Article Per Year (5 Year)
p-Index From 2021 - 2026
0.562
P-Index
This Author published in this journals
All Journal Fundamental and Applied Management Journal EUNOIA: Jurnal Pengabdian Masyarakat Indonesian Journal of Global Health Research
Isradi Zainal
Universitas Balikpapan
Economics, Econometrics & Finance Social Sciences

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
Kepatuhan Prosedur Peledakan Berdasarkan Standar Operasional Dan Kepdirjen Minerba No. 185 Tahun 2019 Di Industri Pertambangan Batubara Rifki Ahmad Djauahari; Komeyni Rusba; Isradi Zainal
EUNOIA Vol 5 No 1 (2026): Januari 2026
Publisher : Program Studi D4 K3 Universitas Balikpapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36277/eunoia.v5i1.1061

Abstract

Operasi peledakan yang dipersiapkan dengan baik sangat penting untuk meminimalkan risiko tinggi dalam industri pertambangan. Penelitian ini bertujuan untuk menganalisis kesesuaian pelaksanaan peledakan terhadap Prosedur Operasi Standar (SOP) dan Keputusan Direktur Jenderal Mineral dan Batubara Nomor 185 Tahun 2019 di PT XYZ. Metode penelitian yang digunakan adalah deskriptif kuantitatif melalui pengamatan langsung, pengujian kepadatan, dan verifikasi daftar periksa pra dan pasca peledakan di Pit Sentuk Selatan. Hasil penelitian menunjukkan tingkat kepatuhan yang tinggi dalam tahap persiapan, pelaksanaan, dan pasca peledakan. Kontrol kualitas pada kepadatan emulsi dengan waktu tahan 20 menit terbukti efektif dalam mencegah misfire dan asap beracun. Meskipun ada penyimpangan kecil dalam geometri lubang, tindakan perbaikan berhasil dilaksanakan sehingga hasil peledakan tetap aman tanpa insiden flyrock. Dapat disimpulkan bahwa kepatuhan yang ketat terhadap peraturan keselamatan dan prosedur validasi berjenjang adalah kunci utama untuk menciptakan operasi peledakan yang aman.
Perception of Integrity and Patient Satisfaction Toward the Quality of Service in Government Hospitals: A Study Andi Surayya Mappangile; Andi Marini Indriani; Dwi Susilowati; Rivaldi Nugraha; Cornelius Prihandoyo; Isradi Zainal
Indonesian Journal of Global Health Research Vol. 8 No. 2 (2026): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v8i2.1856

Abstract

Service quality and the integrity of public service delivery are two fundamental dimensions in building public trust in government hospitals. In the healthcare sector, patient satisfaction is influenced not only by technical aspects of medical services but also by perceptions of transparency, fairness, and the absence of corrupt practices. This study aims to analyze anti-corruption perceptions and patient satisfaction regarding the quality of service at RSUD dr. Kanujoso Djatiwibowo, a government referral hospital in Indonesia. This study employed a cross-sectional design with a quantitative approach. Data were collected using the Anti-Corruption Perception Survey (SPAK), which covers five integrity elements, and the Service Quality Perception Survey (SPKP), which comprises twelve elements of service satisfaction. The sample consisted of 892 service users distributed across 13 hospital service units.  The Data was collected through structured questionnaires given directly to patients and their families in 13 hospital service units, analysis was performed descriptively by calculating the Average Value (NRR), the Anti-Corruption Perception Index (IPAK), and the Service Quality Perception Index (IPKP). The results demonstrate that the IPAK score is 99.117 and the IPKP score is 98.319, both of which fall into the "very good" category. Integrity elements consistently received high scores across all service units, while service satisfaction elements showed limited variation, with facilities and infrastructure identified as the elements with the relatively lowest values albeit still remaining in the "very good" category.
Mediating Role of Enterprise Risk Management in Customer Loyalty at PT International Paint Indonesia: Service Quality, Perceived Value, and Trust Nira Dewi Susanti; Isradi Zainal; Wiwik Saraswati; Syahril Hasan; Rayya Amara Henna
Fundamental and Applied Management Journal Vol. 4 No. 4 (2026): December (Article in Press)
Publisher : Global Research Collaboration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66314/famj.v4i4.1695

Abstract

Purpose: This study examined the direct relationships of service quality, perceived value, and customer trust with customer loyalty and assessed perceived enterprise risk management (ERM) as a potential mediator among marine customers of PT International Paint Indonesia in Eastern Indonesia. Methods: A cross-sectional explanatory survey included 100 purposively selected customer representatives. Twenty-four questionnaire indicators were analyzed using partial least squares structural equation modeling in SmartPLS 4. Results: Perceived value (β = 0.202, p = 0.016) and customer trust (β = 0.243, p = 0.028) were positively associated with loyalty; service quality was not (β = 0.014, p = 0.446). Perceived value (β = 0.393, p < 0.001) and trust (β = 0.322, p = 0.016), but not service quality, were associated with perceived ERM. Perceived ERM had the largest direct association with loyalty (β = 0.478, p < 0.001), mediating the value–loyalty and trust–loyalty associations under the specified one-tailed tests. Explained variance was 84.0% for ERM and 81.5% for loyalty. Conclusion: Perceived ERM offers an additional relational perspective on industrial customer loyalty, but construct overlap, high collinearity, and cross-sectional measurement restrict causal and construct-level conclusions.
Co-Authors Andi Marini Indriani, Andi Marini C. Prihandoyo Dwi Susilowati Komeyni Rusba Nira Dewi Susanti Rayya Amara Henna Rifki Ahmad Djauahari Rivaldi Nugraha Syahril Hasan Wiwik Saraswati, Wiwik