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E-Journal of Tourism
Published by Universitas Udayana
ISSN : 25410857     EISSN : 2407392X     DOI : -
Core Subject : Humanities, Art,
Arts Humanities
E-Journal of Tourism promotes and enhances research developments in the field of tourism. The journal provides an international platform for debate and dissemination of research findings whilst also facilitating the discussion of new research areas and techniques. E-Journal of Tourism continues to add a vibrant and exciting channel for those interested in tourism and hospitality research developments. The scope of the journal is international and encompasses research into tourism aspects as well as the development of new research approaches. It continues to include high quality research papers in any area of tourism, including reviews of literature in the field and empirical papers on tourism issues.
Arjuna Subject : -
Articles 14 Documents
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Search results for , issue "Volume 11 Number 1 (March 2024)" : 14 Documents clear
Integration of Community-Based on Tour Packages to Realize A Sustainable Tourism Village: The Case of Penadaran Tourism Village Grobogan Regency Central Java Santi Palupi; Asep Syaiful Bahri; Rahmatyas Aditantri; Aloysius Baskoro; Sony Heru Priyanto
E-Journal of Tourism Volume 11 Number 1 (March 2024)
Publisher : Centre of Excellence in Tourism Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24922/eot.v11i1.111366

Abstract

Penadaran Village, Gubug District, Grobogan Regency, Central Java, is a village that has very diverse tourism potential, both natural, cultural and artificial potentials. Currently, the village has been included in the top 300 of the Indonesian Tourism Village Award in 2023. Initial studies show that Penadaran Village does not yet have a strategy on how to develop a tourism village, even though the village has the potential to be used as tourism activities such as tour packages, homestays and traditional culinary. This is because there are still many elements of society who do not understand about tourism villages and the management of tourism village products. Based on this, the purpose of this study is to integrate the tourism potential of Penadaran Village into a tour package that involves the community. The primary data collection technique used in the study was using focus group discussion (FGD) which was attended by the community, tourism awareness groups, village government officials and local entrepreneurs. The data analysis technique used is descriptive analysis that describes the results of FGD. The results achieved in this study are the compilation of several tour packages consisting of one-day tour packages, two-day one-night tour packages and three-day and two-night tour packages.
Participation and Public's Expectations for Mliwang Metu Banyune as A Village Tourism Development Program Muhamad Muhamad; Djarot Heru Santoso; Arifin Arifin
E-Journal of Tourism Volume 11 Number 1 (March 2024)
Publisher : Centre of Excellence in Tourism Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24922/eot.v11i1.114488

Abstract

The study aims to examine the public's participation and expectations regarding the contribution of industry to the development and ongoing upkeep of Mliwang, as a tourist destination. "Mliwang Metu Banyune" is the program that Bangun Indonesia Solutions Company (SBI) uses to encourage community development. This has a significant impact on expectations from society and their participation. The goal of this study is to evaluate the Bangun Indonesia Solutions Company's (SBI) program. The developed method is a quantitative descriptive method. This technique is employed to gauge public expectations for the Mliwang Metu Banyune Program as well as participation levels. The study's sample consists of sixty respondents from the community. The study's findings indicate that the public has very high expectations for the ongoing activities and is actively participating in them.
How Does The Official Indonesian Tourism Website Apply The Dimensions of The Experiential Marketing? Nickson Nazarenus Mwinuka; Edward Phabiano; Antonius Sumarwan
E-Journal of Tourism Volume 11 Number 1 (March 2024)
Publisher : Centre of Excellence in Tourism Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24922/eot.v11i1.112542

Abstract

This paper aimed to explore out how the dimensions of experiential marketing have been applied in the official Indonesian tourism website. It is the qualitative paper which basically focuses on content analysis, data were obtained through literature documents (journals and articles) and internet documents. The dimensions discussed on engaging all five senses, creating link with customers, creating surprise, themes the experience (giving a clear message) and memorability. Basing on the way the website operates, the findings show that, the dimensions towards implementing the experiential marketing while promoting and advertising the attractions in Indonesia is fulfilled. The paper shows how the internet revolutionary has changed the way of marketing the tourism products when experiential marketing is well utilized. The purpose of this paper was to find out whether the experiential marketing via website is done right or not and the result showed ,the dimensions are followed and applied but not smarter as it was expected, there is need to have more research which will account how many consumers visit the destinations due to the role played by the website, to this point the paper can help the academicians to conduce more researches on this point, the government and other policy makers will be helped by the paper to amend and do some improvements on the way of running the website. For example, some of the destinations are not well described, meaning no clear details concerning the destinations especially to the new customers who visit the website for the first time.
Front Matter E-Journal of Tourism Vol. 11 No. 1 March 2024 Editorial E-Journal of Tourism
E-Journal of Tourism Volume 11 Number 1 (March 2024)
Publisher : Centre of Excellence in Tourism Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

