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Jurnal Tepak Manajemen Bisnis
Published by Universitas Riau
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Core Subject : Science,
Tepak adalah suatu tempat yang mempunyai bentuk khusus, di situ terhimpun beberapa jenis tanaman berupa Sirih, Kapur, Gambir dan Pinang yang harus ada pada setiap akan dimulainya acara adat melayu khusus di Riau.Tepak ini bermakna tempat yang tidak akan ditinggalkan dan harus ada seperti pepatah adat Melayu" Takkan lekang karena panas dan Takkan lapuk karena hujan"Dengan demikian dalam kontek judul jurnal Tepak Manajemen Bisnis memberikan arti bahwa dalam jurnal tersebut dapat menghimpun berbagai penelitian di bidang Manajeman bisnis.Jurnal ini akan tetap terbit sepanjang masa untuk mengeluarakan butir-butir Ilmu Pengetahuan di bidang Manajeman Bisnis yang berguna bagi pembangunan Negara dan Bangsa.
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Search results for , issue " Vol 7, No 1 (2015)" : 12 Documents clear
PENGARUH KOMPETENSI, KOMITMEN DAN PENGEMBANGAN KARIR TERHADAP KINERJA KARYAWAN PT. BANK RAKYAT INDONESIA (PERSERO) KANTOR WILAYAH PEKANBARU Shaputra, Angga Rahyu; Hendriani, Susi
Jurnal Tepak Manajemen Bisnis Vol 7, No 1 (2015)
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This study aims to determine the effect of Competence, Organizational Commitment and Career Development on Employee Performance Bank Rakyat Indonesia Pekanbaru Regional Office. The method of analysis used in this study is descriptive statistical analysis method and inferential statistics through Multiple Regression. The method of research using survey methods, of the number of population of 1101 employees of Bank Rakyat Indonesia Regional Office Pekanbaru taken a sample of 294 respondents with a stratified random sampling technique. Before testing the hypothesis, test the validity and reliability of the primary data questionnaire using SPSS version 17.0. Regression equations were then tested with analysis of classical assumption of normality test, Multicollinearity Test, Test and Test Heteroskidastity autocorrelation. Analysis of the influence of the independent variables with the dependent variable analysis performed with the t test, F test, the coefficient of determinant (R2) and correlation coefficient (R). The results showed a partial factor of career development does not affect the performance of the employee, but simultantly, competency, commitment and career development have an influence on the performance of the employees of Bank Rakyat Indonesia Pekanbaru Regional OfficeKeywords: Competence, Commitment, Career Development, Performance
ANALISIS SEGMENTASI PASAR BERDASARKAN DEMOGRAFIS DAN PERILAKU DIDASARKAN MANFAAT PADA NASABAH KREDIT PT. BPR MITRA RAKYAT RIAU KOTA PEKANBARU restuti, Sri
Jurnal Tepak Manajemen Bisnis Vol 7, No 1 (2015)
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This study aims to analyze the characteristics of the market segmentation of the Customer Credit PT. BPR Mitra Rakyat Riau based on demographics and behavior based on the merits, to analyze the prioritized segments as a target market and to analyze the competitive strategies are most appropriate. The study population was a credit to all customers in December 2013 amounted to 897 customers. The research sample using Taro Yamane formula amounted to 136 customers.Research results (1) Market segmentation based on behavioral formed consisting benefit from quality service and economical consisting of 8 new factors based on the amount of the interest owned by the accuracy and speed of transactions and complaints officer, the officers ability to serve and lighter penalty charge, suitability capability, flexibility and cost of a light installment, the credibility of the BPR and ease of information, billing procedures and office location, suitability and comfort schedule service, speed of loan disbursements and repayments late fee. With the number of customers as many as 71 people, or 52.20%, (2) segment is prioritized as a target market is the segment 2 with a lot of customers by 71 people, or 52.20%, ie factor 1 (Accuracy and speed of transactions and complaints officer), factor 2 (capability officers in serving and lighter penalty charge), factor 3 (Suitability capability, flexibility and cost lightweight installment), factor 4 (BPR credibility and ease of information), factor 7 (Speed Credit Realization) and factor 8 (penalty delay Instalment). Profile formed on segment 2 are customers aged <25 years, 36-45 years and> 55 years, the last education <high school, high school, S1 / S2, civil servants, entrepreneurs, businessmen / traders, others, and the average income per month for 2 million - 5 million 5 million - 10 million and (3) the competitive strategy is the most appropriate notice the most dominant factor in the credit interest on the first factor on the accuracy and speed of transactions and complaints officer in the indi- indicators: accuracy in obtaining the information, the administrative process in accordance with a predetermined schedule, promptness in servicing the teller cash transactions, alertness of officers serving the complaint, the speed in providing credit information and administrative processes and rapid preparation of credit applicationsKeywords: Market Segmentation, Demographics and Behavior.
