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OPERATION EXCELLENCE: Journal of Applied Industrial Engineering
Published by Universitas Mercu Buana
ISSN : 2085429     EISSN : 26545799     DOI : 10.22441/oe
Core Subject : Science,
Decision Sciences, Operations Research & Management
The aim of Operations Excellence: Journal of Applied Industrial Engineering (OE Journal) is to publish theoretical and empirical articles that are aimed to contrast and extend existing theories, and build new theories that contribute to advance our understanding of phenomena related with industrial engineering and industrial management in organizations, from the perspectives of Quality Engineering, Productivity Improvement, Logistic & Distribution, Supply Chain Management, Performance Management & Improvement System, Modelling, Operations Management, Optimization, Green Manufacturing.
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Articles 8 Documents
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Search results for , issue "Vol 9, No 1, (2017): OE Maret 2017" : 8 Documents clear
PENGARUH BUDAYA ORGANISASI DAN GAYA KEPEMIMPINAN TERHADAP KEPUASAN KERJA DAN KINERJA KARYAWAN PROYEK JASA KONSTRUKSI Tunggul Barita Parulian; Sawarni Hasibuan
Operations Excellence: Journal of Applied Industrial Engineering Vol 9, No 1, (2017): OE Maret 2017
Publisher : Universitas Mercu Buana

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Abstract

This research aims at analyzing the influence of the leadership, corporate culture, job satisfaction toward employee job satisfaction, and their impact to the employee performance. The proposed hypotheses of this research: H1, to test the relationship between of the variable leadership with the variable culture organization. H2, to test the relationship between of the variable leadership with the variabel job satisfaction. H3, to test the relationship between of the variable culture organisation with the variabel job satisfaction. H4, to test the relationship between of the variable culture organisation with the variabel employee performance. H5, to test the relationship between of the variable leadership with the variabel employee performance. H6, to test the relationship between of the variable job satisfaction with the variabel employee performance.  The result of this research: H3, the variable culture organization have influence positive and significance with the variable job satisfaction. H5, the variable leadership have influence positive and significance with the variable employee performance. H6, job satisfaction have influence positive and significance with the variable employee performance.
DESIGN FOR MANUFACTURING (DFM) UNTUK MEMINIMASI BIAYA PRODUKSI DAN KUALITAS: STUDI KASUS PALLET BOX FABRICATION SECTION PT SAPTAINDRA SEJATI Paduloh Sulthoni; Iskandar Zulkarnaen; Denny Wibisono; Andi Setiawan
Operations Excellence: Journal of Applied Industrial Engineering Vol 9, No 1, (2017): OE Maret 2017
Publisher : Universitas Mercu Buana

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Abstract

PT Saptaindra Sejati (SIS) is a company engaged in coal services, the company produces pallet boxes which is a fabrication product that is currently the demand is always there and desirable customers. The pallet uses the main raw materials such as iron elbows, iron pipes and iron plates. The production of pallet-making boxes is strongly influenced by the increase in material prices and the costs required for the process. One method of product improvement is approximated by design for manufacturing (DFM). This method is a design method that will be used for manufacturing minimum product requirement of components, printing and quality. PT Saptaindra Sejati in the fabrication section that makes pallet boxes focus on reducing components and improving production quality. Reduce components done by non-tobacco materials but still improve product quality. The production process can be improved by simplifying the production process. The main purpose of the process is the cost that can minimize production and quality. The result of DFM implementation to produce 1 pallet box will produce production cost up to 20,0% and quality cost up to 27,1%.
KAJIAN PENINGKATAN KEANDALAN MESIN BOILER MENGGUNAKAN METODE RELIABILITY CENTERED MAINTENANCE PADA INDUSTRI MANUFACTURE SHOCK ABSORBER DI CIKARANG Agustinus Dwi Susanto
Operations Excellence: Journal of Applied Industrial Engineering Vol 9, No 1, (2017): OE Maret 2017
Publisher : Universitas Mercu Buana

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Abstract

This study to analyze critical failure that affects the reliability of the boiler as well as the method used to identify the boiler engine failure. And determining the proper maintenance activity to prevent a critical failure that affects the reliability of this boiler. This research using RCM method for analyzing the condition of the machine boiler. The results showed that the critical Failur the boiler is based on the analysis of RCM is the first component of the feed water pump which has the lowest value of reliabiliy is 0:52 and the highest RPN value 180 that are at risk of failure. The second is the safety valve and the boiler tube failure Safety valve including hiden failure because normally the operator does not know. Failur critical improvement efforts for the boiler is in the form of substitute care policy with prevention to increase the value reliabilitynya as well as activities such as preventive task that is scheduled on-condition task and dischard scheduled task in accordance with thesStandards maintrnance machine that researchers propose.
IMPROVEMENT OF BUSINESS PROCESS MODELING IN SMALL AND MEDIUM INDUSTRIES (SMIS) TO SUSTAIN IN GLOBAL ECONOMIC COMPETITION Agung Haryono; Erry Rimawan
Operations Excellence: Journal of Applied Industrial Engineering Vol 9, No 1, (2017): OE Maret 2017
Publisher : Universitas Mercu Buana

