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All Journal Journal Research of Health Administration and Public Health (JRHAPH) Journal Research of Nursing & Midwifery (JRNM)
Khaeriah B
Program Studi Administrasi Kesehatan, Fakultas Ilmu Kesehatan, Universitas Puangrimaggalatung, Wajo
Health Professions Nursing Public Health

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Evaluasi Kebijakan Pelayanan Rawat Inap dalam Meningkatkan Mutu Pelayanan di RS Prima Husada Sengkang Khaeriah B; Idarwati Mustafa; Eka Wulansari; Nirmawati Darwis
Journal Research of Health Administration and Public Health (JRHAPH) Vol. 2 No. 1 (2026): Journal Research of Health Administration and Public Health (JRHAPH)
Publisher : Lentera Pena Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0425/4y25cz60

Abstract

The quality of inpatient services is an important indicator of hospital performance and is strongly influenced by the implementation of service policies. This study aimed to evaluate inpatient service policies in improving service quality at Prima Husada Hospital, Sengkang. A qualitative design with an evaluative approach was employed. Twelve participants were selected using purposive sampling, including hospital management, the head of the service division, inpatient ward heads, staff nurses, and patients or their family members. Data were collected through semi-structured in-depth interviews, observations, and document reviews and were analyzed thematically. Data credibility was ensured through source and method triangulation. The findings identified five main themes: implementation of inpatient service policies, compliance with standard operating procedures, human resources and workload, availability of facilities and infrastructure, and service quality monitoring and evaluation. Policies and standard operating procedures were available and used as service guidelines; however, policy dissemination was not conducted regularly. Staff compliance with standard operating procedures was generally good, although increased patient volume could increase workload and affect service responsiveness. Basic facilities were available, but several facilities required maintenance and improvement. Monitoring was conducted through supervision, meetings, and follow-up on patient complaints. The study concludes that policy implementation has supported service quality improvement; however, stronger policy dissemination, workforce management, facility improvement, and more structured monitoring and evaluation documentation systems are required. Strengthening management commitment and interprofessional coordination is also necessary to ensure consistent, responsive, and patient-centered policy implementation.
Pola Komunikasi Keluarga dan Perilaku Merokok pada Remaja di Kecamatan Keera Kabupaten Wajo Ikdafila Ikdafila; Besse Nurfadillah; Khaeriah B; Arni AR; Nirmawati Darwis; Fitriani Fitriani
Journal Research of Nursing & Midwifery (JRNM) Vol. 2 No. 1 (2026): Journal Research of Nursing & Midwifery (JRNM)
Publisher : Journal Research of Nursing & Midwifery (JRNM)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0425/bp93s666

Abstract

Adolescent smoking remains a major public health concern in Indonesia, including in Keera District, Wajo Regency. Smoking behavior among adolescents is influenced by various factors, one of which is family communication patterns. Ineffective family communication may weaken parental supervision and reduce openness between parents and adolescents, thereby increasing the risk of smoking behavior. This study aimed to examine the relationship between family communication patterns and smoking behavior among adolescents in Keera District, Wajo Regency. This study employed a quantitative analytical design with a cross-sectional approach. The study population consisted of 951 adolescents, and a sample of 90 respondents was selected using an accidental sampling technique. Data were collected using a structured questionnaire and analyzed using Spearman's rank correlation test. The results showed that the majority of respondents had poor family communication patterns (87.8%) and were classified as heavy smokers (55.6%). Spearman's rank correlation analysis revealed a statistically significant relationship between family communication patterns and adolescent smoking behavior (p = 0.035; r = −0.223). The negative correlation coefficient indicates that better family communication is associated with a lower likelihood of smoking among adolescents, although the strength of the relationship was weak. In conclusion, family communication patterns are significantly associated with smoking behavior among adolescents in Keera District, Wajo Regency. Strengthening open, supportive, and consistent family communication may serve as an effective strategy for preventing adolescent smoking, while also considering other contributing factors such as peer influence, the social environment, and media exposure.
Hubungan Kinerja Pertugas Posbindu PTM dengan Kepatuhan Kontrol Penderita Hipertensi Ruslang Ruslang; Anugerah Yanuar Azis; Khaeriah B; Islamia Islamia; Nurhikmah Wijaya
Journal Research of Health Administration and Public Health (JRHAPH) Vol. 1 No. 1 (2025): Journal Research of Health Administration and Public Health (JRHAPH)
Publisher : Lentera Pena Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0425/2b3gnh71

Abstract

Hypertension is a non-communicable disease that poses a public health problem due to its contribution to high morbidity and mortality rates. In Indonesia, the prevalence of hypertension continues to rise, necessitating early detection efforts and effective management through programs such as Posbindu PTM. The performance of Posbindu PTM officers is considered an important factor that can influence the adherence of hypertension patients to routine check-ups. This study aims to determine the relationship between the performance of Posbindu PTM officers and the adherence to hypertension control among patients in Woronge Village. This research uses a cross-sectional approach with a purposive sample of 10 respondents. Data was collected through questionnaires and analyzed using Fisher's Exact Test. The results showed that 60% of the officers performed well, and 60% of the hypertension patients adhered to control. Bivariate analysis found a significant relationship between officer performance and control adherence, with a p-value of 0.048 (p < 0.05). Therefore, the performance of Posbindu PTM officers has a significant impact on the adherence of hypertension patients to health control. This highlights the importance of officers' roles in providing education and motivation to hypertension patients to ensure they follow health control routines. To achieve this, there is a need to improve the quality of officers' performance through training and strengthening monitoring systems at Posbindu PTM. Additionally, it is also important to engage the community more actively in this program, so they become more aware of the importance of sustainable hypertension management. Intensive training for officers and improvement of Posbindu PTM facilities can further support the success of this program.
Kajian Kebijakan Kesehatan dalam Upaya Pencegahan Hipertensi Masyarakat Pesisir Danau Tempe di Wilayah Kerja Puskesmas Liu Khaeriah B; Ruslang Ruslang; Anugerah Yanuar Azis; Eka Wulansari; Tia Ailinnia
Journal Research of Health Administration and Public Health (JRHAPH) Vol. 1 No. 1 (2025): Journal Research of Health Administration and Public Health (JRHAPH)
Publisher : Lentera Pena Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0425/3dqmhk75

