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All Journal International Journal of Business, Management and Economics SENTRI: Jurnal Riset Ilmiah
Musa Alkadhim Alhabshy
Universitas Jayabaya
Aerospace Engineering Humanities Computer Science & IT Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

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The Effect of Leadership Style, Workload, and Work Environment on Employee Performance with Performance Assessment Moderation Dayan Hakim Natigor Sipahutar; Rahmat Hidayatullah; Datep Purwa Saputra; Musa Alkadhim Alhabshy
International Journal of Business, Management and Economics Vol. 7 No. 2 (2026): International Journal of Business, Management and Economics
Publisher : Training & Research Institute - Jeramba Ilmu Sukses (TRI-JIS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijbme.v7i2.3445

Abstract

Employee performance is a key factor in achieving success and organizational goals. Improving employee performance is an ongoing effort that requires a deep understanding of the factors influencing motivation, competence, and human resource development. Performance appraisal is the process of evaluating how well employees perform their jobs based on established standards. The study was conducted at Bank BJB Syariah's Jakarta Branch Office and Bekasi Consolidation Branch Office, and the study period was September 2025. The study population was all 145 organic employees working at Bank BJB Syariah's Jakarta Branch Office and Bekasi Consolidation Branch Office. The sample size was determined using the Slovin formula (Uma Sekaran, 2006), yielding a sample of 123 employees. The study concluded that leadership style had a positive and significant effect on employee performance, that workload had a negative and significant effect on employee performance, and that the work environment had a positive and significant effect on employee performance. Meanwhile, regarding the moderating influence, it is concluded that Performance Appraisal positively and significantly moderates the influence of Leadership Style on Employee Performance, Workload on Employee Performance, and Work Environment on Employee Performance.
Pengaruh Lingkungan Kerja, Pengembangan Karier, dan Persepsi Kerja terhadap Kepuasan Kerja dengan Burnout sebagai Pemediasi (Studi Kausal Pangkalan Sarana Operasi Bea dan Cukai) Rahmad Efendi Sembiring; Ambarwati Ambarwati; Musa Alkadhim Alhabshy
SENTRI: Jurnal Riset Ilmiah Vol. 5 No. 2 (2026): SENTRI : Jurnal Riset Ilmiah, Februari 2026
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/sentri.v5i2.5564

Abstract

This study examines the direct and indirect effects of the work environment (X₁), career development (X₂), and work perception (X₃) on job satisfaction (Y), with burnout (Z) serving as a mediating variable. The topic is important because organizational improvements and increasing performance demands may unintentionally intensify psychological strain, particularly in high-risk and high-demand work settings. This research was conducted at the Customs and Excise Operational Facility Base, focusing on patrol boat crew members who face complex operational and emotional challenges. The study employed a quantitative explanatory research design to test causal relationships among variables. The sample consisted of 214 respondents drawn from a population of 458 patrol boat crew members. Primary data were collected through a structured questionnaire using a Likert scale. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS), encompassing measurement model evaluation through convergent validity, discriminant validity, and reliability testing using composite reliability and Cronbach’s alpha. Structural model analysis included adjusted R², Q², variance inflation factor (VIF), effect size (F²), model fit, goodness of fit (GOF), and path coefficients, with statistical significance determined by T-statistics greater than 1.96 and p-values below 0.05. The results indicate that the work environment has a positive effect on burnout, while career development and work perception have negative and significant effects on burnout. Burnout negatively affects job satisfaction and fully mediates the relationship between the work environment and job satisfaction, while partially mediating the effects of career development and work perception. Work perception emerged as the strongest predictor of job satisfaction. These findings emphasize the crucial role of burnout as a psychological mechanism and highlight the paradox that modern work environments may increase emotional exhaustion if not balanced with adequate organizational support.
Co-Authors Ambarwati Ambarwati Datep Purwa Saputra Dayan Hakim Natigor Sipahutar Rahmad Efendi Sembiring Rahmat Hidayatullah