Garuda - Garba Rujukan Digital

Promoting Restorative Justice in the Digital Era: Humanistic Management by the Takalar Police in Handling Minor Narcotics Offenders Based on Bugis-Makassar Cultural Values Andi Aldiansyah; Mujahid Mujahid; Abdul Samad
Journal La Sociale Vol. 7 No. 3 (2026): Journal La Sociale
Publisher : Borong Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journal-la-sociale.v7i3.3099

Drug abuse, including minor offenses, is often handled with a repressive approach that results in imprisonment and exacerbates social stigma. This situation drives the need for a more humane law enforcement strategy through restorative justice, especially amidst the dynamics of the digital era. This study aims to describe the Takalar Police's humane strategy in implementing restorative justice in the digital era to address minor drug offenders, based on Bugis-Makassar cultural values (sipakainge, sipakatau, and sipakalebbi). This study aims to describe the Takalar Police's humanist strategy in implementing restorative justice socialization in the digital era to address minor drug abusers based on Bugis-Makassar cultural values (sipakainge, sipakatau, and sipakalebbi). This research was conducted at the Takalar Police Headquarters. Data collection was conducted through observation, in-depth interviews, and documentation. Data analysis used qualitative methods with a narrative or descriptive qualitative study approach. The results of the study indicate that the Takalar Police's humanist strategy emphasizes the recovery and social reintegration of perpetrators through a deliberation approach, coaching, and strengthening family/community support, while internalizing the values of sipakainge, sipakatau, and sipakalebbi as an ethical foundation in treating perpetrators with dignity. In the context of the digital era, the use of technology also supports the effectiveness and accountability of the process, including through application-based rehabilitation monitoring and strengthening information transparency to the public through digital platforms.

Communication Strategy of The Makassar City Environmental Service in Waste Management Muhammad Nuhung; Mujahid Mujahid; Andi Vita Sukmarini
Journal La Sociale Vol. 7 No. 3 (2026): Journal La Sociale
Publisher : Borong Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journal-la-sociale.v7i3.3123

This study aims to examine the communication strategy of Makassar City Environmental Agency in the government's efforts to address waste problems. This study aims to: (1) Analyze the communication strategy carried out by Makassar City Environmental Agency in waste management, (2) Identify supporting and inhibiting factors towards Makassar City Environmental Agency's communication strategy in waste management. The type of research used is qualitative research. The data in this study were obtained by conducting surveys and interviews with Makassar City Environmental Agency officials, waste bank management elements, Tamangapa Antang TPA managers and community elements. The results obtained from this study are: (1) Makassar City Environmental Agency has carried out waste management with the 3R (Reduce, Reuse, Recycle) waste management strategy, (2) waste management with waste banks, and (3) Waste management with mini-incinerators. In addition, the Makassar City government, through the Environmental Agency, plans long-term waste management by utilizing waste as electrical energy through the construction of PSEL or PLTSa or Waste to Energy Electricity Processing as a mitigation effort to address the waste problem in Makassar City. The communication strategy that the Makassar City Environmental Agency has implemented in waste management is by using mass communication through television, radio, newspapers, online media, and direct outreach to the community.

Service Quality and Digitalized System for Motor Vehicle Testing in Makassar (Case Study of the Makassar City Transportation Agency's Motor Vehicle Testing Technical Implementation Unit (UPTD) in 2024) Risdianto Risdianto; Mujahid Mujahid; Nurmadhani Fitri Suyuthi
Journal of Management and Administration Provision Vol. 5 No. 3 (2025): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v5i3.677

This study aims to analyze the influence of service quality and the implementation of a digitalization system on the effectiveness of motor vehicle inspection services in Makassar City. The background of this research is based on the local government's efforts to improve transparency, efficiency, and accountability in the vehicle inspection process, in line with developments in information technology. The research method used is a qualitative approach with a descriptive method applied to users of vehicle inspection services, as well as interviews with technical officers. The results show that service quality comprising reliability, responsiveness, assurance, empathy, and tangible aspects has a significant impact on user satisfaction. In addition, the implementation of digital systems, such as online registration and integration of vehicle test data, has had a positive effect on time efficiency, ease of access, and the reduction of potential illegal levies. The conclusion of this study affirms that improving service quality and digitalization systems simultaneously supports the development of better, more transparent, and accountable public services in the motor vehicle inspection sector.

The Influence of Employee Welfare and Organizational Culture on Work Loyalty: JEL Classification: J28, M12, M14, M54 Veranita Veranita; Nurmadhani Fitri Suyuthi; Mujahid Mujahid
Journal La Bisecoman Vol. 6 No. 5 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i5.2514