ANALISIS PENGARUH MOTIVASI, KEMAMPUAN DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN PADA PT. BANK RIAU KEPRI CABANG BATAM Mardana, Fauzi Yose
Jurnal Tepak Manajemen Bisnis Vol 7, No 1 (2015)
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This study aims to analyze and examine the influence of motivation, ability and discipline on the performance of employees working at PT Bank Riau Kepri Branch in Batam, either simultaneously or partially.The population in this study is the Employee of PT.Bank Riau Kepri Branch in Batam, amounting to as many as 88 people. Data collection using saturated sampling so that the sample amounted to 88 people. While the data collection techniques used were through interviews and questionnaires. To determine the magnitude of the relationship and the influence of independent variables on the dependent variable used method Regression Analysis Model. Meanwhile, to test the hypothesis using a statistical test. The results showed that the statistical calculation results obtained multiple correlation coefficient (R) with a value of 0.582 and the results of the coefficient of determination (R2) of 33.9% means that the influence of variable motivation, ability and discipline to performance is at 33.9%, and other variables that affect the performance of 66.1% variable. The significance of the influence of motivation, ability and discipline to the performance can be shown from the value of Fcount is greater than Ftable at level α = 5%. The results showed that the F count = 14,338 greater than the F table = 2.71. From the figure then the hypothesis H0 is rejected and H1 is accepted, which means the higher the level of motivation, ability and discipline, the higher the employee performance PT.Bank Kepri Riau branch in Batam. Partial test showed that the largest partial determination coefficient value contained in the variable ability by 46.1% to 0,000 sig.ability value, tcount = 4.231 > ttable = 1.633. These results indicate that the capability variable has the most dominant influence on the performance of PT Bank Riau Riau Batam Branch.Key Word : Motivation, Ability, Discipline, Employee Performance
PENGARUH KOMITMEN DAN MOTIVASI TERHADAP KEMAMPUAN DAN KINERJA DOSEN (Studi Kasus Bidang Ilmu Eksakta) Riandika Putra, Gevin Meirio
Jurnal Tepak Manajemen Bisnis Vol 7, No 1 (2015)
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This study aims to determine the influence of commitment and motivation towards the capability and performance of the exact sciences lecturer at Faculty of University of Riau. As the dependent variable is the performance and capabilities, while the independent variable is the commitment and motivation. The method of analysis used in this study is descriptive statistical analysis method and multiple regression analysis.This study used a survey method, where a population of as many as 544 lecturers Riau University Faculty of exact sciences, taken a sample of 230 respondents with a stratified random sampling technique. Before testing the hypothesis, test the validity and reliability of the primary data questionnaire using SPSS version 17.0. Regression equations were then tested with analysis of classical assumption of normality test, multicollinearity test, heteroskidastity test and autocorrelation test. Analysis of the influence of the independent variables with the dependent variable analysis performed with the t test, F test, the coefficient determinant (Adjusted R2) and correlation coefficient (R).The results showed partially and simultantly, commitment and motivation factors have an influence on the ability. Variable commitment, motivation and ability to partially and together have an influence on performance. The path analysis demonstrated a commitment to have a dominant influence on the performance that is equal to 48.2%, whereas 16.4% of the motivation and capability factor of 14.4%.Keywords: Commitment, Motivation, Ability, Performance
PENGARUH KEPEMIMPINAN, PENGEMBANGAN KARIR DAN MOTIVASI TERHADAP KEPUASAN KERJA KARYAWAN BANK RIAU KEPRI CABANG UTAMA PEKANBARU Sicilia, Gita
Jurnal Tepak Manajemen Bisnis Vol 7, No 1 (2015)
