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Mentorship Analysis in Improving the Quality of Internship Students at PT Asuransi Jasa Indonesia Siti Nurul Fajri; Susan Febriantina; Eka Dewi Utari
Journal of Creative Power and Ambition (JCPA) Vol. 4 No. 01 (2026): Journal of Creative Power and Ambition (JCPA)
Publisher : CV Edujavare Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70610/jcpa.1340

Abstract

The increasing gap between academic competencies and labor market demands has encouraged higher education institutions to strengthen internship programs as a means of enhancing students’ work readiness. This study aims to analyze the implementation of mentorship, its contribution to improving the quality of internship students, and the supporting and inhibiting factors affecting mentorship effectiveness at PT Asuransi Jasa Indonesia (Jasindo). This research employed a qualitative case study approach conducted from September to December 2025. Data were collected through observation, interviews, and documentation involving internship students in the Retail Underwriting Unit and were analyzed using the Miles and Huberman interactive model with the assistance of NVivo 14. The findings reveal that mentorship was implemented through onboarding activities, task guidance, monitoring, work discussions, experience sharing, and performance evaluations involving both internal company mentors and external mentors from the National Research and Innovation Agency (BRIN). The mentorship program significantly improved students’ hard skills, soft skills, professional adaptability, and career readiness. Supporting factors included mentor support, direct project involvement, conducive work environments, communication, rewards, and field visits, while limited mentoring time, workload pressures, communication barriers, and scheduling uncertainties emerged as major challenges.
An Analysis of the Factors Influencing Employability Skills Among Students in the Office Management Program at SMK Negeri 16 Jakarta Rika Wardi Manihuruk; Dedi Purwana; Susan Febriantina
The Future of Education Journal Vol 5 No 3 (2026)
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah Yayasan Pendidikan Tumpuan Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61445/tofedu.v5i3.2247

Abstract

The high unemployment rate among vocational high school graduates indicates that the employability skills of vocational education graduates still need to be improved. This study aims to analyze the influence of soft skills, self-efficacy, digital literacy, learning motivation, career planning, and social support on the employability skills of 11th-grade Office Management students at SMK Negeri 16 Jakarta, both partially and simultaneously. The study used a quantitative approach with a saturation sampling technique, so all 71 students were included in the sample. Data were collected via an online questionnaire and analyzed using multiple linear regression with the aid of SPSS. The results indicate that, individually, soft skills, learning motivation, and career planning have a positive and significant effect on employability skills. Soft skills are the variable with the most dominant influence. Conversely, self-efficacy, digital literacy, and social support did not show a significant effect. Simultaneously, all six variables had a significant effect on employability skills with an Adjusted R-Square value of 0.433, meaning the model explains 43.3% of the variation in employability skills, while the remaining 56.7% is influenced by other factors outside the scope of this study. These findings indicate that strengthening soft skills, learning motivation, and career planning should be prioritized in enhancing the employability skills of vocational high school students.