Publisher : <![CDATA[Jurnal Tepak Manajemen Bisnis ]]>
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<![CDATA[This study aims to determine and analyze, the influence of leadershipquality and organizational culture on job satisfaction and its impact on employeeperformance on employee BPJS Employment Region Sumbariau. The researchmethod is explanatory research, where variables are measured by numericalscale, data collecting method using interview, with questionnaire. Dataprocessing using SPSS v18 software, with descriptive analysis and hypothesistesting path analysis. The results showed that (1) the quality of leadership had adirect and indirect effect through job satisfaction on employee performance onemployee BPJS Employment Region Sumbariau. (2) Organizational culture hasno direct effect on employee performance, but indirectly influence through jobsatisfaction on employee performance. this is caused by the dimensions ofAutonomy and Entrepreneurship seen from the distribution of respondents answerthis research (3) job satisfaction has a direct effect on employee performance andjob satisfaction variables which become intervening variable in this researchmediate the quality of leadership and organizational culture, increased if thequality of leadership and organizational culture first through job satisfaction.]]>
<![CDATA[PENGARUH KOMPETENSI DAN MOTIVASI TERHADAP KINERJA GURU YANG DIMODERATING OLEH SUPERVISI (STUDI KASUS PADA SMA NEGERI DI KECAMATAN TAPUNG) ]]>
<![CDATA[Ramefa, Yuli]]>;
<![CDATA[Indarti, Sri]]>;
<![CDATA[Efni, Yulia]]>
<![CDATA[ Jurnal Tepak Manajemen Bisnis Vol 10, No 3 (2018) ]]>
Publisher : <![CDATA[Jurnal Tepak Manajemen Bisnis ]]>
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<![CDATA[The specific goal of this research was to test on how supervisionmoderates the effect of competency and motivation toward senior high schoolteacherâs work performance in TapungDistrict. The use of this research was toexplain and to enlarge the previous research about the effect of work motivationand professional competency toward teacherâs work performance. The populationof this research was 106 teachers of Public Senior High School in TapungDistrict. This research used primer data with scale likert of five variables. Thisresearch used regression Analyze model approach. Method analyzes used wasvalidated test, reliability and linear regression with moderation test. The result ofthe research was shown that competency has a positive and significant effecttoward teacher performance, motivation has positive and significant effect towardteacherâs work performance. Supervision has a positive and significant effecttoward teacherâs work performance. The moderated competency by supervisionwas affected toward teacherâs work performance of Public Senior High School atTapung. A motivation which was moderated by supervision was not effected to thework performance of Public Senior High School teacher at Tapung District.]]>
<![CDATA[PENGARUH MOTIVASI DAN IKLIM PSIKOLOGIS TERHADAP KINERJA PEGAWAI PADA KANTOR PELAYANAN PAJAK MADYA PEKANBARU DENGAN KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING ]]>
<![CDATA[Mianto, Astris]]>;
<![CDATA[Hendriani, Susi]]>;
<![CDATA[Efni, Yulia]]>
<![CDATA[ Jurnal Tepak Manajemen Bisnis Vol 10, No 3 (2018) ]]>
Publisher : <![CDATA[Jurnal Tepak Manajemen Bisnis ]]>
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<![CDATA[This study aims to determine and analyze the influence betweenMotivation and Psycological Climate, on the Employee Performance of KantorPelayanan Pajak Madya Pekanbaru With Job Satisfaction As InterveningVariables. The population of this study were employee in Kantor Pelayanan PajakMadya Pekanbaru with the all level who totaled 95 people. The sample in thisstudy were 95 people obtained by the method of Stratified Random Sampling. Theinstrument used for data collection is by ordinal scale model questionaire. To testthe hypothesis used descriptive analysis and path analysis. The results of dataanalysis show that (1) Motivation has a positif and significant effect onPerformance, (2) Psycological Climate has a positif and signifikant effect onPerformance (3) Job Satisfaction has a positif and significant effect onPerformance (4) Motivation has a positif and significant effect on Performancewith Job Satisfaction As Intervening Variables (5) Psycological Climate has apositif and significant effect on Performance with Job Satisfaction AsIntervening Variables.]]>
<![CDATA[PENGARUH SERVICESCAPE TERHADAP SERVICE PERFORMANCE DAN CUSTOMER SATISFACTION PADA PELABUHAN KELAS IV PELINDO I CABANG RENGAT, KABUPATEN INDRAGIRI HULU, PROVINSI RIAU ]]>
<![CDATA[Kurniawan, Rieskie]]>;
<![CDATA[Zulkarnain, Zulkarnain]]>;
<![CDATA[Rustam, Bambang Rianto]]>
<![CDATA[ Jurnal Tepak Manajemen Bisnis Vol 10, No 3 (2018) ]]>
Publisher : <![CDATA[Jurnal Tepak Manajemen Bisnis ]]>
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<![CDATA[The study conducted in Pelindo I Rengat branch or known as PelabuhanRengat. The purpose is to know the direct and indirect influence of servicescapetowards customer satisfaction through service performance as the mediating variable.Population are port users of Pelabuhan Rengat consists of 73 users. Samples taken bycensus to all port users of Pelabuhan Rengat. Variables used are servicescape asexogenous, customer satisfaction as endogeneus, and service performance as themediating variable. Data analyzed by using descriptive and SEM-PLS that assisted byWarpPLS 5.0. The study reveals that servicescape significantly influences serviceperformance, but not significantly towards customer satisfaction. Service performancehas significant influence towards customer satisfaction. Servicescape has indirectinfluence towards customer satisfaction mediated by service performance. Optimizingthe quality of servicescape and enhancing the service performance may potentiallyimprove port userâs satisfaction.]]>
