Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
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All Journal Applied Information System and Management JISKa (Jurnal Informatika Sunan Kalijaga)
Aedah Abd. Rahman
Asia e University
Computer Science & IT Electrical & Electronics Engineering Languange, Linguistic, Communication & Media Library & Information Science

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Evaluation of The Orthopedic Hospital Website's Performance Using User Acceptance Testing Resad Setyadi; Aedah Abd. Rahman; Toni Anwar
Applied Information System and Management (AISM) Vol. 8 No. 1 (2025): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v8i1.42951

Abstract

User Acceptance Testing (UAT) is essential for ensuring a system meets the real-world needs of its users. Unlike traditional testing that prioritizes technical accuracy, UAT focuses on usability and overall user satisfaction. For the Orthopedic Hospital's website, UAT served as the primary evaluation method, targeting its core user groups—patients, staff, and stakeholders. The testing process followed the ISO 9126 software quality standards, evaluating the website across key dimensions such as functionality, reliability, usability, efficiency, maintainability, and portability. A Likert scale was used to capture structured user feedback, providing quantifiable insights into user perceptions. This combined approach allowed for a well-rounded assessment, balancing technical quality with user experience. Results indicated a high satisfaction rate of 92.7%, reflecting strong approval of the website’s design and functionality. However, the evaluation also pointed to areas for enhancement. The online registration process, for example, could be simplified to improve ease of use and task completion. While the results are promising, continued improvement is vital—especially in healthcare, where user experience directly affects patient outcomes and service efficiency. To maintain alignment with evolving user needs and technologies, ongoing UAT cycles should be integrated into the hospital’s digital strategy. Leveraging ISO 9126 standards and user-centered tools like the Likert scale will ensure the website remains effective, accessible, and responsive to its users.
An Ethical Information System Success Framework for Government Artificial Intelligence Dwi Yuniarto; A'ang Subiyakto; Aedah Abd. Rahman
JISKA (Jurnal Informatika Sunan Kalijaga) Vol. 11 No. 3 (2026): September 2026
Publisher : UIN Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jiska.6062

Abstract

The rapid adoption of Artificial Intelligence (AI) in government has transformed public service delivery and decision-making while raising ethical concerns related to fairness, transparency, accountability, and privacy. This study develops and validates an Ethical Information System Success Framework for Artificial Intelligence in Government by integrating Ethical AI governance principles with the Information System Success Model. A sequential mixed-method approach with triangulation-based instrument testing was employed. The model was developed using an Input–Process–Output logic and operationalized into 11 latent variables with 55 measurement items. Quantitative data were collected from 86 government employees using AI-based systems during October–November and analyzed using PLS-SEM, complemented by qualitative expert validation. The findings reveal that ethical transparency, accountability, and privacy and security significantly influence user trust, whereas ethical fairness does not demonstrate a statistically significant effect. User trust and satisfaction subsequently drive actual AI use, which strongly contributes to net public benefits. The empirical study was conducted among Indonesian government employees using AI-supported public service systems.
Co-Authors A'ang Subiyakto Dwi Yuniarto Resad Setyadi Toni Anwar