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p-Index From 2021 - 2026
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All Journal Siber Nusantara of Economic and Finance Review (SNEFR)
Irwan Chairudin
Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia

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Multi-Stakeholder Governance Strategies in Indonesia’s Ride-Hailing Ecosystem Yuwono D. Sucipto; Euis Saribanon; Irwan Chairudin; Osman Arofat; Reni Dian Oktaviani
Siber Nusantara of Economic and Finance Review Vol. 2 No. 1 (2025): Siber Nusantara of Economic and Finance Review (October 2025 - March 2026)
Publisher : Siber Nusantara Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/snefr.v2i1.646

Abstract

The transformation of Ride-Hailing Services (RHS) into Transport Super-Apps (TSA) in Indonesia has fundamentally altered the urban mobility landscape. This article addresses the need to delineate a multi-stakeholder governance framework that aligns innovation with environmental sustainability, accessibility, and user convenience. Adopting a Systematic Literature Review (SLR) approach of current literature through 2025-2026, the primary findings indicate that the success of sustainable mobility depends on resolving the 'Mobility Trilemma': affordability, scalability, and sustainability. The analysis emphasizes three main pillars: (1) trust-based regulation, (2) acceleration of Electric Vehicle (EV) infrastructure, and (3) multimodal integration as the foundation for future RHS policy design in Indonesia. This study formulates a multi-stakeholder governance framework focusing on the roles of users, drivers, TSA platforms, and the government (central and regional), alongside cross-level policy recommendations to promote RHS as a feeder for mass public transportation.
Co-Authors Euis Saribanon, Euis Osman Arofat Reni Dian Oktaviani Yuwono D. Sucipto