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All Journal Kalbisocio: Jurnal Bisnis dan Komunikasi
Darma Manalu
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Humanities Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences

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Pengaruh Keamanan Data dan Kemudahan Penggunaan Terhadap Minat Menggunakan Aplikasi Bale by BTN Pada Masyarakat Kec. Medan Timur Jani Putri Nasrani Br Karo-Karo; Natalia E.T. Sihombing; Darma Manalu
KALBISOCIO Jurnal Bisnis dan Komunikasi Vol. 13 No. 1 (2026): KALBISOCIO Jurnal Bisnis dan Komunikasi
Publisher : Research and Community Service UNIVERSITAS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/kfzese10

Abstract

The purpose of this study is to determine the effect of data security and ease of use on interest in using the BALE by BTN application among the community of Medan Timur District. The method used is a quantitative approach. Data were collected through questionnaires distributed to a sample of 100 respondents. The data analysis methods employed include instrument testing, classical assumption tests, and hypothesis testing using SPSS version 25. The results show that data security has a positive and significant effect on interest in using the application, as indicated by the t-value of the data security variable (X1), which is greater than the t-table value (2.297 > 1.984) with a significance level of 0.024 < 0.05. Ease of use also has a positive and significant effect on interest in using the application, as indicated by the t-value of the ease of use variable (X2), which is greater than the t-table value (3.964 > 1.984) with a significance level of 0.000 < 0.05. Simultaneously, data security and ease of use have a positive and significant effect on interest in using the application, as indicated by the F-value being greater than the F-table value (24.939 > 3.09) with a significance level of 0.000 < 0.05. The coefficient of determination (R²) is 0.340, meaning that data security and ease of use explain 34.0% of the variance in interest in using the application, while the remaining 66.0% is influenced by other variables not examined in this study.
Pengaruh Transformasi Digital, Kelengkapan Fasilitas Dan Disiplin Kerja Terhadap Peningkatan Pelayanan Di Kantor Camat Silima Pungga Pungga Puja Situmorang; Darma Manalu; Kepler Sinaga
KALBISOCIO Jurnal Bisnis dan Komunikasi Vol. 13 No. 1 (2026): KALBISOCIO Jurnal Bisnis dan Komunikasi
Publisher : Research and Community Service UNIVERSITAS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/4pvcy725

Abstract

This study aims to analyze the influence of digital transformation, completeness of facilities, and work discipline on improving services at the Silima Pungga-Pungga Sub-district Office, both partially and simultaneously. The research method used is a quantitative approach with a sample of 99 respondents determined through a purposive sampling technique. Data were collected using a questionnaire and analyzed through instrument testing, classical assumption testing, multiple linear regression analysis, and hypothesis testing (t-test and F-test). The results of the study indicate that partially, the digital transformation variable has a positive and significant effect on improving services (t_{count} 4.301 > t_{table} 1.956). Completeness of facilities also has a positive and significant effect (t_{count} 3.474 > t_{table} 1.956), as does work discipline (t_{count} 5.974 > t_{table} 1.956). Simultaneously, the three independent variables significantly influence service improvement with an F_{count} value of 44.312 > F_{table} of 3.09. The results of the coefficient of determination (R^2) test show that the variables of digital transformation, completeness of facilities, and work discipline are able to explain the variation in service improvement by 58.3%, while the remaining 41.7% is influenced by other variables outside this research model. Based on these findings, it is recommended that relevant agencies continue to strengthen technology adoption, optimize facility maintenance, and maintain consistent employee work discipline to achieve excellent public service.
Co-Authors Jani Putri Nasrani Br Karo-Karo Kepler Sinaga Natalia E.T. Sihombing Puja Situmorang