<![CDATA[PENGARUH PERSEPSI MANFAAT , PERSEPSI KEMUDAHAN ,SIKAP, KONTROL PRILAKU , DAN NORMA SUBYEKTIF TERHADAP MINAT PENGGUNAAN UANG ELEKTRONIK PADA BANK BUMN DI KOTA PEKANBARU ]]>
<![CDATA[Karnadi, Zachrie]]>;
<![CDATA[Zulkarnain, Zulkarnain]]>;
<![CDATA[Alwie, Alvi Furwanti]]>
<![CDATA[ Jurnal Tepak Manajemen Bisnis Vol 10, No 3 (2018) ]]>
Publisher : <![CDATA[Jurnal Tepak Manajemen Bisnis ]]>
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<![CDATA[This study aims to investigate the perception of interest in the use ofelectronic money in the city of Pekanbaru. This thesis analyzes the factors thatinfluence intention to use the use of electronic money as a new product categoryfor payment instrument in Indonesia, by raising electronic money case study at 3state-owned banks in Pekanbaru city. This research integrates Theory AcceptanceModel (TAM) and Theory Planned Behavior (TPB). This research is descriptiveand explorative quantitative research. Data acquisition conducted on customersand non-customers 3 BUMN Bank (Bank Mandiri, BRI, and BNI) This study foundthat intention to use the use of electronic money is influenced by perceiveduselfulness, attitude, perceived behavior control, and subjective norms.]]>
<![CDATA[ANALISIS EFEKTIVITAS CRM DAN KUALITAS PELAYANAN TERHADAP KEPUASAN DAN LOYALITAS PASIEN RAWAT INAP DI RS AWAL BROS PANAM ]]>
<![CDATA[Gusriansyah, Gusriansyah]]>;
<![CDATA[Zulkarnain, Zulkarnain]]>;
<![CDATA[Alwie, Alvi Furwanti]]>
<![CDATA[ Jurnal Tepak Manajemen Bisnis Vol 10, No 3 (2018) ]]>
Publisher : <![CDATA[Jurnal Tepak Manajemen Bisnis ]]>
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<![CDATA[The purpose of this study is to analyze the effectiveness of CRM andservice quality toward inpatient satisfaction and loyalty of Awal Bros PanamHospital. Data collection technique used questionnaires distributed to patientswho had been treated 2 times or more in Awal Bros Panam Hospital. Data wereanalyzed using path analysis technique. Based on the results of data processingcan be concluded that; 1) The loyalty inpatient were spurious loyalty, itâs meanthat consumer influenced subjective norm that is difficult to choose other hospital,situational factor needed handling patient condition as soon as possible. 2) Themore effectives of CRM implemented would be improves patient satisfaction.Application of CRM could be more effective if the RS given small gift for patientsthose gradually recovering his condition. 3) The higher of service quality wouldbe improves patient satisfaction. The quality of service has needs to be improvedon personal attention aspect of medical personnel to reduce the anxiety ofpatients, the majority of women aged ⥠51 years during the treatment period. 4)The more effectives of CRM that has been implemented can improve patientloyalty. Patient loyalty can increase if hospital management is able to implementCRM more effectively so that patients are proud and believe in the service ofmedical personnel. 5) The higher the quality of service can increase patientloyalty. The medical personnel have shown a professional understanding andattitude, but still lacking in personal attention. 6) The more effective CRM that isimplemented can improve patient satisfaction and loyalty. Patients consideredCRM to be effective enough in fulfilling patient satisfaction in procedural care,but the expectation of the patient would want the hospitals appreciation forpatients whose condition is recovering. 7) The higher quality of service canimprove patient satisfaction and loyalty. The most effective quality of service is aclear transparency of information and risks during the treatment. This means thatpatients feel satisfied because they feel handled by medical personnel who work ina professional manner that helped increase loyalties.]]>
<![CDATA[PENGARUH KUALITAS PRODUK DAN BRAND IMAGE TERHADAP KEPUASAN DAN LOYALITAS KONSUMEN PADA PT. GREENTECH KAWASAKI CAKRAWALA MOTORINDO DI KOTA PEKANBARU ]]>
<![CDATA[Nafrial, Rizki Samzami]]>;
<![CDATA[Zulkarnain, Zulkarnain]]>;
<![CDATA[Alwie, Alvi Furwanti]]>
<![CDATA[ Jurnal Tepak Manajemen Bisnis Vol 10, No 3 (2018) ]]>
Publisher : <![CDATA[Jurnal Tepak Manajemen Bisnis ]]>
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<![CDATA[This study aims to analyze the effect of product quality and brand imageon customer satisfaction. To analyze the effect of product quality and brand imageon Consumer loyalty. To analyze the effect of product quality on loyalty throughconsumer satisfaction. To analyze the influence of brand image on customerloyalty through satisfaction and to analyze the influence of customer satisfactionon consumer loyalty PT. Greentech Kawasaki Cakrawala Motorindo inPekanbaru City. Research population is consumer of PT. Greentech KawasakiCakrawala Motorindo in Pekanbaru City in 2017 as many as 575 consumers. Thesample size that will be used is 103 people. Data analysis using path analysismethod (path analisys). The results of this study indicate that Product Quality andBrand image influence on consumer satisfaction. Product Quality and Brandimage affect loyalty. This indicates that the better the brand image is positivecertainly increases loyalty. Product Quality significantly influence loyalty throughSatisfaction. Brand image influence satisfaction through loyalty. Satisfactionaffects loyalty.]]>