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Evaluation of Service Quality of Diving Tourism in Bali, Indonesia I Ketut Sudiarta
E-Journal of Tourism Volume 11 Number 1 (March 2024)
Publisher : Centre of Excellence in Tourism Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24922/eot.v11i1.111114

Abstract

Bali diving tourism needs to be managed properly to strengthen competitiveness in the face of increasingly fierce competition. Using a set of attributes of diving tourism, this study aims to evaluate the compatibility of the diving tourism attributes that are important to divers and the performance of these attributes and to determine the actual performance of the diving tourism attributes in Bali. Data were collected through a questionnaire survey of 236 respondents regarding the importance of the 20 diving tourism attributes and their satisfaction with these attributes. As many as 13 of the 20 diving tourism attributes in Bali performed positively, meaning that the level of satisfaction exceeded the level of importance, and only one attribute performed negatively, meaning that the level of satisfaction was lower than the level of importance. Importance-Performance analysis shows that the attributes that are the competitive strengths of Bali diving tourism are coral cover, coral diversity, water visibility, dive equipment settings, divemaster competence, safety measures, and pre-dive briefing. The attributes that become weaknesses are the fish abundance, fish diversity, megafauna, and the implementation of the diving code of conduct. Diving tourism stakeholders in Bali must focus on improving the attributes that are weaknesses and maintaining the attributes that are strengths to strengthen the competitiveness of Bali diving tourism in the future.
The Influence of Tourism Activities on Tourism Decisions in The New Normal Era Erma Lusia; Indra Kusumawardhana; Ridho Bramulya Ikhsan
E-Journal of Tourism Volume 11 Number 1 (March 2024)
Publisher : Centre of Excellence in Tourism Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24922/eot.v11i1.108600

Abstract

After surviving the covid-19 epidemic, civilization must eventually adjust to a new normal. Currently, certain situations are unpredictable and cannot be anticipated or projected based on previous historical data. After enduring the lengthy quarantine and the tremendous mental stress brought on by the complicated circumstances, the priority for most individuals is to take vacations. Traveling to various locations that provide a variety of holiday experiences becomes a viable option to selecting. What attribute of a destination has become more important to individuals when they decide to travel? This study investigates the significance of destination attributes to travel decisions in the new normal. In this study, the spearman rank correlation is employed to analyse data collected randomly from 150 respondents. The study's results indicate that activity has significant relationship to travel decision. The findings of this research will aid the tourism sector in developing strategies for visitor-oriented activities. Another critical advantage is recognizing that customer behaviour directly impacts a company's long-term success.
Can Renewed Tensions of Tourist Areas Be Resolved? The Key Issue of Stakeholders’ Alignment Paul Caudan
E-Journal of Tourism Volume 11 Number 1 (March 2024)
Publisher : Centre of Excellence in Tourism Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24922/eot.v11i1.114483

