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Rahmat Heru Setianto
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Faculty of Economics and Business, Universitas Airlangga, JL. Airlangga 4 Surabaya, 60286
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INDONESIA
Jurnal Manajemen Teori dan Terapan
Published by Universitas Airlangga
ISSN : 19793650     EISSN : 25482149     DOI : 10.20473/jmtt.v13i1.14399
Core Subject : Science, Education,
Decision Sciences, Operations Research & Management Education
Arjuna Subject : -
Articles 8 Documents
 1 
Search results for , issue "vol. 19 no. 2 (2026)" : 8 Documents clear
The Dual Psychological Mechanisms of Financial Transparency: Consumer Resonance and Financial Control in Fintech Continuance Ketut Gede Sri Diwya; Naomi Aurelia Johnny Alberta
Journal of Theoretical and Applied Management Vol. 19 No. 2 (2026)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jmtt.v19i2.93792

Abstract

Objective: This research examines how perceived financial transparency relates to continuance intention toward fintech payment services, testing whether the relationship is direct or operates indirectly through two psychological pathways, consumer resonance (affective) and perceived financial control (cognitive), based on Dual Process Theory. Design/Methods/Approach: A quantitative cross-sectional online survey of active Fintech payment users produced 352 valid responses, analysed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with bootstrapping (5,000 resamples). Findings: Perceived financial transparency has no significant direct effect on continuance intention. However, it is significantly associated with both consumer resonance and perceived financial control, each of which, in turn, is significantly associated with continuance intention. Both indirect effects are statistically significant, and the effect through consumer resonance is numerically larger than the effect through perceived financial control, although the two were not compared statistically. Originality/Value: This study contributes to the fintech continuance literature by specifying the appraisal route through which financial transparency becomes behaviourally meaningful, rather than treating it as a determinant in its own right. The direct hypothesis is deliberately derived from the competing informational account, so that this account and the mechanism account become empirically distinguishable instead of assumed. Applying Dual Process Theory at the construct level, the study shows that transparency is linked to continuance intention through two distinct affective and cognitive routes, which questions the assumption that psychological antecedents contribute additively. Practical/Policy implication: Because transparency alone showed no significant direct association with retention in this sample, fintech providers may need to design transparency features that also support users’ emotional attachment to the platform, given that the affective route had the larger indirect effect. Regulators may wish to consider that transparency requirements framed solely in terms of information availability may not, by themselves, change user behavior.
From Relational Capital to Business Model Innovation: Effectuation and Bricolage as Serial Mediators in Resource-Constrained Education Institutions Kita Radisa; Elok Savitri Pusparini
Journal of Theoretical and Applied Management Vol. 19 No. 2 (2026)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jmtt.v19i2.93871

Abstract

Objective: This study aims to examine the serial mediation roles of effectuation and bricolage in the relationship between entrepreneurial networks and business model innovation (BMI) among resource-constrained non-formal education institutions. Design/Methods/Approach: Data were collected from 210 owners, directors, and managers of non-formal education institutions (i.e., course institutions and job training centers) through purposive sampling. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) via SmartPLS 4.0, employing a two-stage higher-order construct approach. Findings: All eight hypotheses were supported. Entrepreneurial networks positively influence effectuation, which drives both bricolage and BMI directly, while bricolage further predicts BMI. Mediation analyses confirm that effectuation and bricolage, both individually and jointly as a full serial chain, significantly transmit the influence of entrepreneurial networks on BMI. Originality/Value: This study is among the first to integrate entrepreneurial networks, effectuation, bricolage, and BMI into a single serial mediation model tested empirically in a resource-constrained, non-formal education setting, extending prior work by Xu et al. (2022, 2024). Effectuation emerged as a strong predictor of bricolage, suggesting that relational capital translates into BMI through a sequenced cognitive-behavioral chain under conditions of resource constraint. Practical/Policy implication: Owners, directors, and managers of resource-constrained education institutions should cultivate effectual decision-making and bricolage capabilities to drive BMI without substantial financial investment. Industry associations and policymakers should pair network facilitation programs with effectuation capacity-building initiatives to systematically convert relational resources into BMI in similar resource-constrained settings.  
Driving Triple Bottom Line Performance Through Green Innovation: The Roles of Innovation Orientation and Green Absorptive Capacity in Indonesian SMEs Devianto Pramaditsya; Elok Savitri Pusparini
Journal of Theoretical and Applied Management Vol. 19 No. 2 (2026)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jmtt.v19i2.94297

