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Capacity Development of Social Workers in Enhancing Social Welfare Service Delivery Eka Nurwahyuliningsih; Indah Pusnita
Mimbar : Jurnal Penelitian Sosial Dan Politik Vol 15 No 1 (2026): Mimbar : Jurnal Penelitian Sosial dan Politik (June)
Publisher : Faculty of Social and Political Sciences Universitas Prof Dr Hazairin, SH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32663/m1eqkz66

Abstract

This study examines social workers’ capacity development in enhancing social welfare service delivery at Sentra Budi Perkasa Palembang. The study contributes to the literature by explaining the relationship between social welfare human resource development, social workers’ competencies, service quality, and welfare outcomes for beneficiaries. Unlike previous studies that primarily describe human resource development as a set of training activities, this research conceptualizes it as a continuous institutional process. A qualitative case study approach was employed. Data were collected through in-depth interviews, non-participant observation, and document analysis involving 10 purposively selected informants, including managerial staff, social workers, support personnel, and beneficiaries. Data validity was ensured through source and method triangulation as well as member checking. The findings indicate that orientation programs, training, competency certification, and further education improve social workers’ understanding of tasks, assessment skills, case management capacity, interprofessional collaboration, and adaptive service delivery. However, program effectiveness remains limited because post-training evaluation is not systematically implemented and digital competency development has not yet become a strategic institutional priority. The study concludes that capacity development should extend beyond training participation and focus on strengthening competencies, improving service quality, and enhancing beneficiaries’ social functioning.
Child Care within the Framework of Social Policy: A Study of the Implementation of the Minister of Social Affairs Regulation No. 30 of 2011 at LKSA Karya Utama, Jayapura Regency Rahmad Andre Ramadhan; Septyan Berliana Sumaki; Eka Nurwahyuliningsih
Journal of Innovative and Creativity (Joecy) Vol. 6 No. 2 (2026)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

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Abstract

The implementation of the Minister of Social Affairs Regulation Number 30 of 2011 concerning the National Standards of Child Care in Child Welfare Institutions at Karya Utama Child Welfare Institution (LKSA) in Jayapura Regency is grounded in the importance of strengthening child care services based on children's rights and social welfare principles, as well as addressing the various limitations still encountered in the implementation of child care standards within child welfare institutions. This study employed a qualitative approach using a descriptive research method. Data were collected through observation, interviews, and documentation. The analysis was guided by George C. Edward III’s policy implementation theory, which encompasses the dimensions of communication, resources, disposition, and bureaucratic structure. The findings indicate that LKSA Karya Utama has implemented several forms of child care services, including the fulfillment of basic needs, educational support, religious guidance, and social assistance. However, the implementation of the National Standards of Child Care has not yet been fully optimized, particularly in the areas of family-based care, comprehensive child assessment, care documentation, and the availability of professional human resources. This study concludes that the implementation of child care policies is influenced not only by the existence of regulatory frameworks but also by institutional readiness, human resource capacity, and the support of social service networks in ensuring sustainable child welfare services.
Social Services for Neglected Elderly at Tresna Werdha Harapan Ibu Social Institution in Semarang City Ria Faisyahril; Dini Andriani; Eka Nurwahyuliningsih
International Journal of Economic, Technology and Social Sciences (Injects) Vol. 6 No. 2 (2025): October 2025
Publisher : CERED Indonesia Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53695/injects.v6i2.1392

