Article Per Year (5 Year)
p-Index From 2021 - 2026
0.562
P-Index
This Author published in this journals
All Journal Jurnal Riset Multidisiplin Edukasi
Eva Susanti
Dosen Studi Ilmu Pemerintahan, Universitas Baturaja
Other

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
PERAN PETUGAS TINDAK INTERNAL DALAM PENEGAKAN KODE ETIK SATUAN POLISI PAMONG PRAJA KABUPATEN OGAN KOMERING ULU TAHUN 2023–2024 Husien Yusuf; Yahnu Wiguno Sanyoto; Rahmat Saleh; Eva Susanti
Jurnal Riset Multidisiplin Edukasi Vol. 3 No. 1 (2026): Jurnal Riset Multidisiplin Edukasi (Januari 2026)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v3i1.1635

Abstract

This study examines the role of Internal Control Officers (Petugas Tindak Internal/PTI) in the implementation of the code of ethics enforcement within the Civil Service Police Unit (Satuan Polisi Pamong Praja/Satpol PP) of Ogan Komering Ulu Regency during the 2023–2024 period. The research problem arises from the continued occurrence of disciplinary violations among personnel, which have implications for declining organizational performance and public image. The purpose of this study is to assess the effectiveness of PTI’s role while also identifying factors that support and hinder its implementation. A descriptive qualitative approach was employed, with data collected through in-depth interviews, field observations, and document analysis. Data analysis was conducted through the stages of data reduction, data display, and conclusion drawing. The findings indicate that the functions of PTI in supervision, guidance, and enforcement of the code of ethics have been carried out relatively effectively through socialization activities, inspections, and the gradual application of sanctions. Challenges remain in the form of limited human resources and the suboptimal utilization of supervisory technology. The study underscores the importance of strengthening a sustainable and modernized internal supervision system to enhance discipline and professionalism among Satpol PP personnel.members.
STRATEGI DINAS PERHUBUNGAN KABUPATEN OGAN KOMERING ULU DALAM TATA KELOLA LALU LINTAS DI KECAMATAN BATURAJA TIMUR Dedy Hartono; Aprilia Lestari; Eva Susanti; Yahnu Wiguno Sanyoto
Jurnal Riset Multidisiplin Edukasi Vol. 3 No. 1 (2026): Jurnal Riset Multidisiplin Edukasi (Januari 2026)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v3i1.1643

Abstract

The increase in the number of motor vehicles that is not proportional to road capacity has caused traffic problems in Baturaja Timur District, Ogan Komering Ulu Regency. Traffic congestion mainly occurs during peak hours due to commercial, educational, and office activities. This study aims to analyze the strategy of the Ogan Komering Ulu Regency Transportation Agency in traffic governance based on good governance principles. The research employed a descriptive qualitative method with data collection techniques including interviews, observations, and documentation. The results indicate that traffic governance strategies have been implemented through traffic management and engineering, field supervision, and the provision of supporting facilities. However, their implementation still faces constraints related to resource limitations, community participation, and policy sustainability.
PENGARUH PENGGUNAAN APLIKASI SISTEM PENGELOLAAN PENGADUAN PELAYANAN PUBLIK NASIONAL-LAYANAN ASPIRASI DAN PENGADUAN ONLINE RAKYAT TERHADAP EFEKTIVITAS PENANGANAN ADUAN MASYARAKAT DI KECAMATAN BATURAJA TIMUR KABUPATEN OGAN KOMERING ULU Fathurrahman Al’Irfaniy; Aprilia Lestari; Yahnu Wiguno Sanyoto; Eva Susanti
Jurnal Riset Multidisiplin Edukasi Vol. 3 No. 2 (2026): Jurnal Riset Multidisiplin Edukasi (Februari 2026)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v3i2.1665

Abstract

This study aims to determine the influence of the SP4N-LAPOR application on the effectiveness of handling public complaints in Baturaja Timur District, Ogan Komering Ulu Regency. The implementation of an e-governance–based complaint management system is essential to improving transparency and public service quality; therefore, empirical analysis is needed to assess its contribution to complaint handling performance. This research employs a quantitative method using a questionnaire consisting of 48 items distributed to 112 respondents. Validity and reliability tests show that all questionnaire items are valid and reliable (Cronbach’s Alpha for variable X = 0.943; variable Y = 0.957). The hypothesis test indicates that the t-value (11.298) exceeds the t-table value (1.982) with a significance of 0.000, proving that the use of the SP4N-LAPOR application significantly influences the effectiveness of complaint handling. The coefficient of determination (R² = 0.551) shows that SP4N-LAPOR contributes 55.1% to the effectiveness of public complaint resolution. These findings demonstrate that the SP4N-LAPOR application plays an important role in accelerating responses, improving accuracy in handling complaints, and strengthening public information transparency.
Co-Authors Aprilia Lestari Aprilia Lestari Dedy Hartono Fathurrahman Al’Irfaniy Husien Yusuf Rahmat Saleh Yahnu Wiguno Sanyoto Yahnu Wiguno Sanyoto