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All Journal Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan International Journal of Science and Environment
Achmad Syamsudin
Universitas Palangka Raya, Indonesia
Agriculture, Biological Sciences & Forestry Arts Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Economics, Econometrics & Finance Education Mathematics Physics Social Sciences

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EVALUASI TATA LETAK PARKIR TERHADAP KENYAMANAN PELANGGAN MELALUI KEPUASAN PELAYANAN PARKIR DI BORNEO SUPERMARKET KOTA NANGA BULIK Ongki Ongki; Achmad Syamsudin; Indah Nur Oktavia; Agustina Muliyani
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 5 No. 5 (2026)
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v5i5.4677

Abstract

This research was conducted to determine the extent to which parking layout affects customer comfort through parking attendant satisfaction at Borneo Supermarket in Nanga Bulik City. Changes in the community's needs for parking services that prioritize speed, comfort, and safety are the basis for the importance of this research. The approach used was a quantitative method through the distribution of questionnaires to 100 respondents who were visitors or customers at Borneo Supermarket in Nanga Bulik City who used two-wheeled and four-wheeled vehicles.Data analysis was performed using Structural Equation Modeling (SEM) with the help of SmartPLS version 3.0 software. partial least squares. Overall, the results of the study indicate that parking layout has a significant effect on parking service satisfaction, and parking service satisfaction has a significant effect on customer comfort. Parking service satisfaction is an important factor in shaping the level of customer comfort, acting as a mediating variable in the relationship between parking layout and customer comfort. These findings provide a basis for parking managers to continue improving service quality according to user needs.
The Strategic Role Of The Head Of The National Road Implementation Agency (BPJN) Palangkaraya In Managing The Risk Of Infrastructure Project Delays Abdul Aziz Ahmad Faris; Achmad Syamsudin; Gema Borneo Poetra; Jonathan Giovanni
International Journal of Science and Environment (IJSE) Vol. 5 No. 4 (2025): November 2025
Publisher : CV. Inara in Colaboration with www.stie-sampit.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijse.v5i4.260

Abstract

Infrastructure development is one of the Indonesian government’s top priorities to support economic growth and promote equitable development across regions. However, project delays remain a significant challenge that hinders the effectiveness of national strategic programs. This study aims to analyze the strategic role of the Head of the National Road Implementation Agency (BPJN) Palangkaraya in managing the risk of delays in infrastructure projects, particularly national road projects in Central Kalimantan. The research employs a qualitative approach with a case study design, involving in-depth interviews with the Head of BPJN and several project implementation officials as key informants. Data were analyzed using thematic analysis to identify patterns of strategic decision-making in responding to project uncertainties. The results reveal that decision-making processes are carried out through a combination of rational and intuitive approaches, taking into account technical aspects, fiscal policies, and external factors such as weather conditions and material distribution. The Head of BPJN acts as an adaptive decision-maker who balances national interests with field realities. This study underscores the importance of risk-based strategic leadership in improving the performance of public infrastructure projects.
Co-Authors Abdul Aziz Ahmad Faris Agustina Muliyani Gema Borneo Poetra Indah Nur Oktavia Jonathan Giovanni Ongki Ongki