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All Journal MIMBAR : Jurnal Penelitian Sosial Dan Politik Journal of Innovative and Creativity
Eka Nurwahyuliningsih
Universitas Cenderawasih
Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Capacity Development of Social Workers in Enhancing Social Welfare Service Delivery Eka Nurwahyuliningsih; Indah Pusnita
Mimbar : Jurnal Penelitian Sosial Dan Politik Vol 15 No 1 (2026): Mimbar : Jurnal Penelitian Sosial dan Politik (June)
Publisher : Faculty of Social and Political Sciences Universitas Prof Dr Hazairin, SH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32663/m1eqkz66

Abstract

This study examines social workers’ capacity development in enhancing social welfare service delivery at Sentra Budi Perkasa Palembang. The study contributes to the literature by explaining the relationship between social welfare human resource development, social workers’ competencies, service quality, and welfare outcomes for beneficiaries. Unlike previous studies that primarily describe human resource development as a set of training activities, this research conceptualizes it as a continuous institutional process. A qualitative case study approach was employed. Data were collected through in-depth interviews, non-participant observation, and document analysis involving 10 purposively selected informants, including managerial staff, social workers, support personnel, and beneficiaries. Data validity was ensured through source and method triangulation as well as member checking. The findings indicate that orientation programs, training, competency certification, and further education improve social workers’ understanding of tasks, assessment skills, case management capacity, interprofessional collaboration, and adaptive service delivery. However, program effectiveness remains limited because post-training evaluation is not systematically implemented and digital competency development has not yet become a strategic institutional priority. The study concludes that capacity development should extend beyond training participation and focus on strengthening competencies, improving service quality, and enhancing beneficiaries’ social functioning.
Child Care within the Framework of Social Policy: A Study of the Implementation of the Minister of Social Affairs Regulation No. 30 of 2011 at LKSA Karya Utama, Jayapura Regency Rahmad Andre Ramadhan; Septyan Berliana Sumaki; Eka Nurwahyuliningsih
Journal of Innovative and Creativity (Joecy) Vol. 6 No. 2 (2026)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

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Abstract

The implementation of the Minister of Social Affairs Regulation Number 30 of 2011 concerning the National Standards of Child Care in Child Welfare Institutions at Karya Utama Child Welfare Institution (LKSA) in Jayapura Regency is grounded in the importance of strengthening child care services based on children's rights and social welfare principles, as well as addressing the various limitations still encountered in the implementation of child care standards within child welfare institutions. This study employed a qualitative approach using a descriptive research method. Data were collected through observation, interviews, and documentation. The analysis was guided by George C. Edward III’s policy implementation theory, which encompasses the dimensions of communication, resources, disposition, and bureaucratic structure. The findings indicate that LKSA Karya Utama has implemented several forms of child care services, including the fulfillment of basic needs, educational support, religious guidance, and social assistance. However, the implementation of the National Standards of Child Care has not yet been fully optimized, particularly in the areas of family-based care, comprehensive child assessment, care documentation, and the availability of professional human resources. This study concludes that the implementation of child care policies is influenced not only by the existence of regulatory frameworks but also by institutional readiness, human resource capacity, and the support of social service networks in ensuring sustainable child welfare services.
Co-Authors Indah Pusnita Rahmad Andre Ramadhan Septyan Berliana Sumaki