Abstract

Social services for neglected elderly at the Harapan Ibu Social Institution for the Elderly (Panti Sosial Tresna Werdha Harapan Ibu) include decent shelter, health care and guidance, livelihood security, development of potential and skills, creative activities, and spiritual guidance. The purpose of this study is to examine: 1) the characteristics of the informants, and 2) the identification of the types of social services for neglected elderly at the Harapan Ibu Social Institution for the Elderly. The method used is qualitative research. The data sources consist of primary and secondary data. Data collection techniques include in-depth interviews with four informants, participatory observation, and documentation study. The research results were then analyzed using qualitative analysis techniques. The techniques for testing data validity include credibility, dependability, and confirmability tests. The aspects of social services examined include social security, housing, health, education, and personal social services. The findings of this study illustrate that the services provided at the Harapan Ibu Social Institution for the Elderly in Semarang City have fulfilled the aspects of social services for the elderly.Keywords : Social Services, Social Welfare, Neglected Elderly and Tresna Werdha Social Institution
PENINGKATAN KETERAMPILAN SOSIAL-EMOSIONAL ANAK USIA SEKOLAH MELALUI PROGRAM INTERVENSI BERBASIS KELOMPOK DI LKSA MUHAMMADIYAH ABEPURA JAYAPURA Eka Nurwahyuliningsih; Rotua Siringoringo; Septyan Berliana Sumaki; Amos Alfius Wororomi
Jurnal Terapan Abdimas Vol. 11 No. 2 (2026)
Publisher : UNIVERSITAS PGRI MADIUN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25273/jta.v11i2.25125

Abstract

Abstract. The Community Service Program aims to improve the social-emotional skills of school-aged children at LKSA Muhammadiyah Abepura Jayapura through a group-based intervention program. The implementation method uses a participatory approach consisting of planning, implementation, evaluation, and preparation of activity reports. The participants of the activity numbered 20 school-aged children, from elementary to high school. The activity was carried out through socialization, group discussions, filling out worksheets, reflection, pre-tests, post-tests, and art therapy as a medium for emotional expression. The evaluation results showed that the total score of participants increased from 761 in the pre-test to 925 in the post-test, while the average score increased from 38.05 to 46.25. The overall N-Gain calculation produced a value of 0.46 and is included in the moderate category. In Part A, the N-Gain was obtained at 0.45, while in Part B it was 0.60; both are included in the moderate category. These results indicate that group-based interventions help children recognize and express emotions, understand their peers' feelings, build empathy, communicate positively, and develop social behaviors that support community life in the LKSA environment. This Community Service Program has a positive impact on strengthening children's social-emotional skills and can serve as a simple, participatory, and applicable model for psychosocial development. It is recommended that similar activities be implemented continuously by LKSA caregivers through the use of creative media, emotional reflection, cooperative games, and empathetic communication exercises in daily development activities.   Abstrak. Kegiatan Pengabdian kepada Masyarakat bertujuan untuk meningkatkan keterampilan sosial-emosional anak usia sekolah di LKSA Muhammadiyah Abepura Jayapura melalui program intervensi berbasis kelompok. Metode pelaksanaan kegiatan menggunakan pendekatan partisipatif yang terdiri atas tahap perencanaan, pelaksanaan, evaluasi, dan penyusunan laporan kegiatan. Peserta kegiatan berjumlah 20 anak usia sekolah yakni SD hingga SMA. Kegiatan dilaksanakan melalui sosialisasi, diskusi kelompok, pengisian worksheet, refleksi, pre-test, post-test, serta art therapy  sebagai media ekspresi emosi. Hasil evaluasi menunjukkan bahwa total skor peserta meningkat dari 761 pada pre-test menjadi 925 pada post-test, sedangkan rata-rata skor meningkat dari 38,05 menjadi 46,25. Perhitungan N-Gain secara keseluruhan menghasilkan nilai sebesar 0,46 dan termasuk kategori sedang. Pada Bagian A diperoleh N-Gain sebesar 0,45, sedangkan pada Bagian B sebesar 0,60; keduanya termasuk dalam kategori sedang. Hasil tersebut menunjukkan bahwa intervensi berbasis kelompok membantu anak dalam mengenali dan mengekspresikan emosi, memahami perasaan teman, membangun empati, berkomunikasi secara positif, serta mengembangkan perilaku sosial yang mendukung kehidupan bersama di lingkungan LKSA. Program Pengabdian kepada Masyarakat ini memberikan dampak positif terhadap penguatan keterampilan sosial-emosional anak dan dapat menjadi model pembinaan psikososial yang sederhana, partisipatif, dan aplikatif. Disarankan agar kegiatan serupa dilaksanakan secara berkelanjutan oleh pengasuh LKSA melalui penggunaan media kreatif, refleksi perasaan, permainan kerja sama, dan latihan komunikasi empatik dalam kegiatan pembinaan sehari-hari.