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The Presence of CPM (Asia) in the Indonesian MSMEs: A Qualitative Study for Firm, Macroeconomic, Market vs MSME Growth DC Ethan Samuel; Irma M Nawangwulan; Samuel PD Anantadjaya; Timotius A Rachmat; Brian McNerney; Daniella CE Samuel; Karen McNerney
Journal of Sustainable Community Development (JSCD) Vol. 8 (2026): Journal of Sustainable Community Development
Publisher : Institut IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/jscd.v8i1.150

Abstract

Micro, Small, and Medium Enterprises (MSMEs) account for more than 60 percent of national GDP in Indonesia and employ the highest number of workers, yet these enterprises still face fundamental barriers for growth. Limited marketing knowledge, fragmented distribution channels, and no consumer insight system have made it impossible for MSMEs to compete with large companies and to enter the modern retail ecosystem. This condition indicates the opportunity for MSMEs to find external partners to get professionalized marketing solutions, modernized sales, and retail mechanisms that make it possible for them to grow sustainably. The degree of CPM (Asia) is a region-leading outsourced sales and marketing merchandising service and hence provides a strategic model for filling those gaps. By deploying field salesforces, implementing standardized merchandising practices, and leveraging data-driven consumer insights, CPM (Asia) ensures that enterprises can strengthen market visibility and consumer engagement. Such collaboration provides a path for Indonesian MSMEs to enhance their competitiveness without incurring the huge cost of building internal sales and marketing infrastructures. Additionally, the regional presence of CPM (Asia) will enable the transfer of best practices from the other Asian markets-particularly in terms of digital retail activation and omnichannel strategies-to Indonesia's evolving business landscape. Integration of the capabilities of CPM (Asia) and MSME development agendas will have firm-level and macroeconomic outcomes. At the enterprise level, MSMEs are enabled to have increased market accessibility, professionalized brand execution systems, and adaptive strategies to meet consumer demand. At the national level, such partnerships add value to Indonesia's policy priorities of inclusive growth, digital transformation (Bahtiar et al., 2025), and employment creation. The case of CPM (Asia) strongly advocates outsourcing not only as an efficiency mechanism but also as a strategic driver of innovation and competitiveness in emerging markets. CPM (Asia), in conclusion, is a good strategic partner to empower Indonesian MSMEs to overcome barriers to growth, harmonize with modern supply chains, and secure sustainable performance in the highly competitive regional economy.
Indonesian-Version of the Micro, Small & Medium Enterprises with Layth Matthews During His Visit in IPMI Institute Iqbal Surya; Samuel PD Anantadjaya; Irma M Nawangwulan; Timotius A Rachmat; DC Ethan Samuel; Daniella CE Samuel
Journal of Sustainable Community Development (JSCD) Vol. 8 (2026): Journal of Sustainable Community Development
Publisher : Institut IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/jscd.v8i1.154

Abstract

Micro, Small, and Medium Enterprises (MSMEs) constitute the backbone of Indonesia’s economy, representing 99% of all business units and contributing more than 60% to national gross domestic product. Despite their pivotal role in fostering inclusive growth and employment, MSMEs continue to face systemic challenges, including limited access to finance, uneven digital adoption, branding difficulties, and managerial capacity gaps. Addressing these issues requires collaborative interventions that integrate practical business support with academic insights. This manuscript reports on a community service program conducted by IPMI Institute in collaboration with Dr. Layth Matthews, a global expert in leadership, financial literacy, and mindful decision-making. The program, held on August 5, 2025, combined knowledge-sharing sessions with a structured Focus Group Discussion (FGD) involving MSME practitioners, faculty members, and students. Qualitative data were analyzed using NVivo software, employing thematic coding and case classification to capture stakeholder perspectives and identify strategic pathways for MSME empowerment. Findings reveal divergent priorities across stakeholder groups: MSME practitioners emphasized operational challenges such as financing, digitalization, and branding, while lecturers highlighted curriculum integration, applied research, and service-learning as strategic contributions. Convergence was observed in areas of managerial capacity building, mentorship programs, and collaborative forums, underscoring the potential for multi-stakeholder partnerships. The integration of global perspectives situates Indonesia’s MSME challenges within broader emerging economy discourse, highlighting common structural barriers while recognizing Indonesia’s distinctive socio-cultural and geographic context. The study concludes that academic institutions play a critical role in bridging theory and practice, fostering MSME resilience through knowledge transfer, applied research, and community engagement. Recommendations include embedding MSME issues into curricula, expanding mentorship initiatives, and institutionalizing collaborative platforms such as annual MSME forums. By aligning academic missions with practitioner needs, the IPMI–Layth Matthews collaboration exemplifies how universities can contribute meaningfully to inclusive economic growth and socio-economic transformation in Indonesia.