Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Jurnal Manajemen Dirgantara
Jagad Dwi Prakosa
Unknown Affiliation
Decision Sciences, Operations Research & Management Education Industrial & Manufacturing Engineering Transportation

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Pengaruh E-WOM (Electronic Word of Mouth), Kualitas Pelayanan, dan Kepuasan terhadap Keputusan Wisatawan Berkunjung di Solo Raya (Survei Wisatawan Pracima Tuin dan Keris Cafe & Kitchen) Sharen Alviola; Elizabeth Shinta Gunawan; Jagad Dwi Prakosa; Fernanda Bintang Enggarwati; Ridho Muhhari; Nadiya Fikriuatuz Zakiya
Jurnal Manajemen Dirgantara Vol 18 No 1 (2025): Jurnal Manajemen Dirgantara, Juli 2025
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v18i1.1411

Abstract

This study analyzed the influence of electronic word-of-mouth, service quality, and satisfaction on tourists’ decisions to visit Pracima Tuin and Keris Caffe & Kitchen in Solo Raya. Using a descriptive qualitative approach, data were gathered through observation, interviews, and documentation. The findings showed that positive social media reviews influenced tourists’ interest and decisions. Despite service issues such as delays and reservation problems, visitors remained satisfied due to staff hospitality and the venue’s ambiance. Satisfaction contributed to repeat visits and recommendations. The study highlighted the importance of managing online communication, improving service, and delivering memorable experiences to enhance the appeal of cultural culinary destinations in Solo Raya.
Co-Authors Elizabeth Shinta Gunawan Fernanda Bintang Enggarwati Nadiya Fikriuatuz Zakiya Ridho Muhhari Sharen Alviola