This study aims to analyze and examine the influence of transformational leadership and The purpose of this study is to analyze the effect of employee welfare on work loyalty at the Airport Authority Office of Region V Makassar, to analyze the effect of organizational culture on work loyalty at the Airport Authority Office of Region V Makassar, and to analyze the simultaneous effect of employee welfare and organizational culture on employee work loyalty at the Airport Authority Office of Region V Makassar. In this study, the population consisted of all employees working at the Airport Authority Office of Region V Makassar, totaling 164 individuals. The population focused on Civil Servants (PNS), amounting to 164 employees. This research employed a quantitative approach with a survey method. Primary data were collected through questionnaires. The sample size was determined using the Slovin formula, resulting in 116 respondents. The research instrument was tested for validity and reliability, as well as for classical assumptions including normality, multicollinearity, and heteroscedasticity. Data analysis was conducted using multiple regression analysis. The findings reveal that employee welfare has a positive and significant effect on work loyalty at the Airport Authority Office of Region V Makassar. Organizational culture also has a positive and significant effect on employee work loyalty. Simultaneously, employee welfare and organizational culture have a positive and significant effect on work loyalty among employees at the Airport Authority Office of Region V Makassar. The coefficient of determination (R Square) value of 0.375 indicates that 37.5% of the variation in work loyalty can be explained by these two variables, while the remaining variation is influenced by other factors outside the research model.

Situational Leadership as a Managerial Adaptation Strategy in Dealing with Organizational Crisis in the Education Office: JEL Classification: D23, H83, M10, M12, M14. Iqbal Nadjamuddin; Mulyadi Hamid; Mujahid Mujahid
Journal La Bisecoman Vol. 7 No. 4 (2026): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v7i4.5589

This study examines the dynamics of situational leadership as an instrument of managerial adaptation in responding to various organizational crises at the South Sulawesi Provincial Education Office. Amidst an era of disruption characterized by digital system failures, budgetary regulatory complexities, and geographical hurdles in remote areas, a leader's ability to transition their leadership style emerges as a determinant factor for organizational resilience. Employing a qualitative approach with an intrinsic case study design, data were gathered through in-depth interviews with strategic leaders and operational staff directly involved in crisis management. The findings reveal that leaders elastically shift between a directing style (S1) at the peak of a crisis and a delegating style (S4) in remote operational regions, based on a meticulous diagnosis of staff's task and psychological maturity levels (M1-M4). A unique contribution of this research is the identification of the role of Bugis Makassar local wisdom values Sipakatau (humanizing one another), Sipakainge (reminding one another), and Sipakalebbi (mutual respect) as moderating variables that provide a humanistic dimension to bureaucratic management. These values serve as functional lubricants that mitigate resistance and strengthen team cohesion, ensuring that firm actions during crises remain grounded in human dignity. The study concludes that the effectiveness of crisis management in the public sector depends not only on the leader's technical proficiency but also on cultural intelligence capable of harmonizing managerial flexibility with the depth of local human values.

A Strategy to Increase Reader Satisfaction as a Means of Media Business Sustainability: JEL Classification: L82, M31, L21, O33, M15 Sriwahyuni Sriwahyuni; Muhammad Ridwan Arif; Mujahid Mujahid
Journal La Bisecoman Vol. 7 No. 4 (2026): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v7i4.5595

This study aims to analyze the level of reader satisfaction toward the products and services of PT Media Fajar Indonesia and to examine strategies to enhance reader satisfaction as an effort to maintain media business sustainability amid changes in information consumption behavior due to digital technological developments. This research is grounded in customer satisfaction theory, which emphasizes that satisfaction is formed by the alignment between expectations and perceived performance, relationship marketing theory that positions satisfaction as the foundation of customer loyalty, and strategic media management and business sustainability concepts that require adaptation to digital disruption. This study employs a qualitative descriptive approach. Data were collected through in-depth interviews, observation, and documentation involving management and related stakeholders of PT Media Fajar Indonesia. Data analysis was conducted using an interactive model consisting of data reduction, data display, and conclusion drawing, with validity ensured through source and technique triangulation. The findings indicate that reader satisfaction is generally at a fairly good level, particularly in terms of content quality, news credibility, and information relevance. Strategies to enhance satisfaction include strengthening news quality, optimizing digital platforms, adjusting service and subscription pricing, and increasing reader engagement. These strategies contribute positively to sustaining the company’s media business amid increasingly competitive industry dynamics.

Domestic and Foreign Marketing Strategy of Ship Chandler Business: A Case Study: JEL Classification: M31; M16; L91; F23; L14 Muhammad Rizki Ashar; Mujahid Mujahid; Nurmadhani Fitri Suyuthi
Journal La Bisecoman Vol. 7 No. 4 (2026): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v7i4.6005

This study is motivated by the strategic position of Batam City as a Free Trade Zone (FTZ) and a maritime logistics hub that has the potential to drive the growth of the ship chandler business. This condition creates opportunities for both domestic and international market expansion for business actors such as CV XYZ. This study aims to analyze the marketing strategy of CV XYZ in business expansion and to identify its supporting and inhibiting factors. The research employs a qualitative approach with a descriptive research design through interviews and in-depth analysis. The results indicate that CV XYZ implements an Integrated Marketing Communication (IMC) strategy, emphasizing direct marketing to key decision-makers, consistency in service quality, and alignment with global standards (ISSA, IMPA, and ISO) to support international expansion. Internal supporting factors include competent human resources, experienced management, strong distribution networks, and service quality, while external factors include Batam’s strategic geographic location, FTZ status, and high maritime activity. Inhibiting factors consist of limited digitalization, product innovation, and market dependence, as well as regional competition and global economic dynamics.

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