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Journal : journal of applied data sciences

ACLM Model: A CNN-LSTM and Machine Learning Approach for Analyzing Tourist Satisfaction to Improve Priority Tourism Services Arsyah, Ulya Ilhami; Pratiwi, Mutiana; Fryonanda, Harfeby; Anam, M. Khairul; Munawir, Munawir
Journal of Applied Data Sciences Vol 6, No 4: December 2025
Publisher : Bright Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47738/jads.v6i4.974

Abstract

Tourist satisfaction is a key proxy for destination service quality, yet automatic sentiment analysis of online reviews still faces class imbalance, overfitting, and limited deployability. This study proposes ACLM, a hybrid sentiment classification pipeline that learns semantic and temporal features with a CNN-LSTM backbone and evaluates three classifier heads (Softmax, Logistic Regression, XGBoost) on a three-class corpus (neutral, satisfied, dissatisfied). The objective is to deliver an accurate and operational model for decision support in tourism services. The idea combines Word2Vec embeddings, a compact CNN for local patterns, an LSTM for sequence dependencies, and a training workflow with text cleaning, SMOTE based balancing, and regularization to curb overfitting; outputs are exposed through a simple Streamlit interface. Results show that CNN-LSTM with a Softmax head attains accuracy 0.89, macro precision 0.89, macro recall 0.84, and macro F1 0.86, outperforming Logistic Regression (accuracy 0.87, macro precision 0.84, macro recall 0.82, macro F1 0.82) and XGBoost (accuracy 0.85, macro precision 0.80, macro recall 0.82, macro F1 0.80). The findings indicate that deep sequence features paired with a simple Softmax head provide the best tradeoff between accuracy and stability for three-way sentiment classification. The contribution is a reusable, end to end blueprint from preprocessing and balanced training to quantitative evaluation and an inference GUI, and the novelty lies in testing interchangeable classifier heads on a single CNN-LSTM feature extractor while explicitly addressing data imbalance and deployment constraints. The GUI is implemented using the highest accuracy model, namely CNN-LSTM with Softmax.
Adaptive Integration of Optuna Optimization and Stacking Ensemble Learning for Automated Work Competency Classification Pratiwi, Mutiana; Defit, Sarjon; Tajuddin, Muhammad
Journal of Applied Data Sciences Vol 7, No 2: May 2026
Publisher : Bright Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47738/jads.v7i2.1228

Abstract

Artificial intelligence and machine learning are increasingly used to automate analytical and decision processes, including the evaluation of human competencies. However, traditional models often face challenges in accuracy and generalization when applied to linguistic data from interviews. This study aims to develop a model that integrates Optuna optimization and stacking ensemble learning to enhance the accuracy and interpretability of competency classification. Interview transcript data were processed using natural language processing techniques such as cleaning, tokenization, case folding, stopword removal, and stemming to ensure textual consistency. The text was then transformed into numerical representations using term frequency inverse document frequency weighting. To handle class imbalance, the synthetic minority oversampling technique was employed. Optuna was applied to optimize the hyperparameters of base models, including support vector classifier, Naïve Bayes, random forest, gradient boosting, and XGBoost. These optimized models were combined through a stacking ensemble to form the final classifier. The proposed model achieved an accuracy of 94 percent and a precision of 95 percent with macro and weighted F1 scores of 0.94. The results demonstrate stable and balanced performance across all competency categories, including analytical thinking, initiating action, problem solving, and work standards. Comparative analysis with previous studies in sentiment analysis, medical diagnosis, and financial forecasting confirmed that the integration of Optuna and stacking produces more robust and generalizable outcomes. The integration of Optuna optimization and stacking ensemble learning effectively improves classification performance while maintaining interpretability. The model demonstrates strong potential for automated competency evaluation in recruitment and human resource analytics. This framework can be extended to other linguistic datasets to support transparent and data-driven decision-making in artificial intelligence applications.