Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
P-Index
This Author published in this journals
All Journal ARSY : Jurnal Aplikasi Riset kepada Masyarakat Journal of Hospital Administration and Management (JHAM)
Siti Hasanah
Universitas Hang Tuah Pekanbaru
Humanities Decision Sciences, Operations Research & Management Medicine & Pharmacology Public Health

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
ANALISIS PENGGUNAAN SISTEM INFORMASI MANAJEMEN RUMAH SAKIT (KHANZA) DENGAN METODE EUCS DI BAGIAN PENDAFTARAN RUMAH SAKIT X TAHUN 2025 Azlina Azlina; Tri Purnama Sari; Siti Hasanah; Wen Via Trisna; Novia Andriyani
Journal of Hospital Administration and Management (JHAM) Vol 7 No 1 (2026): Journal of Hospital Administration and Management (JHAM)
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/jham.v7i1.916

Abstract

The implementation of Hospital Management Information Systems (HMIS) plays an important role in improving the efficiency and quality of healthcare services. However, evaluations of end-user satisfaction, particularly among registration officers, remain limited. This study aimed to analyze user satisfaction with the KHANZA HMIS at the Registration Unit of Hospital X using the End User Computing Satisfaction (EUCS) method. A descriptive qualitative approach was employed involving four registration officers and one head of the registration unit as informants. Data were collected through in-depth interviews, observations, and document review, then analyzed using qualitative content analysis based on five EUCS dimensions: content, accuracy, format, ease of use, and timeliness. The findings revealed that KHANZA was generally perceived positively by users. Ease of use emerged as the strongest dimension due to regular training and system familiarity. Content and accuracy dimensions were considered adequate in supporting registration activities, although limitations were identified in patient history summaries and data correction processes. Meanwhile, format and timeliness dimensions still require improvement, particularly regarding interface design and system response time during peak service hours. The study concludes that KHANZA effectively supports registration services; however, interface enhancement, infrastructure optimization, and improved information retrieval features are needed to increase overall user satisfaction.
Strengthening Electronic Medical Record (EMR) Risk Management through Implementation Support for the e-Pus System at the X Community Health Center in Pekanbaru City in 2026 Tri Purnama Sari; Siti Hasanah; Syifa Nabila
ARSY : Jurnal Aplikasi Riset kepada Masyarakat Vol. 7 No. 3 (2026): ARSY : Jurnal Aplikasi Riset kepada Masyarakat
Publisher : Lembaga Riset dan Inovasi Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/hf14ds50

Abstract

Transformasi digital pelayanan kesehatan melalui penerapan Rekam Medis Elektronik (RME) menjadi salah satu upaya strategis dalam meningkatkan mutu pelayanan dan tata kelola informasi kesehatan. Puskesmas X Kota Pekanbaru telah mengimplementasikan sistem e-Pus dalam pengelolaan data pelayanan kesehatan, namun masih ditemukan berbagai permasalahan terkait manajemen risiko, keamanan data pasien, keterbatasan kompetensi pengguna, serta belum optimalnya pengendalian risiko penggunaan sistem elektronik. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan pemahaman dan kompetensi tenaga kesehatan dalam pengelolaan manajemen risiko RME melalui pendampingan implementasi sistem e-Pus..Metode pelaksanaan kegiatan meliputi sosialisasi, pelatihan, simulasi identifikasi risiko, pendampingan teknis penggunaan sistem e-Pus, serta evaluasi kegiatan. Materi yang diberikan mencakup konsep RME, manajemen risiko sistem informasi kesehatan, keamanan dan kerahasiaan data pasien, pengelolaan hak akses pengguna, serta pencegahan kesalahan input data. Hasil kegiatan menunjukkan adanya peningkatan pemahaman dan keterampilan peserta dalam pengelolaan risiko RME. Evaluasi kegiatan menunjukkan tingkat pemahaman peserta setelah sosialisasi mencapai 95%, kemampuan praktik penggunaan sistem mencapai 90%, serta pemahaman dan penerapan prinsip keamanan serta kerahasiaan data pasien mencapai 95%.Kegiatan pengabdian ini berhasil meningkatkan kapasitas tenaga kesehatan dalam mengidentifikasi dan mengendalikan risiko penggunaan RME serta memperkuat tata kelola keamanan informasi kesehatan di Puskesmas X Kota Pekanbaru. Pendampingan berkelanjutan dan penyusunan panduan manajemen risiko RME diperlukan untuk menjaga keberlanjutan implementasi sistem e-Pus secara aman, efektif, dan berkesinambungan
Co-Authors Azlina Novia Andriyani Syifa Nabila Tri Purnama Sari Wen Via Trisna