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Legal Assitance and Legal Literacy Enhancement for Victims of Termination of Employment in Efforts to Expand Access to Justice Irene Mariane; Henny Saida Flora; Suryani Intan Pratiwi Puwa; Asnal Hafiz; Dwi Nurahman
International Journal of Community Service (IJCS) Vol. 5 No. 1 (2026): January-June
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijcs.v5i1.1872

Abstract

Termination of Employment (PHK) in Indonesia has escalated significantly, with over 88,519 cases recorded in 2025 alone, yet many victims remain unaware of their legal rights and are unable to navigate complex dispute resolution mechanisms. This study examines the role of legal assistance programs and legal literacy enhancement initiatives in expanding access to justice for PHK victims within a specific Indonesian district. Employing a qualitative socio-legal research methodology, this study conducted in-depth interviews with twenty-five (25) PHK victims, ten (10) legal aid providers, five (5) government officials from the local Manpower Office, and three (3) trade union representatives, complemented by document analysis and observation of mediation proceedings. The findings reveal that a significant majority of PHK victims (84%) possessed low to moderate levels of legal literacy regarding their statutory entitlements, including severance pay (pesangon), long-service awards (UPMK), and compensation for rights (UPH). Furthermore, 92% of respondents encountered substantial barriers to accessing justice, including prohibitive legal costs, procedural complexity, and geographic isolation from Industrial Relations Courts. Legal assistance provided by Legal Aid Institutions (LBH) and university legal clinics demonstrably improved the likelihood of PHK victims securing their rights, with assisted victims being 3.2 times more likely to obtain a favorable settlement or court ruling. However, the study also identifies critical challenges, including the limited capacity of legal aid organizations and persistent issues of weak law enforcement against recalcitrant employers. The research concludes that a synergistic approach, combining the provision of pro bono legal assistance with targeted community-based legal literacy programs, is essential for addressing the justice gap experienced by PHK victims. The study recommends the formal establishment of a District-Level Legal Aid Task Force for Employment Disputes and the integration of labor rights education into local community development programs.
Legal Assistance for Micro, Small, and Medium Enterprises (MSMEs) in Drafting Fair Digital Contracts in the Digital Economy Era Henny Saida Flora; Wulandari Wulandari; Grenaldo Ginting; Anastasia Sarjono; Suryani Intan Pratiwi Puwa
International Journal of Community Service (IJCS) Vol. 5 No. 2 (2026): July-December
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijcs.v5i2.2020

Abstract

The rapid expansion of Indonesia’s digital economy has compelled micro, small, and medium enterprises (MSMEs) to enter digital contracts—often standardized agreements imposed by platforms or larger counterparties. These contracts frequently contain unfair terms that disadvantage MSMEs due to their limited legal literacy and bargaining power. This study examines a legal assistance program that aimed to empower MSMEs in Yogyakarta to draft and negotiate fairer digital contracts. Employing a qualitative case study design, data were gathered through in‑depth interviews with 30 MSME owners and five legal assistants, focus group discussions, and comparative document analysis of 60 digital contracts (pre‑ and post‑assistance). Thematic analysis revealed that before assistance, contracts were dominated by clauses unilaterally limiting liability, granting vendors unfettered amendment rights, and imposing burdensome dispute resolution mechanisms. Through a structured mentoring process—comprising legal literacy workshops, clause‑by‑clause review, collaborative redrafting, and negotiation simulations—MSMEs shifted from passive acceptance to active negotiation. Post‑assistance contracts demonstrated significant improvements in fairness indicators such as clarity, balance of obligations, and accessibility of remedies. The study also identified persistent challenges, including the reluctance of dominant platforms to alter standard terms and the need for sustained legal support. The findings underscore the transformative potential of community‑based legal assistance in fostering contractual justice within the digital economy. Policy recommendations include the development of government‑endorsed fair‑contract templates, integration of legal design principles into e‑commerce platforms, and institutionalization of accessible legal aid for MSMEs.