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This study aims to determine the effect of factors leadership, career development and motivation on job satisfaction of employee of Bank Riau Kepri Main Branch Office Pekanbaru. As the dependent variable is a leadership, career development and motivation, while the independent variable is job satisfaction. The method of analysis used in this study is descriptive statistical analysis method and inferential statistics through Multiple Regression. Methods Research using census method, in which the entire population of as many as 111 employees of Bank Riau Kepri Main Branch Office Pekanbaru, used as a sample as well as research respondents. Before testing the hypothesis, test the validity and reliability of the primary data questionnaire using SPSS version 17.0. Regression equations were then tested with analysis of classical assumption of normality test, Multicollinearity Test, Test Heteroskidastity and Test Autocorrelation. Analysis of the influence of the independent variables with the dependent variable analysis performed with the t test, F test, the coefficient determinant (Adjusted R2) and correlation coefficient (R).Partial results showed leadership factor has no effect on employee job satisfaction but simultantly factors of leadership, career development and motivation has an influence on employee job satisfaction of Riau Kepri Bank Main Branch Office PekanbaruKeywords: Leadership, Career Development, Motivation, Job Satisfaction
PENGARUH BUDAYA ORGANISASI, DISIPLIN KERJA DAN KEPEMIMPINAN TERHADAP KINERJA PEGAWAI PADA SEKRETARIAT DAERAH KABUPATEN INDRAGIRI HULU Khaliq, Ilham
Jurnal Tepak Manajemen Bisnis Vol 7, No 1 (2015)
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This research aims to identify and analyze the influence of Organizational Culture, Work Discipline and Leadership towards employees Performance In Indragiri Hulu District Secretariat, both parisially and silmultantly.This research took a sample of 138 employees of the Regional Secretariat of Indragiri Hulu. The analysis method used is multiple linear regression model and analyzed by using statistical tests SPPS program version 17.00. whereas for the hypothesis test, the researcher used the F statistical test, test of determination (R2), t test and test of correlation (r2). Method of data collection used is questionnaires with ordinal preliminary data that has been converted into a range by using the method of successive intervals (MSI).The coefficient determination developed by R2 is the relationship proportion between Y to X which is obtained that the R Squere is 0,139, or 14%. Organizational culture, discipline, and leadership while the remaining 86% is influenced by other variables which are not included in this research model. Based on the results of this research, it can be seen that there is influence between organizational culture and work discipline and leadership silmultanly and significantly. While partially organizational culture, and work discipline influence significantly to the Regional Secretariat Employee Performance in Indragiri Hulu, whereas there is no significant effect of the leadership on employee performance of Indragiri Hulu District Secretariat. Variable of organizational culture is the dominant variable affecting the performance.Keywords: Organizational Culture, Discipline, Leadership, and Performance
PENGARUH BUDAYA ORGANISASI, PELATIHAN DAN MOTIVASI TERHADAP KINERJA PEGAWAI KANTOR BUPATI KABUPATEN KEPULAUAN MERANTI Waluyo, Joko; Efni, Yulia
Jurnal Tepak Manajemen Bisnis Vol 7, No 1 (2015)
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The purpose of this study was to determine the effect of Organizational Culture, Training and Motivation Employee Performance at Kantor Bupati Kabupaten Kepulauan Meranti. Research done at the Meranti Islands Regency Regency Office with research subjects were employees , the survey method used is the technique of multiple regression analysis . Samples were employees at Kantor Bupati Kabupaten Kepulauan Meranti, amounting to 75 people selected by simple random sampling technique . The instrument used to collect data is by using questionnaires . Validity was tested by using Product Moment formula and instrument reliability coefficients calculated using alpha Cronbach formula. The results showed that : ( 1 ) There is a positive effect of organizational culture , education and training and motivation on employee performance simultaneously at Kantor Bupati Kabupaten Kepulauan Meranti at Kantor Bupati Kabupaten Kepulauan Meranti. ( 2 ) There is a positive influence of organizational culture on the performance of partially at Kantor Bupati Kabupaten Kepulauan Meranti ( 3 ) There is a positive effect of education and training on employee performance partially at Kantor Bupati Kabupaten Kepulauan Meranti. ( 4 ) There is a positive effect of motivation on employee performance partially Regent Office Meranti Islands . To the staff at Kantor Bupati Kabupaten Kepulauan Meranti Regent advised to improve its performance as an effort to achieve organizational goals through education and training in order to improve their competence as an employee .Keywords : Performance , organizational culture , Education and Training and Motivation
ANALISIS RELATIONSHIP MARKETING TERHADAP CUSTOMER SATISFACTION DAN CUSTOMER RETENTION PADA NASABAH BANK MUAMALAT CABANG BANGKINANG-KABUPATEN KAMPAR Diantara, Litra