Abstract

Objective: This study examines innovation orientation and green absorptive capacity as internal capabilities that drive green innovation (GI), and tests GI as the mediating mechanism influencing firm performance across the triple bottom line (TBL). Design/Methods/Approach: This study employs a quantitative cross-sectional survey design. Data were collected from 191 owners or decision-makers of green/sustainable SMEs operating across six business sectors in Java, Indonesia, through purposive sampling. The collected data were analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS 4.1. Findings: The results indicate that innovation orientation and green absorptive capacity both positively and significantly influence GI. GI significantly improves firm performance. Furthermore, GI mediates the relationship between innovation orientation and firm performance, as well as that between green absorptive capacity and firm performance. Originality/Value: This study contributes to the existing literature on GI in SMEs by simultaneously integrating two internal capabilities as antecedents of GI within a comprehensive model. It extends prior studies by adopting GI as a higher-order construct comprising green product and green process innovation, and by measuring firm performance through the TBL framework, which encompasses financial, environmental, and social dimensions. This study is also one of the few empirical investigations conducted in the Indonesian SME context. Practical/Policy implication: Given the results, SME owners should prioritize building an innovation orientation through an integrated strategy, structure, and process, while simultaneously developing green absorptive capacity to effectively absorb and utilize external environmental knowledge. Policymakers and supporting institutions should design programs that strengthen these internal capabilities to accelerate green transformation among Indonesian SMEs.
The Psychological Mechanism of Impulsive Consumption in Live Streaming: The Mediating Role of Arousal and the Boundary Condition of Financial Capacity Tiara Nur Anisah; Hendra Setiawan; Adelia Kusuma Putri; Andika; Vikas Kumar; Della Nanda Luthfiana
Journal of Theoretical and Applied Management Vol. 19 No. 2 (2026)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jmtt.v19i2.95863

Abstract

Objective: This study aims to examine the psychological mechanisms underlying impulsive buying in live-streaming commerce. It investigates how atmospheric (time and quantity of pressure) and social stimuli (streamer presence, social influence, credibility) influence impulsive purchases, evaluating the mediating role of arousal and the moderating effect of financial capacity. Design/Methods/Approach: Data from 238 active e-commerce live-streaming users, collected via purposive sampling, were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to assess direct, indirect, and moderating effects. Findings: All atmospheric and social stimuli significantly enhance emotional arousal, with streamer credibility having the strongest impact. Arousal positively drives impulsive buying and mediates the relationship between external stimuli and purchasing responses. While financial capacity was evaluated as an economic boundary condition, it does not significantly moderate the arousal-purchase relationship, indicating that emotional urges bypass self-reported economic constraints. Originality/Value: This study contributes to the existing literature on the S-O-R framework by integrating atmospheric and socio-cognitive stimuli to explain impulsive consumption. It extends prior literature by re-examining financial capacity as an economic boundary condition within a hyper-frictionless digital ecosystem. In doing so, it provides novel evidence of a boundary condition failure: demonstrating that in highly immersive live commerce settings, impulsive consumption is so profoundly emotion-driven that it completely overrides the consumer's traditional economic constraints. Practical/Policy implication: Managers are advised to prioritize credible streamers to build trust and emotional engagement rather than relying solely on aggressive scarcity tactics. Furthermore, sellers should strategically orchestrate authentic scarcity cues, such as synchronized inventory trackers, to complement the social experience without causing consumer fatigue.
Value Co-Creation in Digital Ecosystems: A Systematic Literature Review and Bibliometric Analysis Rani Arifah Normawati; Anna Widayani; Eko Esti Santoso
Journal of Theoretical and Applied Management Vol. 19 No. 2 (2026)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jmtt.v19i2.95928

Abstract

Objective: This study aims to systematically examine and map the development of the literature on value co-creation in digital ecosystems. Design/Methods/Approach: This study employs a Systematic Literature Review (SLR) following the PRISMA guidelines. A total of 81 Scopus-indexed journal articles published between 2016 and 2026 were analyzed using Biblioshiny for bibliometric analysis and qualitative content analysis to synthesize the findings reported in the literature. Originality/Value: This study provides a comprehensive synthesis of value co-creation in digital ecosystems by integrating a systematic literature review and bibliometric analysis. Unlike previous studies that examined value co-creation in broader contexts, this study specifically focuses on digital ecosystems and offers a structured understanding of the intellectual foundations, research trends, key actors, antecedents, and outcomes of value co-creation. Findings: The findings indicate that research on value co-creation in digital ecosystems continues to evolve and attract increasing scholarly attention, although quantitative studies remain limited. Value co-creation is identified as a multi-actor process driven by technological and platform, governance and institutional, actor interaction and social relational, organizational capability, and environmental and contextual factors. The findings also reveal that value co-creation generates ambivalent outcomes, creating positive value for firms, customers, innovation, markets, and ecosystems while also having the potential to result in value co-destruction. Practical/Policy Implications: The findings suggest that organizations should develop digital platforms not only as transaction channels but also as collaborative ecosystems that facilitate resource integration among actors to foster sustainable value co-creation. From an academic perspective, this study provides a comprehensive overview of value co-creation research in digital ecosystems and proposes a research agenda for future studies, particularly by encouraging quantitative approaches to empirically examine the relationships among antecedent variables, the value co-creation process, and outcomes across various digital ecosystem contexts.
High Performance Work Systems and Civil Servant Performance: Mediating Roles of Psychological Empowerment, Emotional Exhaustion, and Affective Commitment Dessy Chrisma Citra Hapsari; Putri Mega Desiana
Journal of Theoretical and Applied Management Vol. 19 No. 2 (2026)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jmtt.v19i2.91674

