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All Journal Jurnal Ekonomi Manajemen Sistem Informasi Jurnal Siber Multi Disiplin
Charles An
Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Role of Technological Innovation and Operational Efficiency in Competitive Advantage at Soekarno Hatta International Airport Charles An; Cecep Pahrudin; Arty Zykra Pratiwi; Syahranny Anzelie Shadewi Naila Syamsuri
Jurnal Siber Multi Disiplin Vol. 3 No. 4 (2026): Jurnal Siber Multi Disiplin (Januari - Maret 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jsmd.v3i4.820

Abstract

This research aims to assess the impact of technological innovation and operational efficiency on competitive advantage at Soekarno Hatta International Airport. In the digitalization era, the implementation of technologies such as self check-in services and the Internet of Things (IoT) is crucial for enhancing efficiency and customer satisfaction. Data were collected from 100 airport users using random sampling techniques, with a quantitative analysis conducted through linear regression using SPSS. Validity, reliability, normality, regression, determination (r²), t-test, and f-test were employed in this study. The results of this study show that technological innovation and operational efficiency have a significant impact on competitive advantage, contributing 56.9% to the competitive advantage variable. The combination of technological innovation and operational efficiency plays an important role in enhancing the competitiveness of Soekarno-Hatta International Airport in both domestic and international markets.
Efektivitas Sistem Manajemen Mutu terhadap Kualitas Data Aeronautika Di Pusat Informasi Aeronautika Dina Yunita; Charles An; Jermanto Setia Kurniawan
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 4 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Maret - April 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i4.7771

Abstract

Keandalan data aeronautika merupakan faktor penting dalam mendukung keselamatan dan efisiensi operasi penerbangan. Pusat Informasi Aeronautika (PIA) memiliki tanggung jawab dalam memastikan bahwa data yang dipublikasikan akurat, mutakhir dan sesuai standar ICAO Annex 15 serta PANS-AIM. Namun, hasil publikasi Pusat Informasi Aeronautika masih menunjukkan adanya ketidakakuratan data, seperti perbedaan koordinat, duplikasi waypoint, serta inkonsistensi prosedur yang berpotensi menimbulkan kebingungan pengguna, meningkatkan risiko human error, dan menurunkan tingkat keselamatan penerbangan. Penelitian ini bertujuan untuk menganalisis efektivitas penerapan Sistem Manajemen Mutu (SMM) terhadap peningkatan kualitas data aeronautika. Metode penelitian menggunakan pendekatan pengukuran efektivitas melalui survei terhadap personel Aeronautical Information Management (AIM) serta pengumpulan data-data yang berasal dari peraturan, dokumen, buku, laporan, catatan dan rekaman serta foto. Hasil penelitian menunjukkan bahwa penerapan SMM berpengaruh signifikan terhadap kualitas data aeronautika. Kesimpulan penelitian menegaskan bahwa SMM memiliki kontribusi terhadap kualitas publikasi data aeronautika. Temuan ini dapat menjadi dasar perbaikan berkelanjutan dalam manajemen data aeronautika di Pusat Informasi Aeronautika.
Co-Authors Arty Zykra Pratiwi Cecep Pahrudin, Cecep Dina Yunita Jermanto Setia Kurniawan Syahranny Anzelie Shadewi Naila Syamsuri