Abstract

Tensions in tourist areas (over-visiting, waste management, traffic jams, conflicts of use, etc.) raise fundamental questions about sustainable development, the distribution of wealth, social justice, cultural identity and inclusion. Paradoxically, few decisions are taken to resolve these tensions, despite the dissatisfaction of all tourism stakeholders. The aim of this study is to help resolve the tensions in tourism areas by identifying a global method for aligning stakeholders. We conducted 72 interviews with all the tourism stakeholders in two very different tourist areas (Brittany and Bali) and used the concepts of sustainable tourism, stakeholders and strategic alignment. The results show that (1) the stakeholders, whether in favour of tourism development or not, all agree on the need to resolve the tensions in the tourist areas; (2) the obstacles and levers of the stakeholders play a decisive role in their commitment to collectively resolving the tensions in the tourist areas; (3) the existing data on tourist numbers are the subject of debate among the stakeholders and slow down the commitment to concrete action. Our conclusions are encouraging, since tensions in tourist areas constitute a problem like any other, which makes it possible to envisage a global methodology for aligning stakeholders. However, the subject of tourist numbers remains a stumbling block in the project to resolve tourism tensions in these areas. Three avenues of research are proposed to help overcome this dead end: integrating the notion of perceived value into measures of tourist numbers in tourist areas, mobilising participatory science to increase the potential of measures of tourist numbers, and adapting the technological acceptance model to tourist numbers.
Facial Expression as Emotional Diagnostic (FEED): New Opportunities for Tourism and Hospitality (A Literature Review) Charlotte De Sainte Maresville; Christine PETR
E-Journal of Tourism Volume 11 Number 1 (March 2024)
Publisher : Centre of Excellence in Tourism Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24922/eot.v11i1.114484

Abstract

Facial expressions can be used to understand the emotional needs of tourist travelers. Interpreting facial expressions allows for customizing offers, enhancing emotional engagement, and obtaining customer evaluations. To guide stakeholders in the tourism industry in effectively integrating this technology, this article presents the potential of using facial expressions in tourism. The present approach (Facial Expression as Emotional Diagnostic: FEED) consists of 4 steps: 1) emotional diagnosis, 2) pre-experience customization, 3) emotional engagement during the experience, and 4) customer satisfaction measures. By distinguishing between online and offline situations, we unfold these 4 steps of the FEED process. Further research will address associated technical and ethical challenges, including algorithmic biases and privacy concerns.
Development of E-Marketing Model Based on Android/iOS Application for Whale Shark Tourist Destination in Botubarani Village, Bonebolango Regency, Gorontalo Rizki Aditya Mohamad; Titien Damayanti; I Wayan Mertha
E-Journal of Tourism Volume 11 Number 1 (March 2024)
Publisher : Centre of Excellence in Tourism Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24922/eot.v11i1.112943

Abstract

This research is a research conducted to develop an android/iOS application-based e-marketing model in whale shark tourist destinations, Botubarani Village, Bonebolango Regency as one of the marketing media. This research was raised with the premise that information and communication technology is growing. Where information is available and can be accessed anytime and anywhere. The objective of this study is to create an e-marketing model for Whale Shark Tourist Destination in Botubarani Village, utilizing android/iOS platforms. This research uses qualitative methods with a descriptive approach with the main material in the form of primary and secondary data which aims to develop an e-marketing model based on android / iOS applications. Prototyping is an approach in software development that allows interaction between system developers and system users. The results of this study resulted in an android/iOS-based application developed as a marketing model for whale shark tourist destinations in Botubarani Village.
Happiness and Unhappiness Stoic Tourist in Bali Nyoman Ariana; Ketut Antara; Wayan Agung Panca; I Gusti Bagus Arya Yudiastina; I Komang Budi Suryawan
E-Journal of Tourism Volume 11 Number 1 (March 2024)
Publisher : Centre of Excellence in Tourism Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24922/eot.v11i1.114482

Abstract

Stoicism is a philosophy that teaches the creation of a happy life. From a tourism perspective, stoicism is the primary goal of tourists visiting a tourist destination. However, some tourists visiting a destination have the opposite experience, feeling uncomfortable, anxious, angry, or even stressed while traveling. Therefore, it is essential to delve deeper into the connection between Stoic behavior and foreign tourists (foreign tourists) through research. Notably, research is needed on the stoic behavior of foreign tourists who enjoy services and products while traveling in Bali. Based on this, this research aims to analyze tourist happiness associated with the travel experience. Data collection methods include interviews, observations, and documentary studies. Respondents are European foreign tourists visiting Bali. The method used is qualitative descriptive analysis. Data analysis uses NVivo to answer the factors influencing Stoic tourists in Bali. This research found eight factors of happiness with the highest percentage. These factors include friendly people, beautiful nature, many tourist activities, delicious food, beautiful culture, a positive vibe, many experiences, and everything in Bali. In the future, stoic tourists will require more massive amplification so that tourism in Bali can be of higher quality and sustainable.

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