Abstract

Objective: This study examines how perceived High Performance Work Systems (HPWS) are associated with civil servant performance through three theoretically distinct employee states: psychological empowerment, emotional exhaustion, and affective commitment. The study distinguishes cognitive-motivational, energetic depletion, and relational pathways to better explain the employee-level mechanisms linking HPWS with performance. Design/Methods/Approach: A quantitative cross-sectional design was employed using survey data from 397 civil servants in an Indonesian public-sector organization. The hypothesized relationships were analyzed using Covariance-Based Structural Equation Modeling (CB-SEM) with LISREL 8.80. Findings: Perceived HPWS was positively associated with psychological empowerment and affective commitment and negatively associated with emotional exhaustion. Psychological empowerment was positively associated with employee performance, whereas emotional exhaustion showed a negative association. In contrast, the direct relationship between HPWS and employee performance and the relationship between affective commitment and performance were not statistically significant. Mediation analysis showed significant indirect effects of HPWS on employee performance through psychological empowerment and emotional exhaustion, whereas the indirect effect through affective commitment was not significant. Supplementary CB-SEM bootstrapping confirmed the same pattern of mediation results. Originality/Value: This study contributes to the HRM black-box literature by distinguishing three theoretically different employee states rather than treating employee responses to HPWS as a single mechanism. Psychological empowerment and emotional exhaustion are examined as cognitive-motivational and energetic states informed by the Job Demands-Resources perspective, while affective commitment is examined as a relational state informed by Social Exchange Theory. The findings suggest that these employee states may differ in their observed associations with performance. Practical/Policy implication: Public-sector managers should strengthen HR practices that support employee competence, participation, autonomy, and role clarity while remaining attentive to emotional exhaustion. The findings also caution against assuming that stronger affective commitment alone will necessarily translate into higher employee performance.
Human-Centered External HRM and MSMEs' Trust in Government: The Roles of Psychological Contract Fulfillment and Institutional Respect Sri Kasnelly; Ahmad Luthfi; Abdul Jalil; M. Syaikhul Arif; Suhidra Hidayat
Journal of Theoretical and Applied Management Vol. 19 No. 2 (2026)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jmtt.v19i2.96757

Abstract

Objective: This study examines how Human-Centered External Human Resource Management (HC-EHRM) operationalized through Government Care and Procedural Fairness, influences SMEs' Trust in Government through Psychological Contract Fulfillment and Institutional Respect, and tests Dependence on Government Support as a boundary condition on this relational pathway. Design/Methods/Approach: This study used a quantitative, explanatory, cross-sectional survey design. Data were collected from 398 valid responses from MSME owners, via an electronically distributed questionnaire, and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) in SmartPLS 4, following the standard two-stage measurement and structural model assessment procedure. Findings: The findings reveal that perceptions of government care and procedural fairness are important foundations of public trust. Both factors strengthened citizens’ perceptions that the government had fulfilled its psychological obligations and treated them with institutional respect, which subsequently enhanced trust in government. These two relational mechanisms also served as key pathways through which government care and procedural fairness translated into greater public trust. However, dependence on government support shaped these relationships differently. Greater dependence reduced the contribution of perceived government care to psychological contract fulfillment, while increasing the importance of procedural fairness. Overall, the findings highlight that trust in government is shaped not only by perceptions of supportive governmental actions, but also by whether citizens perceive government processes as fair, obligations as fulfilled, and their standing as respected. Originality/Value: This study advances HC-EHRM as a relational governance and public management framework for government-MSME relationships rather than as an extension of internal human resource management, identifies Psychological Contract Fulfillment and Institutional Respect as two mediating mechanisms linking relational government care to institutional trust, and extends Resource Dependence Theory by showing that MSMEs' dependence on government support conditions this pathway asymmetrically. Practical/Policy implication: Local governments seeking to build durable MSME trust should prioritize transparent, consistent, and accountable administrative procedures alongside responsive, care-oriented engagement, and should calibrate this mix according to how dependent a given MSME segment is on government support.
Front & Back Matter [JTAM]
Journal of Theoretical and Applied Management Vol. 19 No. 2 (2026)
Publisher : Universitas Airlangga

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