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All Journal Ekomaks : Jurnal Ilmu Ekonomi, Manajemen, dan Akuntansi Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen Dan Bisnis
Margaretha Anatje Rundengan
Politeknik Negeri Manado
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Gaya Pengajaran Generasi X dan Y dalam Perspektif Motivasi Belajar Mahasiswa Christien Adriani Karambut; Jacob Tateol Silangen Makapedua; Margaretha Anatje Rundengan; Nisba Silvana
JURNAL EKOMAKS Jurnal Ilmu Ekonomi Manajemen dan Akuntansi Vol. 15 No. 1 (2026): Jurnal EKOMAKS
Publisher : Universitas Merdeka Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33319/jeko.v15i1.272

Abstract

This study aims to analyze Generation Z students' perceptions of Generation X and Y lecturers' teaching styles, and to identify student learning motivation levels in a vocational higher education context. Conducted at the Campus X with 210 respondents using census sampling, data were collected via a 1–5 Likert scale questionnaire and analyzed through descriptive statistics. Findings reveal that lecturers' ability to contextualize course material with real-world work scenarios received the highest appreciation (mean 4.2), while experiential learning activities such as industry visits and guest speakers scored lowest (mean 2.6). Basic technology integration in teaching remained at a moderate level (mean 3.0), indicating that Generation X and Y lecturers are still in a transitional phase of digital adoption. Student learning motivation averaged 3.5 overall, with achievement-based motivation as the most dominant dimension (mean 3.6), while overall learning enjoyment recorded the lowest score (mean 3.2). These findings highlight the urgency of a pedagogical transformation that synergistically integrates active learning, digital technology, and industry-based experiential learning to enhance Generation Z students' learning motivation.
Analisis Kualitas Pelayanan Berbasis Digital dalam Proses Pengajuan dan Penyerahan Paspor Kepada Pemohon di Kantor Imigrasi Kelas I TPI Manado Villia Priska; Meiske Wisye Manopo; Margaretha Anatje Rundengan
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 4 No. 4 (2026): Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v4i4.2875

Abstract

The implementation of electronic services through the M-Paspor application represents digital transformation in Indonesia’s immigration sector, including the Class I TPI Immigration Office of Manado. However, implementation still faces technical disruptions, limited digital literacy, and lengthy interview queue waiting times. This study aims to describe and analyze digital-based services in passport application and delivery, implementation according to Standard Operating Procedures (SOP), and their contribution to public satisfaction. A qualitative descriptive method was employed. Data were collected through in-depth interviews, observation, and documentation involving six informants, consisting of three service officers and three passport applicants. Service quality was analyzed using Sinambela’s (2017) six indicators: transparency, accountability, conditionality, participation, equal rights, and the balance of rights and obligations. The results indicate that M-Paspor-based services are generally understood and implemented according to SOP, with relatively high applicant satisfaction. Information transparency is fairly good, although completion-time estimates, rescheduling provisions, and document upload formats require clarification. Perceptions differ regarding equal rights, as some applicants still perceive unfair treatment. Network disruptions, system errors, and delayed OTP codes remain major obstacles, while participation in feedback and complaints is low. Strengthening system capacity, information clarity, and participation features is therefore needed to improve digital passport services.
Co-Authors Christien Adriani Karambut Jacob Tateol Silangen Makapedua Meiske Manopo Nisba Silvana Villia Priska