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All Journal Jurnal Algoritma
Jhonson Efendi Hutagalung
Universitas Royal
Computer Science & IT

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Manajemen Kapasitas Jaringan Berbasis Mikrotik Untuk Meningkatkan Kestabilan Internet Di Jaringan Lokal Pada Balai Desa Silo Bonto Nur Haisyah; Jhonson Efendi Hutagalung; Risnawati
Jurnal Algoritma Vol 23 No 1 (2026): Jurnal Algoritma
Publisher : Institut Teknologi Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33364/algoritma/v.23-1.3386

Abstract

The main issue with the internet network at the Silo Bonto Village Hall is connection instability caused by a lack of bandwidth management and uncontrolled network usage. This study aims to design and evaluate a MikroTik-based network capacity management system to improve local network performance. The method used was an experiment comparing network conditions before and after the implementation of Simple Queue and Per Connection Queue (PCQ) on MikroTik RouterOS. Testing was conducted using the parameters of throughput, delay, packet loss, and jitter. The results of the study showed an improvement in network performance, marked by an increase in throughput from 8.5 Mbps to 24.6 Mbps, a decrease in delay from 152 ms to 48 ms, a reduction in packet loss from 7.8% to 1.2%, and a decrease in jitter from 38 ms to 9 ms. The main contribution of this research is the application of a combination of the Simple Queue and PCQ methods, which has proven effective in improving stability and bandwidth fairness in networks with limited capacity.
Implementasi CRM Berbasis Web Untuk Meningkatkan Kepuasan Pelanggan di Toko Adi Glass Muhammad Fahrozi; Jhonson Efendi Hutagalung; Ruri Ashari Dalimunthe
Jurnal Algoritma Vol 23 No 1 (2026): Jurnal Algoritma
Publisher : Institut Teknologi Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33364/algoritma/v.23-1.3401

Abstract

Advances in information technology in the era of digital transformation are driving businesses to leverage technology to enhance competitiveness and service quality. Adi Glass, a business in the home furnishings sector, still faces challenges in managing customer data and sales transactions, which are currently handled manually, thereby reducing service effectiveness and sales performance. This study aims to design and implement a web-based Customer Relationship Management (CRM) system and evaluate its impact on sales performance and customer satisfaction. The method used is a mixed-methods approach involving interviews, observations, literature review, and questionnaires. The results show that the CRM system is capable of integrating customer and sales data and supports structured promotion management. The evaluation indicates a 30% increase in data management efficiency, a 25% increase in service speed, and a 27% increase in customer satisfaction. The contribution of this research lies in the development of an integrated web-based CRM system with promotional features as a sales improvement strategy for small businesses.
Seleksi Kelapa Unggul untuk Ekspor Menggunakan Metode SAW Shafiq Aiman Manurung; jhonson Efendi Hutagalung; Sri Rezki Maulina Azmi
Jurnal Algoritma Vol 23 No 1 (2026): Jurnal Algoritma
Publisher : Institut Teknologi Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33364/algoritma/v.23-1.3407

Abstract

The growth of the coconut industry in Indonesia presents significant opportunities for increasing exports of dried coconuts; however, the selection process for high-quality coconuts at CV. Sejati Kilang is still conducted manually and subjectively, leading to inconsistencies in quality assessment. This study aims to design and implement a decision support system based on the Simple Additive Weighting (SAW) method for the objective and efficient selection of high-quality coconuts based on five criteria: size, moisture content, cleanliness, maturity level, and physical condition. The system was developed as a web-based application using PHP and MySQL. Test results showed that Hybrid Coconuts received the highest score of 0.95, followed by Pandan Wangi Coconuts at 0.86 and Local Coconuts at 0.81. This study contributes to the development of a web-based superior coconut selection system integrated with the SAW method, resulting in a more structured, objective, and consistent evaluation process that supports rapid decision-making. However, this study is still limited in the number of alternatives and criteria, so further development is needed to improve accuracy and enable application on a larger scale.
Co-Authors Muhammad Fahrozi Nur Haisyah Risnawati Ruri Ashari Dalimunthe Shafiq Aiman Manurung Sri Rezki Maulina Azmi