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All Journal Proceeding ISETH (International Summit on Science, Technology, and Humanity) GEMBIRA (Pengabdian Kepada Masyarakat)
Sri Fatmiyati
Universitas Muhammadiyah Surakarta
Religion Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Education Engineering Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Social Sciences Other

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The Effect of Workload and Work Environment on Medication Error through Adherence to Medication Procedures in Hospitals: A Literature Review Sri Fatmiyati; Burhanuddin Ichsan; Muzakar Isa
Proceeding ISETH (International Summit on Science, Technology, and Humanity) 2025: Proceeding ISETH (International Summit on Science, Technology, and Humanity)
Publisher : Universitas Muhammadiyah Surakarta

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Abstract

This article aims to develop a proposition about the factors that influence medication errors in hospitals. This study selected articles using the keyword "medication error" for articles in the range years of 2020 to 2025. We have conducted an initial selection process to find out which articles are suitable for medication errors. We also selected and reviewed 17 articles that discussed the relationship between the effects of workload, work environment and adherence to medication errors. Based on the results of the theoretical study, workload and work environment affect medication error and adherence to medication administration procedures as intervening variables. Workload and work environment affect medication error. According to the theory of planned behavior, a person behaves because they are driven by a certain stimulus, then the work environment is not conducive and the high workload received by employees, will decrease performance and increase the risk of errors. Therefore, it is important for managers to create a conducive work environment, manage a balanced workload and according to capacity, increase employee compliance with SOPs through training, supervision, and internal audits.
PELATIHAN KOMUNIKASI EFEKTIF ANTAR TENAGA KESEHATAN DALAM MENINGKATKAN KESELAMATAN PASIEN DAN MUTU LAYANAN DI RSU PKU SOEMAWIDAGDO BOYOLALI Siti Soekiswati; Sri Fatmiyati
Jurnal Gembira: Pengabdian Kepada Masyarakat Vol 4 No 04 (2026): AGUSTUS 2026
Publisher : Media Inovasi Pendidikan dan Publikasi

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Kegagalan komunikasi antar tenaga kesehatan dapat berdampak pada ketidakakuratan informasi klinis, keterlambatan tindakan, kesalahan pemberian obat, dan penurunan mutu layanan. Kegiatan pengabdian kepada masyarakat ini bertujuan meningkatkan pengetahuan dan keterampilan tenaga kesehatan mengenai komunikasi efektif, khususnya komunikasi terstruktur SBAR, dalam mendukung keselamatan pasien dan mutu layanan di RSU PKU Soemawidagdo Boyolali. Metode kegiatan menggunakan pendekatan in-house training melalui penyampaian materi, diskusi, simulasi, serta evaluasi pre-test dan post-test. Peserta kegiatan berjumlah 38 karyawan rumah sakit dan dilaksanakan pada 16 April 2026. Hasil evaluasi menunjukkan peningkatan rerata skor dari 7,32 (48,77%) pada pre-test menjadi 13,26 (88,42%) pada post-test, dengan kenaikan rerata 5,95 poin. Sebelum pelatihan, seluruh peserta berada pada kategori kurang. Setelah pelatihan, 73,7% peserta berada pada kategori baik dan 26,3% pada kategori cukup. Kegiatan ini meningkatkan pemahaman jangka pendek peserta mengenai komunikasi efektif antar tenaga kesehatan
Co-Authors Burhanuddin Ichsan Muzakar Isa Siti Soekiswati