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All Journal Management Studies and Entrepreneurship Journal (MSEJ) International Journal of Management, Economic and Accounting
Yeni Absah
University of North Sumatra
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Pengaruh Kompetensi, Public Service Motivation Dan Gaya Kepemimpinan Transformasional Terhadap Kinerja Pegawai Dalam Pengelolaan Barang Milik Negara Pada Satuan Kerja Di Wilayah Kerja Kpknl Pematangsiantar Nelli Marta Br Pangaribuan; Neuneung Ratna Hayati; Yeni Absah
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 7 No. 5 (2026): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/7bnz4h81

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh kompetensi, public service motivation, dan gaya kepemimpinan transformasional terhadap kinerja pegawai dalam pengelolaan Barang Milik Negara (BMN) pada Satuan Kerja di wilayah kerja KPKNL Pematangsiantar. Permasalahan yang teridentifikasi meliputi BMN senilai Rp1,23 triliun yang belum ditetapkan status penggunaannya, hanya 3,28% BMN rusak berat yang ditindaklanjuti, dan tingkat pengembalian berkas sebesar 32%. Penelitian menggunakan pendekatan kuantitatif dengan desain survei dan teknik sampling jenuh, melibatkan 105 responden pegawai yang bertanggung jawab atas pengelolaan BMN pada 170 Satuan Kerja. Data primer dikumpulkan melalui kuesioner tertutup berskala Likert, sedangkan data sekunder diperoleh dari aplikasi pengelolaan BMN KPKNL Pematangsiantar. Analisis data menggunakan regresi linear berganda dengan uji asumsi klasik. Kerangka teoritis mengintegrasikan teori human capital, goal-setting theory, dan teori kepemimpinan transformasional. Penelitian ini berkontribusi pada pengembangan ilmu manajemen sumber daya manusia sektor publik dan menghasilkan rekomendasi kebijakan berbasis bukti bagi peningkatan tata kelola BMN di tingkat operasional.
Destination Attributes and Revisit Intention through Electronic Word of Mouth in Bukit Lawang Gina Oktavia Surbakti; Endang Sulistya Rini; Yeni Absah
International Journal of Management, Economic and Accounting Vol. 4 No. 3 (2026): June 2026
Publisher : Yayasan Multidimensi Kreatif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61306/x3920e47

Abstract

This study aims to analyze the influence of attractions, accessibility, amenities, and ancillary services on international tourists’ revisit intention to Bukit Lawang through electronic word of mouth as an intervening variable. Bukit Lawang is an ecotourism destination in North Sumatra with strong natural attractions, but its international tourist visits have shown unstable growth, indicating the need to understand factors that encourage tourists to return. This study used a quantitative descriptive and associative research design. Data were collected through questionnaires distributed to 170 international tourists who had visited Bukit Lawang during 2025–2026 and were at least 17 years old. The data were analyzed using descriptive statistics and Partial Least Squares Structural Equation Modeling to evaluate the measurement model, structural model, direct effects, and indirect effects. The findings show that attractions, amenities, ancillary services, and electronic word of mouth have positive and significant effects on revisit intention, while accessibility does not have a significant direct effect. However, accessibility significantly influences revisit intention through electronic word of mouth. The results also show that all destination attributes significantly influence electronic word of mouth, with amenities having the strongest effect. Electronic word of mouth has the strongest direct effect on revisit intention and significantly mediates the relationship between all destination attributes and revisit intention. This study contributes to ecotourism destination management by highlighting the importance of improving destination attributes and strengthening digital tourist communication to increase international tourists’ revisit intention.
Co-Authors Endang Sulistya Rini Gina Oktavia Surbakti Nelli Marta Br Pangaribuan Neuneung Ratna Hayati, Neuneung Ratna