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Abstract

The objective of this research is to analyze how Business Process Modelling (BPM) can be develop and improve in SMIs. Business Process Modeling have been the one of important strategy adopted by organizations around the world especially in Small and Medium Industries to sustain in global economic competition 2017. Successful implementation of these depends on applicability and business functional process effectiveness. BPM success also depends on organizational Business Process Improvement (BPI). This paper presents a benchmark process of BPM in Small and Medium Industry (SMI) perspectives especially in Steel fabricator SMI. And it creates new BPM in other SMI to become lean business in organizational structural. It includes a review of financial performance in SMI to decrease business process cost and get higher profit, findings of research accomplished via interviews with people in board of director and shareholder. 
ANALISIS KUALITAS LAYANAN PENDIDIKAN DENGAN MENGGUNAKAN INTEGRASI METODE SERVQUAL DAN QFD: STUDI KASUS SEKOLAH YASPORBI Deny Wibisono
Operations Excellence: Journal of Applied Industrial Engineering Vol 9, No 1, (2017): OE Maret 2017
Publisher : Universitas Mercu Buana

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Abstract

The application of quality management education that is popular with the term Total Quality Education (TQE) emphasis on finding that is consistent with the continuous improvement to achieve customer needs and satisfaction. This study aims to assist the school management in evaluating the quality of services, direct remediation efforts to improve service attributes weak. The study was conducted in SMA YASPORBI by integrating two different methods, namely SERVQUAL and QFD. Servqual identify the strengths and weaknesses of the quality of service, QFD translates into a customer's desire to do a technical response by the management of the school. Obtained as many as 11 educational service attributes that should be fixed on the 32 attributes of existing educational services with two attributes is a priority repairs, which teachers help students choose college majors that fit their talents and interests of students and their training in dealing with the selection of new admissions. In the House of Quality Level 2 obtained four technical response to the priorities to be developed by the school management to meet the wants and needs of customers, namely training, workshops, and educational seminars, and school linkages with institutes of psychology, learning systems moving class, and compiled a book program of activities for the school year.
REKAYASA STRATEGI INVENTORY OPTIMAL PADA INDUSTRI JASA PARIWISATA Sintyadi Thong
Operations Excellence: Journal of Applied Industrial Engineering Vol 9, No 1, (2017): OE Maret 2017
Publisher : Universitas Mercu Buana

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Abstract

One of the largest tour and travel service provider in Indonesia based in Jakarta has a traditional approach in maintaining its inventory which consists of mostly gimmicks and travel amenities. It mainly purchases goods for a whole year’s worth in order to achieve economies of scale and quantity discount without paying in regards to its actual demand conditions, as a result dead-stock is massive in number, and inventory costs are high. As an addition, this goes against green tourism philosophy. The purpose of this research is to maintain the inventory of the company by utilizing ABC Inventory model (y, R) EOQ model. With limited time as the main constraint to actually see the result of the proposed model, a computational simulation using Rockwell Arena is used to verify and measure the solutions. The result shows that with ABC Inventory model combined with (y,R) EOQ model, the company can reduce its inventory level especially on the most sensitive goods. A positive result is found on the second scenario during the 1st, 3rd, and 5th period where there is no instance of stockout.
ANALISIS EFEKTIFITAS KINERJA EXCAVATOR PADA AKTIFITAS OB REMOVAL PENAMBANGAN BATUBARA MENGGUNAKAN METODE OEE: STUDI KASUS PT. RML EMBALUT – KALIMANTAN TIMUR Arif Nuryono
Operations Excellence: Journal of Applied Industrial Engineering Vol 9, No 1, (2017): OE Maret 2017
Publisher : Universitas Mercu Buana

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Abstract

Performance measurement in manufacturing industry is usually measured with the approach of OEE (Overall Equipment Effectiveness). In the mining industry, backhoe excavator performance can also be measured by OEE value approach. OEE value measurement performed on the excavator in coal mine Embalut Kaltim. In the case study on the company, the performance analysis also compared with the backhoe excavator defined performance targets of the company. OEE Value mine done OEE parameter modification into 3 dimensions: availability, utilization and productivity index. OEE measurement mine OB Removal devoted to the activity, as this activity has a value greater than most activity cost Getting Coal. The measurement results OEE values for the existing conditions is very low. Two of six units which have a low OEE value. The low value of OEE most influential is the utilization value. If compared with OEE value targets, there are five units of backhoe has a value below the target. Efforts are being made to improve OEE values is by the application of TPM: implementing autonomous maintenance, implementation of SMED: change the internal activity into external and doing jobs that could be eliminated or Parallelize and application 5W1H: make your creative ideas by way of brainstorming or explore the idea of problem solving, After implementation of the improvement idea, the value of simulation obtained quite good, an increase compared with OEE value before improvement.
PENINGKATAN PERFORMA KINERJA PELAYANAN INDUSTRI TELEKOMUNIKASI MENGGUNAKAN FILOSOFI KAIZEN DAN VISUAL STREAM MAPPING STUDI KASUS PT. TELKOM INDONESIA REGIONAL II JAKARTA PUSAT Arief Nugroho; Choesnul Jaqin
Operations Excellence: Journal of Applied Industrial Engineering Vol 9, No 1, (2017): OE Maret 2017
Publisher : Universitas Mercu Buana

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Abstract

PT. Telkom Indonesia is the largest telecommunications provider in Indonesia which has been serving the country for about 160 years. As the company grows, the range of service it provided also improved, starting from just a fixed line provider to internet and IP TV. Telkom always follows what its customers need. However, the occurrence of problem cannot be avoided. Problems can always appear from many aspects either it is controllable and uncontrollable.  To provide the best service, Telkom offers the services to fix and repair any problem faced by its customers, but this is not an easy task, until today Telkom has not yet been able to meet the Service Level Guaranteed which it promised to its customers. There are also many outstanding tickets unresolved even when Telkom has many human resources. Therefore, this research aims to reduce the time required to fix problems and solve tickets through lean methodology for service by implementing value stream mapping and eliminating as well as improving the non-value-added activities and non-value-added but necessary. Through this approach, this paper assumes that currently it is highly possible to achieve the service level guaranteed as long as improvements are made.

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