Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Jurnal Ilmu Manajemen dan Akuntansi Nusantara (JIMAKUN)
Ardhea Mareta Aini
Universitas 17 Agustus 1945 Surabaya
Economics, Econometrics & Finance Education Other

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Analisis Faktor-Faktor Yang Memengaruhi Adopsi Digital Banking: Systematic Literatur Review Nesya Azrina Fernanda Shalvianita; Ardhea Mareta Aini; Ida Ayu Nuh Kartini
Jurnal Ilmu Manajemen dan Akuntansi Nusantara Vol. 2 No. 2 (2026): JIMAKUN - Juli
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jimakun.v2i2.1704

Abstract

The rapid development of information technology has transformed the banking industry through the implementation of digital banking services, which aim to improve efficiency, accessibility, and service quality for customers. Although the use of digital banking continues to increase, its adoption is influenced by various factors that determine customers' willingness to use these services. This study aims to identify the factors influencing digital banking adoption by applying the Systematic Literature Review (SLR) method. The study was conducted by collecting, selecting, and analyzing relevant scientific articles based on predetermined inclusion and exclusion criteria. The findings indicate that perceived usefulness, perceived ease of use, trust, security, social influence, and digital literacy are the primary factors affecting digital banking adoption. In addition, the results reveal that the successful implementation of digital banking depends not only on technological innovation but also on the banking industry's ability to establish customer trust, ensure transaction security, and improve digital literacy. Therefore, banking institutions should continuously enhance service quality, strengthen security systems, and promote digital literacy programs to encourage broader adoption of digital banking services. This study is expected to provide valuable insights for banking practitioners and serve as a reference for future research on digital banking adoption.
Co-Authors Kartini, Ida Ayu Nuh Nesya Azrina Fernanda Shalvianita