Jurnal Tepak Manajemen Bisnis Vol 7, No 1 (2015)
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Analisis Relationship Marketing And Customer Satisfaction to Customer Retention On PT. Muamalat Bank Bangkinangs Branch, under guidance Samsir and Sri Restuti. This research has a purpose to test relationship marketings influence, customer satisfaction to customer retention. That variable purpose in consideration former research results, same under consideration variable relationship marketing. That variable purpose get to determine excesses and lack for on PT. Muamalat Bank Bangkinangs Branch.This observational sample is client. PT Muamalat Bank Bangkinangs Branch, to amount to 112 person. Structural Equation is Modelling (SEM) one that carried on by AMOS software, utilized for analisis data, analisis result points out that relationship marketing having for positive and signifikan via customer satisfaction to customer retention and customer satisfaction having for positive and signifikan to customer retention.Result observationaling to betoken that to increase customer retention, one that makes an acquisition be of important from emulation among bank that is at Bangkinang. PT. Muamalat Bank Bangkinangs Branch needs to notice factors as relationship marketing on conflict handling point and communication, all that has improved again to be able to reach for client point, and top was winked by client, since that factor is evident high regard its lows client satisfaction that regard defensive client or customer retention. Theoretical implication and tipses for observational approaching also untied at the end in this research.Keywords: Relationship Marketing, Customer Satisfaction, Customer Retention
PENGARUH PENDIDIKAN PELATIHAN DAN PRESTASI KERJA TERHADAP KOMPENSASI KARYAWAN PT. BANK RAKYAT INDONESIA KANTOR WILAYAH PEKANBARU Andila, Novel; Indarti, Sri
Jurnal Tepak Manajemen Bisnis Vol 7, No 1 (2015)
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This study aims to determine the influence of educational training and job performance of the compensation received by employees of Bank Rakyat Indonesia Pekanbaru Regional Office. The method of analysis used in this study is descriptive statistical analysis method and inferential statistics through Multiple Regression. The method of research using survey methods, of the number of population of 1101 employees of Bank Rakyat Indonesia Regional Office Pekanbaru taken a sample of 294 respondents with a stratified random sampling technique. Before testing the hypothesis, test the validity and reliability of the primary data questionnaire using SPSS version 17.0. Regression equations were then tested with analysis of classical assumption of normality test, Multicollinearity Test, Test and Test Heteroskidastity autocorrelation. Analysis of the influence of the independent variables with the dependent variable analysis performed with the t test, F test, the coefficient of determinant (R2) and correlation coefficient (R). The results showed partially and simultaneously, training and educational factors and the job performance have an influence on the compensation received by employees of Bank Rakyat Indonesia Pekanbaru Regional OfficeKeywords: Education Training, Job Performance, Compensation
PENGARUH DISIPLIN KERJA, KEPEMIMPINAN DAN MOTIVASI TERHADAP KINERJA KARYAWAN BAGIAN PRODUKSI PULP PT.RIAU PULP PANGKALAN KERINCI PELALAWAN RIAU Sasmita, Jumiati
Jurnal Tepak Manajemen Bisnis Vol 7, No 1 (2015)
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The success of a company is certainly mostly dominat of the results performance of employees in work units operate. Object of this research is employees of pulp production at PT. Riau Riau Pulp Pangkalan Kerinci Pelalawan. The purpose of this research is to determine and analyze the effect of work discipline, leadership and motivation on the employee’s performance..The numbering of research population is 92 peoples, While the sample used non staff employees totally is 78 peoples. Method of data collection using the questionnaire, where is ordinal data converted to interval data with using method of successive interval (MSI).The hypothesis research use multiple regression analysis with Y = 11,003 – 0,168X1 + 0,3342X2 + 0,204X3. Test results of coefficient determination (R2) is 30.3%, which gives sense that the contribution of 30.3% given by the variable work discipline, leadership and motivation to employees performance. The analysis showed that work discipline, leadership and motivation simultaneously had a significant effect and positive impact to emplyoyees performance. Leadership is given contribute the mostly in this tesis with value is 47,7%.Keywords : work discipline, leadership, motivation and employee performance

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