Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
P-Index
This Author published in this journals
All Journal JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA) Jurnal Administrasi Perkantoran dan Kesekretariatan
Dyah Bayu Framesthi
Politeknik Pajajaran ICB
Economics, Econometrics & Finance Immunology & microbiology

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
PROSEDUR ADMINISTRASI PELAYANAN JASA TICKETING PENERBANGAN, TOUR PACKAGE, DAN PENYEWAAN ALAT TRANSPORTASI PADA PT. JODIREXA JAYA ADITAMA Rafli Rahmadika; Shelsa Djuliani Putry; Siti Nur Aisyah; Muhamad Andri Ardiansyah; Raihan Rafi Rizkuloh; Nur Azizah; Dyah Bayu Framesthi
Jurnal Administrasi Perkantoran dan Kesekretariatan Vol 4 No 2 (2026): JURNAL ADMINISTRASI PERKANTORAN dan KESEKRETARIATAN
Publisher : LPPM Politeknik Pajajaran ICB Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59820/apk.v4i2.485

Abstract

This study aims to analyze the administrative procedures involved in providing flight ticketing services, travel packages, and transportation rental at PT Jodirexa Jaya Aditama, a travel agency company. The research emphasizes the administrative workflow, the implementation of digital systems, and the influence of human resource constraints on service effectiveness. The research employs a qualitative descriptive approach, with data collected through direct observation, interviews with administrative staff, and documentation studies of internal company records. The findings reveal that PT Jodirexa Jaya Aditama has adopted structured administrative procedures for each service, particularly by utilizing airline digital platforms and employing standard formats in the design of travel packages. Nevertheless, the administrative procedures for these three services are often managed by the same staff and continue to operate separately, potentially resulting in high workloads and risks of operational errors. Consequently, initiatives for more effective standardization and integration of administrative procedures are required to sustainably enhance service quality and bolster the operational efficiency of the tourism service company.
ANALISIS KESENJANGAN KOMPETENSI ANGKATAN KERJA MUDA KOTA CIMAHI TERHADAP KEBUTUHAN INDUSTRI 4.0 Dyah Bayu Framesthi; Hendriady de Keizer; Priatna Kesumah; Delia Subrayanti; Yusar Firmansyah; Zira Durun Nafisah; Neng Rohaeni
JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA) Vol 4 No 2 (2025): JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA)
Publisher : PUBLISHER ABISATYA DINAMIKA ISWARA PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58268/eb.v4i2.227

Abstract

The acceleration of technological transformation in the industry 4.0 era demands changes in the competency structure of the workforce, especially the younger generation, who are the backbone of regional productivity. Cimahi City, as a center for the manufacturing industry, modern services, and the creative economy, faces a serious challenge in the form of a mismatch between the skills possessed by the young workforce and the needs of digital-based industries. This study aims to analyze the level of competency gap in Cimahi City's young workforce, map industrial skills need in the context of automation and digitalization, and identify the factors causing this mismatch. The study used a Sequential Explanatory Mixed Methods design, starting with quantitative analysis through employment data, job readiness surveys, and industrial structure, then continued with qualitative in-depth analysis through in-depth interviews with industry players (IDUKA), vocational education institutions, and young job seekers. The results of the study indicate that competency gaps occur in two main categories: (1) hard skills including digital literacy, automatic machine operation, CAD/CAM capabilities, basic programming, and data literacy; and (2) soft skills such as communication, teamwork, problem-solving, and adaptability. The mismatch is exacerbated by an adaptive curriculum, minimal industrial internships, limited competency certification, and poor job market information. This study recommends strengthening the IDUKA link and match, reformulating the vocational curriculum based on industry needs, accelerating certification, and preparing the 2026–2030 Vocational Action Plan as strategies to increase the competitiveness of Cimahi City's youth.
Co-Authors Delia Subrayanti Hendriady de Keizer Muhamad Andri Ardiansyah Neng Rohaeni Nur Azizah Priatna Kesumah Rafli Rahmadika Raihan Rafi Rizkuloh Shelsa Djuliani Putry Siti Nur Aisyah Yusar Firmansyah Zira Durun Nafisah