Abstract

Hypertension is a major health issue contributing to cardiovascular complications in Indonesia, especially among the elderly. This study aims to evaluate health policies for hypertension prevention in the work area of Puskesmas Liu, specifically within the communities around Lake Tempe. The main focus of this research is to assess community understanding, the active role of Puskesmas, and the challenges faced in the implementation of hypertension prevention policies. The research method used is a qualitative phenomenological study with data analysis based on the Colaizzi approach. In-depth interviews were conducted with seven informants who are hypertension sufferers from the area during May-June 2025. The collected data were analyzed to identify key themes related to hypertension prevention policies. The results of the study show that the community’s understanding of hypertension and low-salt diets is still limited, with many people considering hypertension as an inherited condition. Puskesmas has conducted health education through Posbindu, but still faces challenges related to limited resources and educational media. The habit of consuming high-salt foods, particularly salted fish, poses a significant barrier to adopting a healthy diet. Family support also plays a crucial role in adherence to a healthy diet. This study emphasizes the importance of improving health education and involving families in hypertension prevention, as well as the need for more inclusive and community-based policies to effectively support hypertension prevention efforts.
Hubungan Accessibility dengan Citra Rumah Sakit di Ruang Rawat Inap RSUD Lamaddukkelleng Sengkang Andi Mikhrunnisai; A Nur Azizah; Khaeriah B; Ruslang Ruslang; Nurdiana Nurdiana
Journal Research of Health Administration and Public Health (JRHAPH) Vol. 1 No. 1 (2025): Journal Research of Health Administration and Public Health (JRHAPH)
Publisher : Lentera Pena Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0425/v4dh4c44

Abstract

The image of a hospital reflects the public's perception of the quality of services provided by a healthcare institution. This perception is shaped by various factors, one of which is accessibility. Easy and adequate access such as a strategic location, available transportation, and convenience in obtaining services is believed to enhance patient satisfaction and contribute to a positive image of the hospital. This study aims to determine the relationship between accessibility and hospital image among inpatient service users at RSUD Lamaddukkelleng Sengkang. This research employed a quantitative design with a cross-sectional approach. A total of 100 respondents were selected from a population of 14,204 inpatients using proportional stratified random sampling. Inclusion criteria included patients who were hospitalized for more than 2×24 hours, were conscious, able to be interviewed, and for children, accompanied by a parent or legal guardian. Data were collected using a structured questionnaire and analyzed using the Chi-Square test with the assistance of SPSS version 16. The results showed that 73% of respondents rated hospital accessibility as adequate, and 72% perceived the hospital image as positive. The statistical analysis yielded a p-value of 0.000, indicating a significant relationship between accessibility and hospital image. Therefore, the better the patient's access to hospital services, the more positive the hospital's image in the public's perception.
Analisis Kesenjangan antara Harapan dan Pelayanan yang Diterima Terkait Informasi di Instalasi Rawat Inap RSUD Haji Makassar Idarwati Mustafa; Khaeriah B; Andi Mikhrunnisai
Journal Research of Health Administration and Public Health (JRHAPH) Vol. 1 No. 2 (2025): Journal Research of Health Administration and Public Health (JRHAPH)
Publisher : Lentera Pena Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0425/bkpcxk08

Abstract

The quality of healthcare in a patient-centered care model heavily depends on patients’ perceptions, with the provision of clear information being a critical component. Gaps between patients’ expectations and the actual information received often lead to dissatisfaction and decreased trust in healthcare providers. This study aimed to analyze the gap between patients’ expectations and the services received regarding information provision in the Inpatient Unit of RSUD Haji Makassar. This observational study employed a cross-sectional design. The study population consisted of all inpatients in 2015, and a total of 98 respondents were selected using quota sampling. Data were analyzed univariately, and the Importance Performance Analysis (IPA) method was applied to map priority areas for service quality improvement based on the comparison between expectations and performance. The average alignment between patients’ expectations and the services received was relatively high, at 93.83%. Nurse communication performance (95.47%–96.43%) was found to be more optimal compared to the information provided by doctors (91.88%–93.35%). Based on the IPA analysis, the aspects prioritized for immediate improvement (Quadrant I) were doctors’ explanations regarding diagnosis results, treatment risks, and medication side effects. The lowest alignment was observed in doctors’ explanations concerning treatment risks (91.91%). The higher alignment in nursing services can be attributed to nurses’ more frequent contact with patients compared to doctors, who face time constraints and irregular visit schedules. To minimize these gaps, hospital management should enhance doctors’ communication competencies through targeted training, implement structured visit schedules, and strengthen interprofessional collaboration. These strategies are crucial to improving patient safety and maintaining high standards of public healthcare service quality.
Co-Authors A Nur Azizah Andi Mikhrunnisai Anugerah Yanuar Azis Arni AR Besse Nurfadillah Eka Wulansari Fitriani Fitriani Idarwati Mustafa Ikdafila Ikdafila Islamia Islamia Nirmawati Darwis Nirmawati Darwis Nurdiana Nurdiana Nurhikmah Wijaya Ruslang Ruslang Tia Ailinnia