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All Journal Indonesian Journal of Global Health research JUKEJ: Jurnal Kesehatan Jompa
Farisha Noor
STIKes Cirebon
Education Health Professions Languange, Linguistic, Communication & Media Medicine & Pharmacology Nursing Public Health Veterinary

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Islamic Caring Behavior by Nurses on Patient Satisfaction: A Scoping Review Noor, Farisha; Trisyani, Yanny; Mirwanti, Ristina
Indonesian Journal of Global Health Research Vol 6 No 5 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6i5.3437

Abstract

Caring behavior in nursing has an important role in improving patient satisfaction. Islamic caring behavior is not only limited to technical and professional aspects, but also includes spiritual and emotional dimensions in accordance with Islamic values. Purpose: The aim of this study is to explore how Islamic caring behavior is applied in nursing practice and its impact on patient satisfaction. Method: This study used a scoping review method by analyzing and synthesizing data from six relevant journal articles. The articles were selected based on specific inclusion criteria and analyzed to identify key themes related to Islamic caring behaviors in nursing. The databases used were PubMed, CINAHL, Scopus, and google scholar search engine. Results: The authors found 7 articles that discussed Islamic caring on patient satisfaction. Islamic caring behavior includes aspects of professionalism, empathy, patience, and spirituality. Factors that influence the implementation of Islamic caring behavior include nurse motivation, institutional support, and work environment. Specific activities such as prayer, recitation, and dhikr were also found to be integral to the practice of Islamic caring. In terms of impact, Islamic caring contributes to increased patient satisfaction through a more holistic approach to care. Conclusion: Integration of Islamic values in caring behavior can increase patient satisfaction in nursing services. The implication is that there needs to be greater recognition and support for the application of Islamic caring in nursing practice, both in terms of nurse education and health institutional policies.
Hubungan Ketepatan Pengkodean Klinis dan Kepatuhan Regulasi BPJS terhadap Pending Klaim Rawat Jalan Nur Arofah; Heni Fa’riatul Aeni; Mutiara Silmi Kaffah; Farisha Noor; Norma Mardiani
JUKEJ : Jurnal Kesehatan Jompa Vol 5 No 2 (2026): JUKEJ: Jurnal Kesehatan Jompa
Publisher : Yayasan Jompa Research and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57218/jkj.Vol5.Iss2.2598

Abstract

Pending klaim BPJS Kesehatan dapat menghambat pembayaran klaim dan operasional rumah sakit. Penelitian ini bertujuan menganalisis hubungan ketepatan pengkodean klinis dan kepatuhan regulasi BPJS Kesehatan dengan status klaim rawat jalan di Unit Casemix Rumah Sakit X Tangerang Triwulan II Tahun 2025. Penelitian menggunakan desain cross sectional dengan sampel 70 berkas klaim yang diambil secara total sampling. Data dikumpulkan melalui observasi dokumen berdasarkan ICD-10, ICD-9-CM, dan regulasi BPJS Kesehatan, lalu dianalisis menggunakan uji Chi-Square. Hasil menunjukkan adanya hubungan signifikan antara ketepatan pengkodean klinis (p-value = 0,002) dan kepatuhan regulasi BPJS Kesehatan (p-value = 0,000) dengan status klaim. Ketepatan pengkodean dan kepatuhan regulasi penting untuk mengurangi klaim tertunda dan mendukung kelancaran administrasi rumah sakit.
Co-Authors Heni Fa’riatul Aeni Mutiara Silmi Kaffah Norma Mardiani Nur Arofah Ristina Mirwanti Yanny Trisyani